Reviews
Giselle Santillan
Great service and excellent attention to details.
★★★★★ a week ago
Gordon Vician
Great service, everything was completed fast.
★★★★★ a week ago
Kimberly Burg
I just moved to the area and I am so glad i came across Saddleback Automotive on my search. I had a check engine light on and Saddleback Automotive was able to diagnose the issue and fix my car within two days. I was able to pick up my car on Saturday. They explained the priority of the recommended repairs. Answered all of my questions! They placed the parts order and did the work immediately. Kept me updated on the progress. I am very pleased with my experience. Honest, professional, personable, and great to work with. My car is running smoothly and I couldnt be happier! Definitely coming back!!
★★★★★ a week ago
Michael Jordan
Saddleback Auto is the best place to go for anything related to your vehicle and the service they provide is excellent and above board. My car needed some work and Adam explained everything that needed to be done and made sure that I understood everything, providing different options that would be financially viable and best for me so that I can take care of my family. Thank you to Adam and his equally wonderful team - hardworking and honest Highly recommend. Support local businesses because they really deserve it and are the heart and soul of the community!! Give back to city!
★★★★★ 2 weeks ago
Farshad Kia
I recently purchased a x5 from someone who spent over $4k on repairs and maintenance servicing the vehicle at this place and I can assure you they don’t know what they’re doing. Here’s a list of faults over a span of one year after service was done here:
-Charged previous owner TWICE for the same part replacement within months of each other. This should have been covered the second time no charge.
-Changed the oil but don’t know what they put in (sticker in car didn’t match oil type on invoice). Also car has complained twice about low oil even though there are no leaks (validated at BMW dealership)
-Replaced all 4 front control arms and literally a year later they are leaking and need replacement. BMW suggested they either used cheap non-oem parts or didn’t do the install properly. Costing me another $1600 now to do it right.
-Attempted twice to perform repair for the same engine error code being thrown. Same code is still popping up less than a year later. Obviously they still don’t know what it is.
Do yourself a favor and take your car to a place with OEM parts and skilled technicians and have it serviced right! Terrible experience and I’m paying again for all the issues that this place claimed they fixed
1/13/25 Update:
Owner has responded two years later claiming car was not serviced there after investigation. I can assure you through paperwork that this car was in fact serviced at this location and as I stated previously, the work was done with the previous owner of the vehicle.
★☆☆☆☆ 3 weeks ago
Peter G
★★★★★ a month ago
Safi Saadat
Saddleback Automotive is the best auto shop in town. They serviced my car as promised - no extra charges, fast service, friendly and honest staff. They did a full diagnostic and identify the issues right away. Kept me in the loop and worked with me on what needed to be done priority. Clean facility, plenty of space to work while you wait, coffee, water, etc. thanks Adam and his team. Highly recommend
★★★★★ 3 months ago
Lee Lepel
★★★★★ 3 months ago
Ryan Burgman
★★★★★ 3 months ago
Michelle Moloci
I am so thankful that a friend recommended Saddleback
Automotive. They are my go-to for all of my auto needs.
My mechanic quickly diagnosed the my vehicle,
provided a detailed estimate, and carried out the repairs
with precision and efficiency. There were no hidden
costs The final invoice matched the estimate, and I
appreciated the detailed breakdown of the charges
Their shop is always clean, customer service is
exceptional, and I highly recommend them!
★★★★★ 5 months ago
David Grondona
SaddleBack Automotive owner Adam, and his guys, are solid. I brought my 2020 Rubicon there with massive suspension damage. After a thorough inspection I received a detailed repair quote using all OEM parts.
The repairs were completed promptly and sooner than expected. Top notch service from start to finish.
I highly recommend Adam and Saddleback Automotive in Costa Mesa
★★★★★ 5 months ago
Kelly
Great team, service, prices and work. Would recommend. Thank u Saddleback Automotive crew!
★★★★★ 5 months ago
Jan Connor
Adam and the whole crew at Saddleback Automotive are incredible. Incredibly well versed technicians, great pricing, and quality work. Every time my car has been handled with care, done efficiently, and comes out better than when I brought it in. Life long customer. No matter what the issue may be with your vehicle, they’ll handle it properly.
★★★★★ 5 months ago
Lina Nahhas
Adam and his team never disappoints. Super friendly, quick and reasonable prices. Thank you Saddleback for your amazing service by helping me keep my family safe on the road!
★★★★★ 5 months ago
Amy Lee
★★★★★ 5 months ago
Kristin Tettenburn
★★★★★ 5 months ago
Marion Deutscher
Adam and his Team are the best - you can tell that customer satisfaction is their top priority. They always managed to make time for my car issues & me and always got everything done on time. Can definetely recommend this place to friends & coworkers. Thank you!
★★★★★ 5 months ago