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About Business
Sam's Club Tire & Battery is a leading Car Repair specialist serving the Lexington, KY, Lexington area. They provide a wide variety of solutions, including Tire shop, Car battery store, and other Car Repair tasks. Boasting a solid 3.7/5 rating from 7 verified reviews, their reputation precedes them. As a locally-owned business in Lexington, KY, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lexington, KY.
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Google Reviews
Rise Input
I have visited this Sam’s Club Auto Care location multiple times, and unfortunately, each experience has been disappointing. First, when calling this location, you are not able to speak directly with an Auto Care associate. Calls are routed to an off-site appointment desk rather than someone working in the shop, which makes it difficult to address specific concerns about your vehicle. Second, this same location previously worked on my car, and afterward I discovered a missing lug nut. When I returned, they refused to service the vehicle at all. I later visited the Sam’s Club Auto Care at South Point, Ohio, where I was told they would have simply provided a replacement lug nut and addressed the issue without hesitation. Most recently, after having a tire replacement and balance done at the New Circle Road, Lexington location, another Sam’s Club informed me that a lug nut was cross-threaded. This ultimately required me to replace the wheel stud myself. Overall, the New Circle Road location does not seem to follow the same standards or practices as other Sam’s Club Auto Care centers. Additionally, the staff at this location was largely unfriendly, with the exception of one employee. For anyone considering Sam’s Club Auto Care, I strongly recommend the South Point, Ohio location. Their staff is friendly, professional, and you are able to speak directly with an associate when you call. The difference in customer service and care for your vehicle is significant.
Pat Patrick
Left lug nuts loose on tire change. Was able to find it before any damage. Could not reach a manager. Some Indian dude. Go to a local tire shop. Stay away from this place.
maria albanese
Love shopping at Sam's. They have the best paper towels & toilet tissue. Great price too.
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