About Business
Residents of Riverside, CA, Riverside have long trusted Smart Prep Automotive Reconditioning Inc for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto dent removal service, Auto glass repair service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 44 reviews. Throughout Riverside, and particularly in Riverside, CA, Smart Prep Automotive Reconditioning Inc is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Smart Prep Automotive Reconditioning Inc for any Car Repair inquiries or to schedule a visit to their Riverside, CA facility.
Google Reviews
Ta'Neill
★★★★★
a month ago
I have never received more courteous customer service from a business. From the first phone call with Stephanie to simply inquire about their process, I felt so at ease. Every single person I interacted with was knowledgeable without being boisterous, kind, and proactive. I received near daily updates on the status of my car, when I had any sort of question, I could call and someone would be there to answer and clear any concerns I had. Stephanie, Steven, Jonathan, and Cooper. Thank you all so much for making what has been a stressful process (car repairs) smooth and pain free!
hayden guevara
★★★★★
2 months ago
I had a little mishap and my garage door smashed my roof antenna on my car, I got a great quote from Smart Prep and proceeded to get it fixed through them. Not only were they fast but they did a great job and were super professional. My roof antenna got fixed the day before it rained which I thank them. If you need body work done on your car, this is the place to use!! Stephanie was a huge help too!!
jose ramirez
★
☆☆☆☆
Edited 11 months ago
AVOID AT ALL COST!!! I was involved in a minor hit and run accident back in September of 2022 and was looking for a good body shop for repairs I somehow stumbled upon this shop and seen 5 star reviews on google so i decided to repair my car here. So to start off my car was at this shop for a little over a month i stay in Moreno Valley Ca they made me drive to "pick up my car" 3 seperate times. The first time i went they had over spray on plastic trims, interior, and windows and I told them I wasn't taking the car like that so they told me I would have to come back another day because all body shop personnel had already gone home....Ok perfect went on my way back home they call me back 2 days later that "the car was ready for pick up". Off i go to pick up my car for the second time when i get there everything looked clean but this time when I go to pop my trunk it was struggling to open...visually there is a bigger body gap from the trunk to the body so once again they told me i would have to come back another day to pick up my car so they could have one of their personnel take a look at it for repairs. 1 whole week went by and they call me to pick up my car finally when i get there everything looked clean, trunk opened I could still see a slight gap difference from the trunk to body of the car, but not too bad to bother me so ok I left it like that I picked up my car and everything was good. Now 3 Years later i get in another accident on the quarter panel took to another body shop for a estimate and they asked if my car was in a accident before. I say yes it was they show me pictures of the rear trunk frame all bent starting to rust looks like they beat it out with a hammer put a new bumper trunk and called it a day not to mention my carfax shows Airbags were also deployed even though they were not you been warned best of luck to you.
Jose De La Torre
★★★★★
a year ago
Hey, I'm so glad I took my car to the Smart Prep Automotive crew. They totally saved it from looking like a total wreck. I didn't think it was even possible to fix the damage, but they worked their magic and got it done super fast. Shoutout to Joe for being super helpful and explaining everything to me in a way that made sense. He made the whole process a breeze.
Hannah Gerardo
★★★★★
2 years ago
Joe and his AMAZING team are some of the best people I have ever met. As a young girl it’s hard to find people I can trust to take care of my car without feeling taken advantage of and the great people at smart prep really treated me like family and took the time to explain everything they were doing in extreme detail, they gave me an amazing price on not only my body work but a brand new paint job going absolutely above and beyond in every way they could. My car is happy, I’m happy, and best of all my bank account is happy. If I could recommend anyone it would be them and smart prep auto body has a lifelong customer for any body work big or small.
Delores Shelby
★★★★★
a year ago
I've found a Gem, of quality and professional body work on my BMW, Joe was incredibly assuring me that could remove the dents and scratches and match paint the color. The most beautiful thing of all he, recommend me not to repaint just to trust him. I pick up my car and just fell back in love with it again, my bill was way below the quality of work done. I truly Recommend this Body shop to everyone Honesty and Quality, and truly affordable
eddie ochoa
★★★★★
a year ago
This place was amazing!! They were super friendly and super knowledgeable and fast. I went to get a bit to eat and before I knew it, my truck was ready. I’m definitely letting my friends and family know about this place. Before and after pictures are proof that they do great work.Couldn’t believe that the dents were gone.
Jessica Koury
★★★★★
3 years ago
Like it never even happened!! Jim, Stephanie and the whole crew at smart prep did such a great job of taking care of us. I thought I would be needing to replace the entire fender...we are so glad that we used smart prep, they were quick with a reasonably priced quote and exceeded our expectations by massaging out the dent and saving us a lot more time and money. We will definitely be recommending them to everyone in need of body repair. The photos speak for themselves!
Andrew Elia
★★★★★
a year ago
Best customer service and care! Smart prep took excellent care of our dented Subaru. They were able to locate parts and make repairs within a day. I highly recommend them for all your automotive repairs.
Yuhyun Kim
★★★★★
10 months ago
Staffs are very kind and genuine. Stephanie is just amazing and very supportive. I had golf ball mark accident on my car door. Very tticky position to be fixed. She coordinated with Jim Perod and performed PDR (pointless dent removal), was able to fix the mark perfectly. Thank you is not enough but thank you!
Ace Gonzalez
★★★★★
7 months ago
I came to learn about this place from a paintless dent removal guy I’ve used a few times. When I called him about a recent PDR, he said he wasn’t certain he could do the work and recommended this place. Said he had worked there in the past and that I’d be happy with what they could do. The repair I wanted done was to fix the bottom corner of my driver’s side door that I caught on a gas station post. I drove over thinking I’d get an estimate and probably have to set an appointment for another day. I happened to show up near closing time and the owner’s daughter (working the front desk) took me out to meet her dad, Jim. Jim took a look and said he’d be right back. I guess they weren’t too busy because he came back with the tools necessary and fixed my door in just a few minutes! Outstanding place of professionalism, great personal connection and that old school, family business environment. While I was there I had the pleasure of speaking with one of Jim’s employees, who also helped out with a bit of touch up paint. He seemed like a genuinely happy employee who jumped right in at an opportunity to help out. It was a really nice experience and I was very pleased with the job they had done during my short visit. I will definitely come back for other necessary repairs or auto detail needs. Feels like I made a couple of new friends!
Girl Gear
★★★★★
2 years ago
If I could give them 10 stars, I would!! The absolute BEST in PDR! I contacted 5 places and all of them told me that PDR was impossible. Then we were referred to Smart Prep. Jim, Joe and Tammy are awesome! I’m a happy happy customer! Thank you for your professionalism and unbelievable talent!
Courtney Doan
★★★★★
a year ago
We love Smart Prep! The tires on my car had a bunch of curb rash and a had slight dent on the side of the car that I wanted fixed and they took such great care of my car you can't even tell it was there to begin with. The staff is so kind and got my car in and taken care of very quickly. Ask for Stephanie or Jim they know what they're talking about! Will continue to bring our cars here and 100% recommend
A B
★★★★★
a year ago
I recently had the pleasure of visiting Smart Prep, and I couldn't be more impressed with the service I received! From the moment I walked in, Stephanie was incredibly friendly and attentive. She took the time to listen to my concerns and provided clear, honest explanations about the work needed on my vehicle. The repairs were completed promptly and to the highest standard. What really stood out was their commitment to customer satisfaction--they even followed up with me after the job was done to ensure everything was running smoothly! The facility was clean and well-organized, which added to the overall positive experience. I also appreciated their transparent pricing and detailed breakdown of the costs. I highly recommend Smart Prep to anyone in need of reliable and professional auto repair services. I will definitely be returning for any future needs. Thank you to the whole team for your excellent work!
Steve Sidenfaden
★★★★★
a year ago
I was referred to and had the pleasure of meeting the Smart Prep Automotive Reconditioning Inc family. They repaired some relatively minor body damage to our company vehicle in a pinch! It was a small job, but I was treated as their most important customer. They were very courteous and professional. I was impressed with their repair knowledge and by the many years of service to the local community. I enjoy supporting outstanding local family businesses like this one. I absolutely recommend and will refer Smart Prep to my friends and family. They are the best and they have that GSD attitude that I love!
Ashley Doan
★★★★★
a year ago
Smart Prep is the best! I took my car in for water damage and rodent damage, it was a total disaster. It's always so intimidating going to car shops, but Stephanie was so great. She was very transparent about everything and kept in constant communication the whole time my car was in the shop. I know next to nothing about cars, but she was so friendly in answering all the questions I had. The quality of their work is also top notch. If you're looking for a place to fix your car, this is it.
Pcolabucci GSP
★★★★★
a year ago
It’s refreshing to find an honest, classy, business. That’s Smart Prep. I had a problem with the trimming on one side of my car. I contacted several mobile repair services and others. Couldn’t get anything done. I called Smart Prep, stopped by, they fixed it for a very reasonable fee, and were friendly, honest, and helpful. Smart Prep will be my go-to in the future.
Ashley G
★★★★★
a year ago
Everyone here is so wonderful! They performed an exceptional work on my car. It looks even better than when I first bought my car! I am extremely appreciative of Smart Prep. Stephanie and Chris made my experience absolutely effortless! I highly recommend their service.
Nehemiah Bejarano
★★★★★
10 months ago
This place is awesome! I went in for a touch-up, and they did not disappoint. Their customer care is excellent and they go the extra mile to make sure your car is in perfect condition. Not only did they help me out but gave me a price that no competition could match. Genuinely a great experience thanks to Cameron!
tony b
★★★★★
a year ago
Smart Prep was great 👍 from the first instance when I pulled up I was greeted like I was family. They helped with a smooth process to getting my car fixed and looking like new. Highly recommend this shop for all your repair needs. Thank you to the whole team. Greatly appreciated.
