Reviews
William Gibson
We have used these folks twice now on our Lexus 350. Once for a rear end collision and once when a deer decided to take out the front end. I actually toured the facility before I hired them to make sure they weren’t some terrible fix-it place that was going to do a half butt job. their service bays are almost clinically clean and you can tell they care a lot about what goes in and what comes out of their place. They’ve also been really good at dealing with my idiot insurance company that wants to put in $80 parts that are mission critical that should cost 800. I drive an hour and a half one way just to leave it there and go past I don’t know how many other shops that I wouldn’t let them change the tire on my bicycle. You won’t go wrong hiring them.
★★★★★ a month ago
Kazi Miah
Wow I can not believe how honest and fair this establishment is. God know how much I was willing to pay. He don’t even charge me. Highly recommended this place.
★★★★★ 3 months ago
Deborah Montgomery
I decided to get service because I was impressed because they were always so busy.The staff up front were very nice. I had so issues with my car that were not explained to me.There was a confrontation about the issues. The manager didn’t handle it well and I was so disappointed..All I can say is you live and learn. I made a mistake going there.
★☆☆☆☆ 7 months ago
Jody Reed
Great business really treat customers right.
★★★★★ 8 months ago
Kevin Young
★★★★★ 8 months ago
dave from georgia
my car was rear ended, specialty paint and body made it look brand new again and kept me up to date during the process. 5 stars and two enthusiastic thumbs up 👍
★★★★★ 8 months ago
Ben W
Fantastic experience with these guys. Fought to get OEM parts from the insurance company and kept me updated throughout the whole process. I’d recommend them to anyone.
★★★★★ 9 months ago
Brian Drake
Really great! Fixed my car nicely, and even ran out to my house to fix my battery when we discovered it had been reinstalled incorrectly. Above and beyond. Highly recommend.
★★★★★ 9 months ago
Candace Besse
The staff is super friendly and their communication is top notch. Jason and his team did an amazing job replacing our front bumper after a run in with a deer. Looks brand new and the paint is a perfect match!
★★★★★ a year ago
Darlene Childers
Friendly professional staff
★★★★★ a year ago
carolyn rittweger
Great service! Everyone was so friendly and the work was done well, quickly and for a fair price which I greatly appreciated as I was paying for the body work out of pocket. I highly recommend this business.
★★★★★ a year ago
Paul Majetich
I had my truck repaired and paint started chipping where the repairs were done ... looked like they painted over the old paint crappie job ...
★☆☆☆☆ a year ago
Eric Vowell
★★★★★ a year ago
Lisa Park
★★★★★ a year ago
William Fuller
Great customer service , honest ,and great work . Have used them for years and just recently on my damaged truck .
★★★★★ a year ago
Lee Parker
★★★★★ 2 years ago
Jeremy Barnett
★★★★★ 2 years ago
Alan
I took my car in for a repair after being rear ended. After picking up the car I was greeted with spray painted wheels. My wheels were totally unaffected by the collision. The polished aluminum now has silver spray paint on it and it is quite noticeable in the sun. It appears they tried to hide damage caused while it was in the shop. I decided at the time to let it go since I was too busy to deal with it. I did email the company the day I picked it up. After not hearing back I forwarded that to Joy and Cale for documentation.
However, I recently had another bad experience which was a tipping point. My rear view camera was on back order during the repair so I took the car home knowing I will need to bring it back. It finally came in and because I work in Atlanta I asked if I could have the installation done on Friday since it is my only day off. They refused to do it on any Friday even though they are open and it’s a quick job. I asked if I could bring it in on literally any Friday months down the road and was told no. The person I was speaking to was almost making an effort to be unhelpful.
So without any other option I’m having to install this myself even though I already paid Specialty Paint & Body for labor. The manager at the Mitchell Bridge Rd location did not refund this. I would not recommend bringing a car you care about here. They have been a hassle to deal with. Nice up front but difficult when they have you locked in.
★☆☆☆☆ 2 years ago