The Auto Shop

Quin Patterson

★★★★★

7 years ago

Very satisfied with the work that Mickey and everyone else at the shop did. They were able to figure out why my car had trouble starting up, get the part, and fix the issue within a day. Throughout the process Mickey was very open about what they were finding with the car, how long it would take to fix, and what I could expect to pay. When the issue started looking more complicated, Mickey said he would still honor the original quote he gave me. He was actually able to bring the price down by over 25% by the time the fix was done, and that means a lot to someone on a college budget. I also appreciate that Israel was also able to drive me to and from my apartment for free when my car was in the shop. Overall, Mickey and his team provided great, honest, and friendly service; I will definitely be going back to them and would recommend them to anyone, whether they are looking to get a simple oil change or have something more serious fixed on their car.

Thomas H

★★★★★

14 years ago

I recently took my Subaru to The Auto Shop for service. They were AWESOME! They listened to my concerns, gave me a ride to work and called me shortly after with an estimate for the repairs. They finished the work the same day and picked me up from work so I could get my car back. The explanation was thorough and my bill ended up being less than the estimate! I will be using The Auto Shop exclusively from now on. Mickey and Kurt were both friendly knowledgeable and honest. I recommend them to anyone looking for auto repair in downtown Phoenix!

Josh Knoll

★★★★★

8 years ago

Mickey always seems to find a way to get me an appointment even when I KNOW they are jam packed. I may have to wait a little longer than usual, but they definitely, consistently go above my expectations and understand how vital my car is to my work. This place is awesome. I have been there maybe half a dozen times for various things and I will continue to use them in the future. Also - oil change for me was $39.99 which I thought was a pretty dang good price for synthetic blend. It's a great little neighborhood car shop and I'm glad we have it here.

M Bontrager

★★★★★

8 years ago

My first time using the auto Shop. I was pleased with time that Mickey spent explaining the services on the phone and then also the simplicity of making the appointment online (and discount for doing so) Very accommodating service. My truck was repaired in a timely fashion, at a decent price. I would recommend the Auto Shop

Janay Poole

★★★★★

2 years ago

Mickey treats you like family and you can tell tries to be fair, reasonable and do right by the customer. They always offer you a ride home if you live close. I have gone to them several times for oil changes and tires. Recently a piece of my car came off. I brought it it and they reattached it no charge. Really appreciated not being nickeled and dimed. :) Thanks for the help! Will recommend to family & friends

Jake Kurt

★☆☆☆☆

10 months ago

I do not recommend this place. They are not honest about their work and they will fight you over your warranty. I’ve had multiple bad experiences with this shop and will never got back, even after my AC unit broke down after only 1 year. I’d rather pay to replace it somewhere else and start over again.

meebaby20

★★★★★

9 years ago

I am giving this shop 5 stars! I have a 94 Toyota Camry an old car that no one really enjoys working on! I had my power steering pump go out and went to another shop that basically cared more about money than fixing up my car. Being a single mother I needed my car. I spoke to the auto shop on Friday and brought my car in Monday (today) at 7:00am. By 1:16pm my car was ready for pick up. Mickey was so amazing and he made me feel like he cared more about my car than making a profit! I was afraid of this terrible cost and it was so affordable I am amazed. I will be back in 7 days for an inspection but I am truly happy and blessed to have found these guys.. I will refer them to everyone I know! Roxxy(my car) and I thank you endlessly..plus their shuttle service is great. Dropped me off and picked me up and I had a great time talking to the driver! Thanks guys!

Jesus Trujillo

★☆☆☆☆

7 months ago

WARNING DONT GO TO THIS SHOP THEY TRIED TO CHARGE ME LABOR CHARGE OF 250 DOLLARS JUST TO REPLACE A BRAKE LIGHT SWITCH ON A 2015 KIA FORTE LX HIGHWAY ROBBERY JUST FOR LABOR I WAS GOING TO ORDER AND PROVIDE PART INVESTIGATED OTHER MECHANIC SHOPS LABOR TURNED OUT JUST LABOR RANGED FROM 70 TO 80 DOLLARS

Teresa MT

★★★★★

a year ago

Mickey was nothing but professional! I had been to several places to get quotes and help me figure this out but all they want is your money and don’t help to fix the problem. To the volkswagon dealer off 16th and camelback that took my money and never fixed the issues! Shame on you!!! I told Mickey what was going on and his repair was fair and reasonable and my volkswagon beetle sounds normal again. They even gave me a ride back home nearby while I waited the day to get done. I am already sharing my experience with family and friends that need a great, honest, fair place to go! Clean, honest, and Efficient Service! All you single woman that need a great auto place… this is it!! Thank you to Mickey and all his Technicians! I feel so much safer on the road! Teresa Volkswagon Beetle

Phyllis Ralley

★★★★★

10 months ago

The Auto Shop is helping me keep my aging vehicle, which I love, on the road and safe. They also give me a list of upcoming issues so I can plan ahead. I appreciate them.

Travis Ekenberg

★★★★★

3 months ago

These guys are straight up! I would trust them hands down. No BS, no up-sell just good old school techs that know their stuff.

Jack Kauffman

★★★★★

5 months ago

Always appreciate the work that The Auto Shop does for us. Been taking care of our cars for 4 years now.

Harvey Reiss

★★★★★

a month ago

My wife and I have been taking our cars to the Auto Shop since 2008 for repairs and maintenance. Always great service and work completed on time

Matt Bloomfield

★★★★★

6 months ago

I took my company van into this shop for a second opinion after the service department over at Bell Ford quoted me over $3,300 to replace the entire engine control harness due to rodent damage. Mickey and his guys were able to determine that there was significantly less damage than I was told by the dealer. They found that just a single engine injector pigtail was damaged, making the cost of repair significantly lower. They completed the repair within just a few hours and I paid less than $500 for parts and labor. The van runs perfectly now. Thank you for showing that some auto repair shops still operate with honesty. I will happily bring any of my vehicles here from now on.

Kyle Hirsch

★★★★★

3 months ago

I have been a long-time customer of The Auto Shop and I will continue to return. Mickey and his team perform thorough work at reasonable cost, keeping our vehicles running efficiently and smoothly.

Yvonna Irankunda

★★★★★

5 months ago

I wanna say Mickey is an awesome guy. The other shop itself is excellent. They were able to help me so quickly and get my card on and give me to ride when I didn’t have the car yet cause my battery died. It was awesome that when I called he answered and I really will recommend the Auto shop to anyone even to my family as well.

Jason Morse

★★★★★

a month ago

This shop was recommended to me by a long time customer. I came in with several concerns about my vehicle as well maintenance work that was due. Mickey the advisor was super attentive and listened very carefully. They diagnosed my car very quickly and accurately. They provided a solution for each of my concerns. One of my concerns was intermittent and not currently happening while the car was in the shop. Based on my description of the concern it being a common problem with my make and model Mickey was up front indicating it is probably a brake light switch, but because the problem was not occurring for them that there was no guarantee and he let me make the decision. Most shops would have just recommended the repair and hope it worked. They found a couple of other concerns which I approved the work. The car drives like new. The alignment is perfect, the steering wheel is perfectly centered. They didn’t just condemn fluids based on look, they PH test them for water content as well. I feel like they the work they performed was top notch and I feel that the additional recommendations were valid and needed. It’s hard to find a good shop and this is definitely a good shop.