The Collision Stop

Jason Rodriguez

★★★★★

9 months ago

Had my truck at collision stop for unfortunately a prolonged period of time but the end result was superb all thanks to master mechanic Richard for his amazing customer service and attentiveness! He kept an open communication and that's more than what I could've asked for

Anthony Castaneda

★★★★★

9 months ago

Had a terrible experience with the first person that was in charge of the process in my car getting repaired. Never got updated, wrong parts were ordered, and just a lot of mess was happening. Took almost 2 months just for my car to start getting fixed. Then I got switched to RICHARD who was amazing. What took the other guy 2 and a half months to do Richard did in 2 weeks. He actually updates and calls you about your car on a daily basis, detail oriented, and was so much faster at getting my car repaired. He also explains why certain things need to be done as well and doesn’t leave you in the dust. Would highly recommend him if you want you car repaired right and on time.

JESSE PEREZ

★★★★★

4 years ago

This business was amazing! We thought this was just a body repair but found out it is much more than that. We have gone back to custom our vehicles such as wraps, custom items and accessories. The techs and managers very good, friendly, keep you informed at every stage of the process and are interested in you the customer. I highly recommend this place. You will not be disappointed.

Carlos Garcia

★★★★★

4 months ago

Shop does great work, my car looks good as new. I would highly recommend services here.

Stephanie Lopez

★★★★★

7 months ago

Great customer service. Came in for an estimate and Richard attended me, he was nice, professional and very informative. Will definitely take my car in, I highly recommend.

shiela Salinas

★☆☆☆☆

Edited 2 years ago

Would not recommend this business at all. I had only heard great things about this place before I had actually experienced what I have experienced. I was rear ended at a complete stop by a gmc sierra 1500 going about 45/50mph and was pushed about 2 car lengths forward. Stating for reference of what needed to be done. When I dropped off my vehicle, I let Melissa know exactly what was wrong with it besides the bodywork that needed to be done. The side of impact, my driver and rear passenger door shifted and there is a huge space in between that looks as if my door is open. When I drive my car, my SUV shakes/vibrates/trembles, whatever word you want to use. That was my main concern in getting my vehicle in so soon. Instead of writing it down, which was my first red flag and I should have walked away and gone elsewhere but I gave them the benefit of the doubt, I thought she got it all down. This was my first ever accident. Didn’t know what to do or expect so I said okay. So that was my main worry, not my body work. So I call the day the inspector shows up and, Thank God I did because she didn’t mention to him about my door or the other issues I mentioned. So she says “omg ma’am I forgot, but he’s still here so I’ll tell him.” So a couple of minutes went by and I called her back to inquire what the “inspector” said and she said “It’s wind damage so they won’t cover it.” I have 5 kids and this is the car I use to take them in to where THEY need to go that fits us all perfectly. They had my SUV for a whole month almost and they did not do a complete tear down and check anything other than bodywork that needed to be done as per Melissa. When I got the call my SUV was ready for pickup, I was excited because finally we are out of a rental. Boy was I wrong. As soon as I drove away, that shaking was still there. I took it on the expressway and it was the same ugly ride. I got off the expressway and went right back. The inspector was there and Melissa was there. I advised of the issue still being there and her and the inspector said to get my wheels balanced and get an alignment. Mind you prior to my accident my SUV was running smoothly. Went on vacation and back and no problems until after our accident. So of course, I just said okay but when I explained to my husband what was going on he said nope take it back. It’s not right. So for some reason that evening, Harlingen location did not answer me so I had to call La Féria. La Féria location had me take it that following morning to them and was told the same thing. To rebalance my tires. So here it’s been about 2/3months since I picked my suv up and have taken it to Pep Boys 2/3 times for my vehicle to be balanced. Bought brand new rear rotors and brakes and here we are still with the same issue. This last time I went back because it’s so frustrating and my suv feels so unsafe, but like I said it’s our only family vehicle so I have no choice, they sent me with their tow truck driver so he can see what I am talking about because when they drive it. There’s no issues. All i was told again was to rebalance but to go to F street or Mares. I am fed up and exhausted. As a mother of 5, to be given the run around and having to explain to my husband what’s going on since he can’t take time off of work during the day to deal with these people it’s annoying. So do what you want with my advice but as a working family and trying to manage time to deal with problems that should have been resolved while they had my vehicle, it’s annoying and overwhelming. Now no one wants to touch nor work on my vehicle because of this business’s lack of work. My attorney’s office even found it strange they did not use any of the supplemental insurance. It took 3 months for a reply lol. But they didn’t once offer to look at my vehicle when I went back multiple times after running around. The only thing that they have asked my attorneys office to do is to help them remove my 1 star rating. I have you all 4/5 chances to find and fix the issues.

Richard “Shane” Sherrill

★★★★★

4 years ago

I've sending customers to Collison Stop for years. For the 1 time ever I needed work done on my personal vehicle, we went with a spray on bed liner on the roof wow they did great work. Definitely give my old Jeep life. I thank Aaron and his team for the great work and always having great communication.

Christina Garcia

★★★★★

4 months ago

I extend sincere gratitude to the COLLISON SHOP and associates for delivering superior vehicle care, on my Mercedes Benz ,showcasing , remarkable skill, and exceptional teamwork.

Cindy Saenz

★★★★★

5 years ago

I am very pleased with the professional work done on my 2010 Toyota 4Runner! It received a much needed facelift!! Everyone was very kind and professional. Mr. Scotty Weaver took me through the process from start to finish. He and his staff were very patient with me and answered all of my questions. I was also given updates throughout the process. They also followed all sorts of protective measures, including sanitizing the inside of my truck as well as my keys as they were handed back to me. Overall, and A+ experience!!

Adriel Garza

★★★★★

3 years ago

A recommended place of service for your paint and bodywork’s … From the owner to the employees, this shop has all the qualities of being reputable, reliable, reasonable when it comes to painting.. I’m a repeat customer of this shop and highly recommended.. these are some of the projects I’ve done here and as if this is not enough to prove what they do! Thx collision stop 🛑 .

Mark Naranjo

★★★★★

6 years ago

This place is great. The staff is super helpful and very courteous. They are very knowledgeable in there trade and it is a good place to bring your car when it is needs body repair, among other things. This place also does a great job dipping your car.

Johnny Martinez

★★★★★

9 months ago

I had an outstanding experience with One Stop Collision. From the moment I walked in, their team was professional, courteous, and clearly committed to delivering quality work. They kept me updated throughout the entire repair process, and the turnaround time was faster than expected. My vehicle looked brand new when I picked it up—flawless paint match and perfect bodywork. What stood out the most was their attention to detail and dedication to customer satisfaction. It's rare to find a shop that combines top-notch craftsmanship with such great communication and service. Highly recommend One Stop Collision to anyone needing auto body repairs—you won't be disappointed!

Willyan Kmetz

★★★★★

6 years ago

My truck was recently keyed by someone, took it to Collision Stop. Not only they fixed my scratches, they even fixed the dent and rock chips that I had. Aaron and Scott was very helpful and excellent customer service!! I'm Very happy with the results!!

Daniel Flores

★★★★★

a year ago

I took my Silverado to collision stop to get swirls, scratches and holograms on my paint fixed. They did an awesome paint correction on my paint bringing it back to life with a mirror finish. I Daniel Vazquez recommend this place 100% Im very happy with the results. I really appreciate Javier for his excellent customer service. Thank you Collision Stop for meeting my expectations.

Austin Zuniga

★★★★★

11 months ago

During the flooding 2 weeks ago I had the unfortunate fate of abandoning my car under the underpass and I had no choice to leave it there thankfully I got it moved and taken to this body shop thanks to the help of Melissa and her team after a week and ½ of work my car looked completely out of the factory with new parts and things I didn't know my car needed im insanely thankful and my gratitude knows no bounds thank you so much for the hard mechanic work and deep cleaning. 11/5 i can't recommend this place enough.

Joe Borders Jr

★★★★★

2 weeks ago

Collision Stop Body & Paint in Harlingen did an excellent job on my wife’s vehicle. The team was professional, communicated well, and the repair work came out perfect. The car looks like new again. Highly recommend them if you need quality body work done.

Amanda Ates

★★★★★

2 weeks ago

had a great experience with Collision Stop Body & Paint in Harlingen. The team was professional, friendly, and kept me updated throughout the entire repair process. My car came back looking absolutely amazing, like the damage never even happened. The quality of the work and attention to detail really stood out. They also made the whole process smooth and stress-free. I highly recommend them if you need body work or dings.