Tire City

Maryam Williams

★☆☆☆☆

2 years ago

A friend of mine brought their vehicle to this location for new brakes and rotors, paid $311 just to find out the work was never done, brought it back 3 times and was told “your all good” but he wasn’t. Don’t waste your time or money!!! The price maybe cheaper but the work and customer service is horrible!!!! Please stay away!! He may never get his money back but hopefully no one else will waste their money on this place!!

Tammy McNiel

★★★★★

2 years ago

Awesome place and friendly staff. Brandon is the best mechanic around. I wouldn't go anywhere else. Reasonable pricing and great work! If you need your car worked on or need tires, go there! Definitely recommend this place!

Crystal Frederick

★★★★★

6 years ago

I can not thank them enough for their willingness to fix my car. I received exceptional service for a cheap price. I will be back for sure. I consider this my new car mechanic for here on out. It is so hard to find a truthful honest car shop I have searched and searched to where I have lowered my expectations drastically. This business blew me away they surpassed my expectations exceedingly. I will be forever grateful thank you!!

Cathy Aceves

★☆☆☆☆

a year ago

I paid $100, for my car to be broken by incompetent mechanics. I just needed to have an alignment after replacing front end parts. When we picked it up, it pulled HARD to the left and drove so much worse. He tried to tell us, that it was our brakes. When we went to a different shop, he said no way was an alignment done. So $100 gone and a lesson learned to never use this shop. I will also be letting the referring shop, Family Wrench Auto, know how their referral worked out for us.

Abby Dolman

★★★★★

Edited 11 months ago

Charlie and his son Matt now run the shop again. We've been going back now for a couple of years. We went to Tire City for many years, starting in 2007. Charlie was a tremendous mechanic. Honest and reliable. I downgraded my review several years ago, when a woman named Brenda was running the shop. She was the polar opposite of Charlie. I was happy to see Charlie return a couple of years ago, and he brought his son Matt. Great quality people. We've been going back to Tire City again since about 2022.

Kiera Nichols

★★★★★

a year ago

We were running late for a wedding and discount tires couldn't get us in for 3 hours, called tire City up, the guy was happy to tell us to come on in, got us fixed up in less than a hour! Best shop experience I've had in a very long time 😊

Jessica Newman

★☆☆☆☆

8 months ago

They told me they had my tire to find out when I got there that they didn't then the person that gave me a ride got a flat pulling in there and they took one glance and said we can't patch that and we don't have that size tire either. So I won't be going there ever again..

Genna Loveall

★☆☆☆☆

2 years ago

Went to this tire shop for an Alignment, not only did I leave without a correct alignment but I left with a steering wheel that wasn’t straight (which wasn’t a problem before I brought my car in) mechanic said he would fix it 3 days later if brought it back. Sir, why would I bring my car back when you 1, You didn’t fix my alignment…. 2, You broke something that was fine before bringing my car in. Listen to the reviews on this shop. I didn’t check them and I wish I did. Side note: I asked for the alignment papers to assure it was done correctly and he told me the printer was “broken”. I paid $100.00 for work that was more than likely not done and left with more problems than I had went in with.

Karolina Ilama

★☆☆☆☆

Edited 11 months ago

I buy all my 4 tires hereafter that I started having problems with the ABS and traction. I take it back because I find out you can get that after changing your tires, I pay over$500 on tires and $140 for a wiring they said disconnect and it was fix. 2 Days later the ABS and traction light is back on. I went back and they said it's a electric wiring problem they can't fix.

Gabriel Kimbrough

★★★★★

a year ago

Matt quoted me a tire. I told him I’m going to call around to get the best deal. So Matt says call me back and I’ll match it. I called him back with the price I found at another tire store and he didn’t match it, he beat it! When I got to the store it only took about 10-15 minutes to change.

Kitty Cat

★★★★★

6 months ago

Absolutely wonderful place and staff. They are honest and the prices are great, I am going nowhere but here, they have a loyal forever customer and I recommend coming here.

Stephanie Sperry

★☆☆☆☆

3 years ago

I would have given them a good review, but it ended with an elderly man yelling and throwing paperwork at me. I went there around 5:30 last evening 5/24/2022 to have a tired repaired if possible, if not replaced. I was happy when he said he atched it and i was good to go. Cost 27$. I pd and left. When to a family members house a few blocks away. When i went to leave less than 2 hpurs later, my tires was flat again. I tried to call no answering machine or voicemail. I called at 9 am this morning he told me to bring it back and they'd take care of it. I told if if they could fix it great, if not I'd get a used one. He told me there would be no charge if he could fix it. I assumed if he couldn't, since he didn't say that it couldn't be fixed last night, he would put what i paid towards new tire. He came back out and got a used tire. I asked if my could be fixed? He said he didn't even tryand went back with used tire. When he was finished he started writing the bill out at full price. I asked him why he didn't put the 27$ i paid last night towards the tire. His reply was he fixed that tire, to which i replied no it went flat in less than 2 hours, so not fixed. He starting yelling i was trying to screw him over, threw my paperwork at me amd told me to get out and never come back. 3 times i tried to pay the difference between repair and used tire which was fair. He said no get out every time. I had planned to return and purchase a new set from him. Now I'll be going elsewhere. Where they dont scream and tell you to get out when you ask for fairness. Photo is less than 2 hours later.

Matthew Taylor

★★★★★

3 months ago

Superior customer service. Quality tech's. Great work at a fair price.

LaTeya Allen

★★★★☆

8 months ago

They were extremely nice and honest. It just so happened to be a really hot day and I don't do well in the heat, I was also helping someone do something. (In the Sun.) (Yes, I know, a bad idea.) I overheated, kind of blacked out. I definitely had an experience.. I went inside to cool down. Vomited.(🫠) Told someone, he pointed me towards a restroom for me to cool down in.

Delisha Smith

★★★★★

6 months ago

I absolutely love this place. I refuse to take my car anywhere else. Mr. Charlie is such a joy to chat with. Matthew is always so helpful.

Karly Hayes

★★★★★

2 months ago

Assume service honest guy I only take my car to him he can do any thing that you need and he does it at great price highly recommend hime he is flexible too great guy he really is

Don Faith

★★★★★

2 months ago

I’ve been doing business with these guys for several years. Charlie is an outstanding individual. Him and his guys are honest, trustworthy and fair. I have never hesitated to take my vehicles to them for tire repairs, tire purchases or vehicle inspections.