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About Business
Residents of Tustin, CA, Irvine have long trusted Tustin Hyundai Service Department for their expert Car Repair needs. Whether you need assistance with Car repair and maintenance service, Auto radiator repair service, Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 56 reviews. Throughout Irvine, and particularly in Tustin, CA, Tustin Hyundai Service Department is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Tustin Hyundai Service Department for any Car Repair inquiries or to schedule a visit to their Tustin, CA facility.
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Google Reviews
Ann Flores
★★★★★ I originally took my Sonata to a dealership closer to home to have it checked out. They said that my car was no longer under warranty since it was a used car. I thought that I had purchased an additional warranty, but wasn't sure. The first dealership said that they didn't see anything in the system for any warranty. Then they said a bunch of things were wrong with the car that didn't make sense and they wanted about 7,000.00 to fix it. That didn't sit well with me, so I opted to get a second opinion. I took it back to Tustin Hyundai, where I had bought it, which is about 20-30 minutes from home. I reached out first thru the chat feature on their website, as I wanted to see if Tustin could see my warranty. They took my info and then Edward Segura called me right away. He was very professional and understanding and he said right away that he could see the additional warranty that I had purchased and he also informed me that since the original owner of my vehicle was Hyundai, the vehicle warranty thru the manufacturer was also still in effect. So, their (nationwide) system showed both warranties - wonder why the other dealership couldn't see it. I made an appointment to have the car looked at the next day. We took it in about 11 am, and I had a text message and video before the end of the day telling me what the issue was, along with a couple of other recommendations that were very reasonable and necessary. The next morning, we told them to do the work, and they had it done by the end of that day. I now have my car back and it just cost me the deductible from the warranty and we have a plan, suggested by Edward, for making sure that there isn't any other oil issue with the car. I am so appreciative of the care we received at Tustin Hyundai. We were treated with respect and understanding. This level of service and integrity is why we have bought our last 5 cars there. We will definitely go the extra distance from now on and go straight to Tustin Hyundai for our service needs!
Alex Mal
★★★★★ ⭐⭐⭐⭐⭐ I had an excellent experience with the Tustin Hyundai service department, especially thanks to my service advisor, Bryan. My EV hit a large rock on the freeway, which damaged the rims and caused the steering wheel to become misaligned. I dropped the car off on Friday around lunchtime, and by the next morning everything was already repaired and ready to go. Bryan did a fantastic job keeping me informed throughout the entire process, clearly explaining what was needed and providing regular updates. I was genuinely worried the damage would be severe and extremely expensive, but they handled everything efficiently and kept the repairs within budget. Highly recommended - great service, transparency, and fast turnaround.
Samantha Mann
★★★★★ What a great experience. My exhaust/ muffler needed repair and a bit of body work. I had my car dropped off by a tow truck on a Sunday night. That Monday morning I got a call from Bryan in service and the first thing he asked me (after confirming that I was the owner) was, "Are you okay?" I was okay, but he reminded me that there's still really good people in the world. There's so many dealings that we have with businesses, health care, retail, banking, etc... Most of the time you just feel like a number and then they top it off, with all of the added fees that probably don't even exist. And it really kind of threw me that the first thing he wanted to know was if I was okay. Anyway the rest of my experience was a very detailed, very transparent and a very thorough explanation of what was needed. They even sent me a video of what the damage was. Honestly, I can't say enough about how pleasant this very unpleasant circumstance turned out. And I gotta say, it was all Bryan. He was great. So I'm sure there's other helpful service people here but if want the guy... He's the guy.
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