Uncle Dave's Auto Repair

Van Snyder

★☆☆☆☆

a year ago

I went to claim my son's car that was in a wreck. My insurance company was sending a tow truck. The police had the car towed anyway by Uncle Dave. I was told it would be $300 cash only, once I arrived to claim the vehicle . I called first. I was not informed it would be cash only and there are no signs in the business that state cash only. Why? I simply asked why I couldn't use a debit card? Dave came out of the back and went ballistic on me. He cursed and told me to get out of his business. He then had the secretary call the Bartlet Police on me. I stood my ground with him and told him he better not put his hands on me.

taser1984

★★★★☆

Edited a year ago

Called to get a price on tire mounting, and the price on the phone was different from the price when I got there. I don't mind paying for quality service, but they also damaged three of my lug nuts.

Jonnyv42

★★★★★

Edited 3 months ago

Outstanding customer service, takes care of customers right and always willing to explain in depth.

Emily Minch

★★★★★

a year ago

Fast, friendly, and professional! I took my Nissan in for a coolant flush and they did an awesome job. They also checked my transmission to ensure it was running properly. On top of that, they fixed my car’s bumper that had been broken for years! Totally unprompted!! I will definitely be using Uncle Dave’s for all my car repair needs!

David Etheridge

★★★★★

8 months ago

Can't say enough good things about UDA. Always reliable and trustworthy. He has worked on all of my work trucks and always gets them back on the road in a timely manner. I have also bought 2 cars from him that have been very reliable for my family. Thanks UDA for the professionalism.

aquino gray

★★★★★

3 months ago

Uncle Dave handle my fleet of trucks for Spotrs Floors Inc. Dave always have the trucks ready to hit the road to deliver service to our customers. Thank you Dave and team!!!

Jeff K

★★★★★

6 years ago

This was my first time working with Uncle Dave's Auto Repair and the service was outstanding. I needed to have my car towed from my house to a shop nearby and every step of this process was smooth and seamless. The tow truck driver (Doc) did an amazing job. He took the time to put ramps at the edge of the flatbed to make sure the front of my car didn't rub as it was being raised/lowered from the truck. I highly recommend these guys to anyone in need of towing and/or auto repair.

Courtney Wordlaw

★★★★★

a year ago

Thank you so much to Uncle Dave's auto repair! The customer service was impeccable. Office is a safey and homey environment. Friendly and safe staff to be around. Even cleaned out the vehicle before purchased. Office staff, welcomeed us in, he walked us through the buying a process and fixed engine lights that present later on after leaving driving off the lot. We really appreciate the fast service and did wonders with vehicle. Thank you Thank you!

Amanda Hicks

★★★★★

7 months ago

Brought my 2016 equinox here for a check engine light that was coming on. They fixed what they could and gave me recommendations on things that needed to be checked sooner rather than later by another more in depth shop. They could have just taken my money and sent me on my way, but didn't. I appreciated the professionalism of each person I came in contact with here.

Christine Laurentius

★★★★★

7 months ago

I was from out of town looking for help with my car, I was so happy to stumble upon this place. Their customer service was impeccable. Dave made sure I knew my options and maintenance needed in my car to get me home safely. I loved the cozy inviting space while I waited too.

Josiah Whitley

★★★★★

6 months ago

We were out of towners coming from Cincinnati, OH to Houston, TX when our A/C went out in Memphis. We pulled over to an AutoZone to possibly get a diagnosis and directions to where we could get some help. We were referred to Uncle Dave's on their reputation. We went in, told him our situation, and he and his team were able to diagnose our issue within a half hour. His staff was able to troubleshoot the issues, which thank goodness ended up being something minor, and they had us on the road within an hour's time. Dave and his team were a literal Godsend to us! They made us feel extremely welcome, they even let us have cold waters for us and our dog! Dave was very personable, professional, knowledgeable, and above all, he was honest and he and his team did exceptional work. He made us feel like he genuinely cared, and with over 45 years of experience in the mechanical field, we felt like we were in great hands. There are a lot of shops who would be more than happy to take advantage of folks from out of town, and when we relayed our story to others, all have said the same. Dave couldn't have been further from that stereotype, and we were beyond grateful for it. Dave, thank you from Josiah, Michelle, and little Wednesday for getting us back on the road!

Everest Ouyang

★★★★☆

2 months ago

I've sent my old 90s Hondas to Uncle Dave's for the past 4+ years. It's been a wild time but they always try to do right in the end. An easy recommend if you've got a Honda

Luisa Mason

★★★★★

5 months ago

Fantastic service and communication. David kept me fully informed throughout the entire process with my Acura and made me feel genuinely involved in the care of my car. His clear and consistent communication gave me real peace of mind, and my Acura runs great now. Highly recommend!

Cynthia Everett-Arwood

★★★★★

a year ago

I have been having trouble with my car for some time. Yesterday, I took my car to Uncle Dave’s Auto Repair and I am so glad I did. Uncle Dave’s mechanics thoroughly checked out my care and took care of the immediate needs to ensure my grandchildren & I are riding in a safe and reliable car. The work was done efficiently, quickly and the cost was very reasonable. The staff was friendly, respectful and sensitive to my situation. Uncle Dave’s also carries a line of quality used cars that come with a warranty. My grandchild is working hard saving to buy a car. We will most definitely be looking at this inventory. I very highly recommend Uncle Dave’s Auto Repair for your vehicle needs!!! ⭐️⭐️⭐️⭐️⭐️

Thomas White

★★★★★

4 months ago

Dave’s Auto was incredibly quick to help us when our car started running poorly after some recent warranty work elsewhere. They took the time to diagnose the issue thoroughly, explained several cost-effective options, and had our vehicle running better than ever within the week. Throughout the process, they were professional, transparent, and easy to work with. We’ll definitely be bringing our future vehicles to Dave’s, and we highly recommend them to anyone needing diagnostics or repairs.

Suzanne Brown

★★★☆☆

2 months ago

Very frustrated with communication. They kept my vehicle for over a week to diagnose A check engine light and To find the problem for intermittent power loss. They did not communicate with us at all unless we call them to find out status. When we finally got the vehicle back, they had replaced a sensor and changed spark plugs And called and told us it was ready to be picked up. When my husband asked about the power loss issue, he was told that they could not do anything about that unless the vehicle lost power while they had it there at their garage. So just a very few days after we picked it up it started once again going black and losing power, It happened several more times and would either come back on its own, or we would have to open the hood and press on the battery cables, and then The power would come back on. So I took the vehicle in this morning and explained to them that that kept happening and that I was actually stranded somewhere at some point because I didn’t know that I could push on the cables and power would come back on And that I really needed to have it looked into and fixed. So they had a mechanic come and he spent about two minutes looking at the battery cable and said oh yeah it looks like that cable is itself really has a lot of corrosion on it and probably does need to be replaced. So then, after calling a dealership to get apart and a lot of issues with actually getting the part there the mechanic replaced the cables, and the problem was fixed. When I actually got to uncle Dave’s this morning and stopped my car I had not lost power that time so the problem was not going on. So when my husband picked the car up the first time and was told that they couldn’t do anything about it, unless the problem was going on, That is just totally not true. Had they spent just a very small two minutes they could have found that problem and had it fixed during the seven day time that they had it previously and I would not have spent my entire morning there Once again.

Zachary Buckelew

★★★★★

2 months ago

I've been bringing my 2017 Jeep Grand Cherokee to Uncle Dave's Auto Repair for various issues over the past few years, and they have consistently demonstrated integrity and genuine care for their customers. Uncle Dave's has handled everything from my AC system replacement to spark plugs and ignition coil installation. Every single interaction has been marked by transparency, fair pricing, and honest communication. They've never tried to upsell me on services I didn't need or take advantage of my situation. Most recently, I had them install new spark plugs and ignition coils based on a check engine light diagnostic from O'Reilly's. When that didn't resolve my vehicle's issues, Uncle Dave's could have easily kept throwing parts at the problem and charging me for each attempt. Instead, they took the time to investigate further and were completely honest with me - they determined the underlying issue was beyond their scope of expertise. Rather than leave me stranded, they recommended a shop better equipped to handle my specific problem and then towed my vehicle there at no charge. That level of customer service is virtually unheard of today. Uncle Dave's Auto Repair operates with old-school integrity in a world where that's increasingly rare. They care more about doing right by their customers than maximizing profit, and that's why I've trusted them with my vehicle time and time again. If you're looking for an honest, reliable, and customer-focused auto shop in the area, I cannot recommend Uncle Dave's highly enough. Their integrity speaks for itself.