United Auto Repair

Edmundo Armendariz

★★★★★

7 years ago

Been there a few times. If I can give more than 5 stars I would. They actually care about your vehicles and getting you back on the road. Very affordable and great customer service. Friendly and have a sense of humor . Very comfortable environment. A+ rating. This is now my go to shop when I have car issues. Thank you united auto repair team for all your help.

Joseph Loc Hoang

★★★★★

5 years ago

Great honest mechanics you can trust. Recently had my alternator replaced by a different mechanic about a week ago, my check engine light came on when I got my vehicle back. Decided that I needed to go to another mechanic. Was referred to United Auto Repair by family and friends. The mechanics here found and repaired the issue and made it a very pleasant experience and very thorough. They earned my business going forward.

Vang Xiong

★★★★★

4 years ago

I was referred to United Auto through a friend. So decided I to take my wife's 2007 Chevy Tahoe with 172k miles in to replace her oil pan gasket. They took care of it and I picked up our car the next day. Great customer service, very knowledgeable technicians, and quality work. It has been around two weeks and there's absolutely no drip on the driveway. Honest pricing and would highly recommend them for any work big or small. Make sure you call to make an appointment because they are busy. Right off El Dorado St. and easy to find. Just sucks there's very limited parking.

Ben Havenstacks

★☆☆☆☆

2 years ago

Fixed my vehicle, and on top of that overcharged me for four other things that another shop told me weren’t even close to being broken. They will fix what you need fixed but they will also Luer you back in with a so-called broken part which is 100% their fault I had it double checked by another mechanic and they told me that they were just trying to get as much money from me as possible I have known about three or four different employees, and they treat their employees horrible they use them and over work then with out proper pay and then kick them to the cub when they no longer need a hand. I’ve heard they pay their employees illegally by using them 40+ hours a week for $50” a week

Kelsey Johnson

★★★★★

2 years ago

I am so grateful to the folks at United! They replaced my brakes and got me in for an oil change on the same day I called for an appointment. I’m traveling across the country so confidence in my vehicle is everything! They allowed me to bring my dog in as we waited and had free beverages. Thank you thank you thank you for staying a little late on a Friday to ensure my safe travels!

Gigi

★★★★★

6 years ago

I feel secure taking my car to United Auto!. for the last 3 years I never have felt that I don't understand what is going on in fact someone always takes time to explain what is going on.

Jwk Johnston

★★★★★

2 years ago

Wow, who knew that an honest mechanic was still available in CA. So glad I contacted United Auto Repair. Had an electrical issue that was making it unsafe to drive. Walked in, no appointment and was only charged the diagnostic fee. The did the repair itself for free. Any other needs I have for any of my vehicles will be coming here for sure. I showed up at 10am and picked the car up before they closed.

M P

★★★★★

2 years ago

This place has been in business for many years and has built a well-deserved reputation. Bao and his experienced team were great when I took my car in. The estimate was spot on and the turn around time was quick. If you need quality work that you can depend on, this is the place to go.

Kimberly Quesada

★★★★★

2 years ago

We have (unfortunately) had to see United Auto Repair more times than I'd like over the last 5 years, between three separate cars that just keep giving us problem after problem. Bao has always been super kind, compassionate, and generous with us. They've fit us in when they were full and even given us free tows before. I trust their expertise and whenever I can at all help it, they are the mechanic I choose whenever I need help.

The Anxious Hooker

★☆☆☆☆

a year ago

HAS to be new owners. I been going here 10+ years and Bao doesn't seem to be there anymore coz he would double check the work got done and done right. I recently had a Dyno and had a fail on the evap system. They "fix" it and about 3 days later I go to clean the air filter, pop the hood and noticed a couple screws not put back in their place and a part of the engine had a bunch of play so I had to order new screws. Now the check engine light is back on and without telling a different shop about the work being done I'm throwing another code for the evap system again. I've since found a new mechanic. I was going to take it back to them and tell them what happened and have them fix it properly but honestly in my opinion why would you go back to somebody who obviously didn't do the work correctly the first time.

Andy S aus K

★★★★★

a year ago

Front desk man Frank is the life of the business. We brought a car in with multiple issues. The mechanics fixed the issues, Frank was on top of everything and kept me posted continuously. He graciously explained what was wrong with the car, and the price ended up being reasonable. I will definitely go back again.

Tricia Gomez

★★★★★

6 years ago

Hands down 10 stars!!! Bao, sirr, you saved our butts!! Mechanic heros here! So we drove to Stockton from utah, and that's when our fuel pump decided to go out on us. How terrifying being out of state, stranded and having to find an honest and affordable mechanic. Bao and Linh are the sweetest and took care of us!! Sooo blessed and they were the answer to our mechanical prayers! Our car was done the same day! Sooo relieved!

Lexy Irvine

★★★★★

9 months ago

I HIGHLY recommend coming here! Teddy the owner is such a sweet and honest man, extremely happy I went here. Needed something for my 2017 Chevy and my Audi SQ5 and he made sure to have both my cars done same day each time I came! Prices were honest, he doesn’t high ball you, and his work is efficient and genuine.

Adam Figueroa

★★★★★

a month ago

Great repair shop on my toyota. Not all shops are perfect, but this one can be close to it. I can only come to them for my issues now.

Michael Arciniega

★☆☆☆☆

7 months ago

I rarely leave reviews, but after my experience with United Auto Repair, I feel it’s important to warn others. I originally brought my vehicle in for AC repairs. I was told there would be a diagnostic fee, and then they would provide an estimate if any repairs were needed. They kept my vehicle for three days, identified a part they claimed needed replacement, and charged me a substantial amount. Within 48 hours of picking up my car, the AC failed again. I brought it back, assuming mistakes happen. This time, they claimed a different part was the issue, charged me even more money, and kept my car for another couple of days. Four or five days after picking it up, the AC stopped working yet again. On the third visit, they finally admitted their earlier repairs were wrong. They replaced yet another part, refunded me only for the incorrect part but not the labor I had already paid (which was absurd), and claimed the issue was now resolved. Fast forward to today—less than four years later, my AC has failed again. When I called to explain my history with them and the thousands I had spent on these repairs, I was told they are now “under new ownership.” Despite the fact that they still operate under the same company name and were able to pull up my old invoices, they refused to take any responsibility. Instead, they quoted me $200 just to look at the AC again—and that fee would not even go toward repairs. When I pushed back on how unfair this was, the employee actually hung up on me, saying: “Sorry, there’s nothing I can do for you. Have a good day,” and then ended the call. This has been an exhausting, expensive, and frustrating ordeal. I paid large sums of money, lost countless days without my vehicle, and ultimately have nothing to show for it because the AC is still broken. The lack of accountability—both then and now—is unacceptable. Do not trust this business with your car. They will take your money, fail to properly fix the issue, and leave you stranded with no support. If you value your time, money, and peace of mind, I strongly urge you to look elsewhere for auto repair.

Alven Corder

★☆☆☆☆

6 months ago

First let's start the day it's mon., 9/26. I'm 77 years old, ( photo shown is for security reasons. That day my car battery had completely drained., and I needed it for the next day for my appointment at the cardiologist.Its 87 degrees, I lug this to the nearest shop, owner was out but finally called in, the gir explained the situation, his reply , is he a customer, we only do that for customers. His shop is in the 400 n block and suggested I walk to Harding way Auto Zone "it's free" I told them I don't care about the cost I can't walk that far., sorry can't help you. In my 77 years on this earth I truly hope this never happens happens to anyone else. Please think twice about going here, then think again.What an I still can't believe it.

Margarita Guzman

★☆☆☆☆

3 months ago

I do not recommend United Auto at all. We were long time faithful customers and now will not be going back. I was quoted $165 for the diagnostic then charged over $200- without explanation. When I asked he said it took longer to figure it out the hvac (which they actually forgot to check at first). I went ahead and paid because I was going to have them do the work. When I got in I immediately noticed my gear shifter on the steering column was flopping around. I didn’t even move the vehicle & went back in. He had the mechanics look at it then said they don’t know why it’s like that & they didn’t work in that area. It wasn’t like that when I brought it in. He would not take accountability at all. In the end he said he could look at it for $400 but would only charge me $200 🙄 I was upset & ended up leaving. A few days later I was looking under the hood and found the cap to the brake fluid was missing. I luckily found it below the engine on a ledge. I didn’t bother to call him to tell them about it because I know he’ll just say they didn’t do it and weren’t working in that area. He tried to upsell every chance he got. He said the windshield washer reservoir needed to be replaced when it was actually the pump (which was a cheaper fix) and wanted to charge me an additional $13 to fill it. He also severely misdiagnosed my HVAC. And tried to upsell doing an unnecessary oil change because he was replacing the oil pressure sensor. I am so disappointed and no longer recommend them at all. I ended up going to another mechanic who found 2 of the 3 things he quoted weren’t even the problem. I had them fix the issues and luckily now have a new reliable mechanic.