Reviews
Elinor Goodwin
We are very happy to work with Usherwood sales (Bryan McLellan) and Service (Eric Murphy) ... they are always quick to answer questions, and Eric is great to deal with on-site on the rare occasion we need something tweaked on our machine.
★★★★★ a year ago
Marla Cain
I have fulfilled quite a few orders through the campus print shop and they have all been completed perfectly! The staff is incredibly friendly, helpful, and knowledgeable!
★★★★★ a year ago
Eben Miller
Rich St Onge, Mark Brower, and Usherwood Office Technology provide me with a great partnership. I appreciate their intention and assistance to help Miller Printing succeed. I would and do highly recommend them!
★★★★★ a year ago
Trish Mead
Very responsive and knowledgeable! Rich St. Onge has been servicing our machines at Kwik Print for well over a decade. On top of being knowledgeable and reliable, he is personable and builds lasting relationships with his customers. I would highly recommend Rich and his team at Usherwood.
★★★★★ a year ago
Sara Seamans
I purchased a Canon and Xerox for the Print Shop I manage in Saratoga Springs. From the first demo visit to purchase, installation and service post install; Usherwood has exceeded my expectation in every aspect. Much easier dealing with a local business and speedy service turnaround. Would highly recommend to anyone.
★★★★★ a year ago
Cheryl Vallee
Bryan McLellan is our representative from Usherwood and I could not be happier with the service we receive. Bryan checks in to ensure everything is working to suit our needs and to see if there is anything else he can assist with. He also keeps me updated if Usherwood has something new that would make my life easier. The one or two times I have reached out to him, he has responded immediately.
I highly recommend Usherwood and Bryan. The technology and service has been great.
★★★★★ a year ago
Julia Duff
From the start customer service has been a priority. Usherwood is attentive and helps solve problems efficiently. We recently moved and needed assistance with connecting our new device to our laptops for scanning, printing and fax purposes. An appointment was quickly scheduled with Eric Murphy who called John Osborn and had everything set up within the hour. It was better than I could have asked for - the support was comprehensive, considerate of our needs, and responsive to our situation. Our sales rep Bryan McLellan has also been a great contact for us and made our customer experience a very positive one. I definitely recommend Usherwood for quality and affordable services.
★★★★★ 2 years ago
Galen Gomes
It has been a pleasure working with Usherwood at The College of Saint Rose. Jen and the team have always been very responsive and accommodating which often comes into play with my office, but also in higher education itself. The work is always high quality and any concerns they address immediately. Great service!
★★★★★ 3 years ago
tigerhawktmg
Usherwood personnel have always been there for us. They have worked with us for several years now and if we had a project that needed a rush, regardless how big or silly it was, they would get it back to us in a timely manner. If mistakes have been made that are willing to correct them without complaint.
★★★★☆ 3 years ago
Dan
★★★★★ 3 years ago
Jennifer Perrault
★★★★★ 4 years ago
Kayla Charron
★★★★★ 7 years ago
Mark DiPasquale
VERY Slow service response. Think twice before buying.
★★☆☆☆ 12 years ago