VIP Tires & Service

Alex Morse

★★★★★

4 months ago

I had a tough time getting tires in from the vendors to get them delivered to VIP. It took about a week to finally get my studded tires on plus some other work I needed. Luckily, Emma the assistant manager did wonders for me and gave me a break on my services due to the delay in tires. I highly recommend Emma as a future Manager if not district manager whenever the company decides to pass the torch. If it wasn’t for her I don’t know if I would comeback and I live down the street from the shop. Thank you Emma and god bless you.

Eric Hanko

★★★★★

5 months ago

Izzy at VIP Tire & Auto in Williston, VT deserves serious recognition. I called around 11 a.m. about a flat tire, fully expecting to be told they were booked solid—and they were—but Izzy and the team still found a way to fit me in. Less than an hour later, he called to say the tire was ready. Izzy is the rare combination of deeply knowledgeable, kind, and unflappably professional. While I was there picking up my car, the phone never stopped ringing and customers kept walking in, yet he greeted everyone with a smile and genuine patience. He answered every call, delegated to his team efficiently, and calmly handled technical questions on the fly. You could see him juggling half a dozen tasks at once without missing a beat. He runs the front of the shop like a conductor leading a symphony—organized, composed, and focused on making sure every customer leaves feeling taken care of. When I left, he made sure to say, “Take care and be safe,” to every person who came through the door. That kind of care is rare these days. VIP Tire & Auto is lucky to have him.

billie crane

★★★★★

2 months ago

I had a great experience at VIP Tire, I had my tire plugged, they got me in right away. It was fast, efficient, friendly and had my car completed in a timely manner. I would highly recommend VIP Tire & Sales

JUAN VASQUEZ VELA

★★★★★

4 months ago

I had an amazing experience at this shop! The team was honest, fast, and very professional. They explained everything clearly and made sure my car was running perfectly before I left. It’s not easy to find a mechanic you can truly trust, but they definitely earned it. Highly recommended!

Whitney Remington

★★★★★

2 months ago

I just bought all new tires and inspection oil change alignment ALLL THE THINGS a couple months ago and then had one of the tires completed punctured to point of not being fixable yesterday at my work parking lot. Today I was charged for a brand new tire and installment as necessary, but shared my frustration of never being offered the hazard protection when I bought the tires and spending so much money in a short time. I believe it was Ken at the Williston, Vermont Location that very graciously helped me out with getting protection on my tires for 6 months at no cost. The cost of living is insane and this time of year is so expensive there is no relief ANYWHERE. This customer service gesture was very appreciated and shows the type of care from the business that would keep me coming back, because you just cant catch a break anywhere and this was very helpful. Thank you.

Stephen Moreau

★★★★☆

4 months ago

I had made an appointment to purchase snow tires and have them mounted on my SUV. The appointment was a week out. 2 days before the appointment we got hit with our first snow and ice storm. The day of my appointment there was a big rush on snow tires and store was very busy and backed up. My appointment was for 3pm, but my vehicle didnt get taken in until almost 5pm. The folks working the counter were very informative and apologenic. At the same time they were being inundated with calls for tires as well as customer traffic. They handled it well. I had to wait a while, but was bery impressed with their customer service. I hope the store realizes the good folks that they have working there!

Ian Kvam

★★★★★

4 months ago

Great Service and Flexibility! I installed tires with them in October and shortly after picked up a screw in the side wall. I arrived today, 11/24 and told my story and asked how far out they were booking. They said if I can leave it for the day they will get to it before the end of the day. Done by 330, saved my day. They were willing to help in the middle of the busy tire season! Thank you!

Jayk

★★★★★

3 months ago

A+ for winter tire changeovers. Go out of their way to provide great service. Went to that VT Tire place first which has odd pricing (almost double to mount a new tire vs bringing a used; tip to the wise - roll your new tire down the driveway so it becomes used; no diff in labor when mounting so why the funny pricing?). In any case, glad I stopped by VIP instead...just feels like a more honest place of business. Will return for future work.

Jaime Lyn Barney

★★★★★

3 months ago

During the most busiest time of the year, I called on Monday and they had me in on Wednesday to fix a tire that kept going flat. I have never been here so I was a little hesitant but I only waited for a little over an hour and they fixed it for me. Employees were very courteous even though they were crazy busy. Highly recommend and will definitely go back if needed for any of my tire needs!

Northern Cold

★★★★☆

2 months ago

Great bunch of staff and mechanics. I purchased 4 tires and had an appointment at 10AM. I didn't get out until 1PM. They just need to be firm about appointments as apposed to walk ins.

Gab

★★★★★

2 months ago

The guys were awesome, honest and fair. They worked on my car immediately after it was towed over while on vacation. Calling AAA is not my favorite vacation activity, but it happens and they were just great. Thank you very much.

Richard Walther

★★★★★

a month ago

A little off the beaten path location - low key atmosphere, which is exactly what I wanted. Took my car in for an inspection and finished in about 20 mins. Great service, and even gave me a heads up about some potential issues before they became major ones, without pressuring me to do the work now. Very high marks!

Wanderer

★★★★★

a year ago

Had a slow leak in my tire. I googled area tire repair places and VIP came up as a highly recommended location. I called and they got me in a few hours later. The business is clean and there's a waiting area with coffee and plenty of seating. The workers were polite and greeted me right away. They got me in rather good timing and I was done and out in under 25 min. Turns out I had a nail in the tire and they said it was no charge which was great on a Friday and in times of cash tightness. Def recommend these guys as they are punctual and helpful also getting it done in a timely matter.

Natalie Carr

★★★★☆

3 months ago

I made an appointment and they were timely getting the work done on my car. The customer service was excellent, they were friendly and seemed knowledgeable. There were some recommendations that I didn't opt for and there was no sales pressure. Bonus, one of the reasons I chose this service center, comfortable waiting area, included a counter to easily work on.my computer and good wifi. I didn't have coffee, but it was nice it was available. My brakes were expensive, but I suspect the cost was within normal of what it would be anywhere ( I don't really have much to compare to )

Laurie Deo

★★★★★

2 weeks ago

I had a flat tire when I left work on a Saturday with most businesses closed. Arrived there 5 minutes before closing and they took me in and got me back on the road. I was also due for a state inspection and they did that for me as well. Found there inspection rate to be much lower than most places in the area. Will definitely go back and use this place more often.

Benny Dova

★★★★★

a month ago

I have used VIP in Williston multiple times over the past 3+ years and the staff seemed to be very knowledgeable, professional, polite, on time, upfront, and did the work needed in a timely manner. I also like that not one part of thier staff tried to sell me crap that wasn't needed. They gave me a heads up as to what I would need to replace befor the next year for state inspection after my inspection was complete so i knew in advance. I always seem to get a good price when getting quotes done a head of time and they have not once gone over the prices they have quoted to me? Plain and simple the place is great and the only place i will take my vehicle's for the work I dont do at home.

hieu mon chu

★★★★★

2 months ago

Came in for a state inspection, but the rotors were failing. Rotors and pads replaced within a few hours. Saved about $300 vs dealer price. Parts quality was comparable. Location was busy and I was able to get serviced even without an appointment. ....a few months later, In for a significant air leak. Rim was found to be bent. Beadlock applied to slow leak. Partial success. No appointment, 8am, waited about one hour. No charge for the work!!!! Staff was very helpful and I am grateful for the service!!! SOUTH BURLINGTON PUBLIC WORKS: FIX THE POTHOLES ON WILLISTON RD AT KENNDY DR., WESTBOUND LANES!!!!!!@$$