About Business
Volkswagen South Coast Service and Parts brings expert Car Repair solutions to the local community in Santa Ana, CA, Irvine. From Car repair and maintenance service, Auto parts store, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Santa Ana, CA appreciate their attention to detail, leading to a consistent 4.9/5 rating from 431 reviewers. By focusing on the specific requirements of the Santa Ana, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Santa Ana, CA and beyond.
Google Reviews
Orrin Hoopes
★★★★★
6 months ago
I’ve had very positive experiences every time I’ve been there. Both Nick and Eric have been very helpful with getting the best deals and maintenance for my vehicle.
John
★★★★★
a month ago
Santos was great to work with. Kept me up to date and explained the work needed to be done.
A E
★★★★★
10 months ago
I've brought my car in a couple of times for maintenance, and each visit has been a great experience. Both Mitch and Nick took excellent care of everything and made sure the process was smooth and clear. Their supervisor was also very helpful and attentive. They genuinely care about their customers. I truly appreciate their professionalism and consistency — they’ve earned my trust. Thank you all for the great service!
Mini k
★★★★★
2 months ago
Exceptional customer service delivered by highly efficient, professional, and friendly staff, ensuring a consistently outstanding overall experience.
Gerald Corona
★★★★★
4 months ago
Great service experience The Saturday crew was amazing
Irina Vlasova
★
☆☆☆☆
a year ago
They returned my car with a scratch on the steering wheel. I didn’t notice this right away, but as soon as I noticed it, I called them and sent photos of the scratch on the steering wheel to the employee (Eric), but they told me that they would not cover the cost of repairing this scratch and I have to pay for this by myself. But I didn’t have this scratch when I brought my car to the service and they damaged it and now they don’t want to be responsible for this. I am very disappointed and highly do not recommend this service.
Glen Bozigian
★★★★★
a month ago
Pleased with the overall service. Good communication to keep me posted on status, the repair was done in a timely manner, and was competitively priced.
Katie Bogard
★★★★★
a month ago
Nick was great! Kind, explained everything and kept me updated. Happy with the services.
David Brighton
★★★★★
6 months ago
"I received exceptional customer service from Santos Nunez. He resolved my issue quickly, politely, and was very knowledgeable." I would highly recommend Santos and VW South Coast. "Thank you for helping, I really appreciate it."
Maribeth Daniel
★★★★★
5 months ago
Appointment is easy to book. I walked over to the café at BMW and my maintenance was completed. I returned to a clean car and an efficient checkout. My service advisor was terrific.
Marcelo Beraldo
★★★★★
6 months ago
Excellent service. The VW South Coast Service Team replaced my battery and steering wheel, handled the recall, and completed the maintenance quickly. Santos Nunes explained everything about the work on my car. Great teamwork. Thanks for the support.
Pete Lewis
★★★★★
4 months ago
Service provider Mitch was awesome. Very friendly knew exactly what my problem was and delivered on what he promised when we showed up with the car the next day I would definitely recommend Mitch and his crew to anyone and hopefully I don’t have to go there again laugh out loud, but if I do, they’ll be my first choice thank you
Stephanie Frazier
★★★★★
6 months ago
South Coast VW is my go to for my Beetle. I really like Santos who has helped me everything I go in. They keep my baby running.
Joan Garcia
★★★★★
4 months ago
I have always received the BEST customer service. My service advisor, Mitch is very professional and communicates very well. Our technician was professional and prompt. He sent us a video of his findings and explained it well.
Michelle Fone
★★★★★
2 months ago
I came in with a complaint that my brakes were making a loud squeaking sound. The service tech checked it over and there was nothing wrong with it. I had plenty of break pad left, and everything went great with my visit. There was no charge for this Service.
Thomas DiDia
★★★★★
a month ago
Thank you Eric and Team for the excellent communication and the great work done on our Atlas. I appreciated the video from the service technician walking us through the vehicle inspection. Great service department!
Mark Joppru
★★★★★
a month ago
Great experience. Thought I needed brakes. Got a free inspection and they said I was good for another year. Honest and fast. In and out in less than an hour.
JBC -3
★★★★★
2 months ago
Got me in and out quickly on a Saturday. The service included a multi-point inspection that was accompanied by a short video by the service technician who confirmed what he saw with the vehicle up in the air on the lift. That was unexpected, informative and appreciated. They also include a carwash which is also a nice touch. You expect to pay a bit more for service at your dealership but you are assured of informed service techs and information on any warranty or service bulletin issues. I was able to take advantage of an end of year service coupon so a reasonable price for the service provided.
Tim Connell
★★★★★
4 months ago
Mitchell Lucky is an amazing and knowledgeable service writer, very polite. He educated me on the car. We had my daughter‘s bug convertible serviced along with my wife’s Jetta upon inspecting the engine compartment, he discovered that we had a rodent eating all the insulation under the hood. Fortunately, he caught it before the rodent did any damage to our wiring and now I’ve got rodent traps all over my garage and I’m having the engine department cleaned out and going to treat it with a peppermint oil based repellent Thank you so much Mitchell for discovering that before. It cost us a lot of money. If you need service on your VW, I would highly recommend Mitchell Lucky.
Sabrina Johnson
★★★★★
a month ago
Very kind, professional, and timely. I spoke to Santos many times before dropping off my car before my surgery. They made drop off, paying on line, and the pick up by a family member, seamless. I will be bringing my car back here in the future. Great customer service. It was completed quicker than I had expected. Very happy with the service.
