Reviews
Robert Ragel
★★★★★ 3 months ago
Md. Iftekharul Islam Sakib
★☆☆☆☆ 3 months ago
Mindy Brockman
Thank you Walmart in Savoy Automotive for a fast and efficient oil change today! 🙌
★★★★★ 5 months ago
Ritu Jaswal
Unacceptable Service and Poor Communication at Walmart Tire Center
My recent experience with Walmart Tire Center was an absolute disaster, marked by poor communication and a complete lack of organization that caused me great inconvenience.
I placed an order for four tires and scheduled an installation. On the day of my appointment, I arrived at the center only to find out that my appointment had been canceled without any prior notification. To make matters worse, they couldn’t locate the two front tires I had ordered. Instead of resolving the issue, they instructed me to call the 1-800 number for a refund.
After spending 30 minutes on hold, the customer service representative informed me that they couldn’t assist me and that I should speak to the store manager instead. Returning to Walmart, I was then told they couldn’t issue a refund for tires that were not in the store.
Ultimately, I had to figure out the refund process myself. I managed to place a refund request online and called the store to ensure the two rear tires were marked as returned. Shockingly, they informed me that I needed to come to the store for a third time to process the refund.
This entire ordeal was a complete mess. The employees at this tire service center demonstrated a blatant lack of accountability, resourcefulness, and customer service skills. I would strongly advise against using Walmart Tire Center for any tire service needs.
★☆☆☆☆ 7 months ago
Doanld Raney
O stars for me,nobody ever answers the phone. The whole damn store. When you go in everyone is hiding nobody actually working,one or two registers open. When you do see the workers they are on there phones.
★☆☆☆☆ 8 months ago
Noble Sugai
Told me I could recycle tires and charged me for it but then when i went to put them back there they told me no and I had to waste time going to customer service to get a refund
★☆☆☆☆ 8 months ago
Terri McCarthy
Had an appointment for oil change and repair of 1 tire. They forgot about the tire so I had an additional wait. Had the High Mileage Oil Change and did NOT get the additional services posted. I had 3 streaks across my windshield, but nothing else.
★★★☆☆ 9 months ago
Ebrahim Abu aseel
★★☆☆☆ 11 months ago
Phillip Hogan
They seemed over scheduled and under staffed. The people working here are nice and understanding of you are nice and understanding to them. The work was done quickly and well for the price. The star is knocked off for the reasons that they are understaffed. This means you must have an appointment to get service for minor things.
★★★★☆ a year ago
Jack J. Hutchens
There was a time when the poor service was acceptable because Walmart was the cheapest option available, but now it costs $70 for a regular oil change (don’t trust their advertising)!!! Now for about the same price you can get actual service and the product. Walmart has lost a regular customer… not that they care.
★☆☆☆☆ a year ago
Jeremy Garrett
★★★☆☆ a year ago
Jeff Lauchner
Quick service if you make an appointment.
★★★★☆ a year ago
Brandi Pearson
★★★★☆ a year ago
Zb
★★★★★ a year ago