Walmart Auto Care Centers

Wisam Al-Rawi

★★★★★

a year ago

I got my tires ordered and installed here. Today, I came for tire rotation. Ronin is a fantastic manager at this Auto Center. He took care of everything for me. He was able to understand all the steps and he finished so fast. I'm impressed. I'm very happy and I would definitely give them five out of five stars. This is the best Walmart auto center in NorCal. They made me feel I'm a valuable customer and they may think so easy. I'm impressed.

VIVIANA AVILES

★★★★★

6 months ago

Service is astonishingly good. They have done far beyond what I needed. I am so grateful for having a place where I can trust my car. As a lady it is difficult to find places you can trust your car. Thanks again for your service

Nicole Wallace

★★★★★

11 months ago

This is the best place for maintenance. I got my oil changed today and was in and out in under 30 min. Mike helped me pick the right treatment for my high mileage car and when I came to pick it up he had an extremely reasonable quote ready for my poor tires that really need changing. He was so friendly and I appreciated it a lot. I will go back to get my new tires and for all future oil changes.

Athipat Suksan

★☆☆☆☆

9 months ago

I had a scheduled appointment for service at 8:00 AM. I made sure to arrive on time, expecting the service to begin promptly as is the purpose of an appointment system. However, the technician did not even begin working on my vehicle until approximately 9:00 AM – a full hour after my scheduled appointment time. This delay is completely unacceptable and a severe waste of my valuable time. The purpose of setting an appointment is to avoid such prolonged waits. I understand that unforeseen circumstances can sometimes arise, but a full hour delay before work even begins on a scheduled appointment indicates a systemic issue with your scheduling or staffing. It demonstrates a lack of respect for customers' time.

Caleb G

★☆☆☆☆

a year ago

Went in for wiper blades. Their sizing books were torn up and scattered throughout the isle. One book was missing the page I needed, the other book thankfully had it. Grabbed my blades, but wanted to do my due diligence and ask if an employee could confirm. The man that helped me wasn't polite, told another customer looking at the same book I checked he would "shove her out of the way" to look at the same information I had already looked at. Very embarrassing for everyone involved. Bought the blades and what do you know they don't fit. At least I learned not to trust this particular auto-center - the one in Klamath Falls is superior.

The Outdoors

★★☆☆☆

2 years ago

They changed my oil in a quick and professional manner, however I was missing a windshield wiper and I asked the technician to add that for me. (They do a whole add-on routine, I only asked for the missing wiper and air filters) Then I get the bill and I notice both wipers were replaced and no filters were replaced. This is upsetting and not dealt with correctly after I had called them. The technician was reprimanded, I didn't want that to happen(give him the benefit of doubt as an honest mistake) and they want me to drive all the way back to swap them back. The wiper was $12 not enough to go back for and not enough to lose a customer over. Walmart, do better!

Pamela Smith

★☆☆☆☆

2 years ago

A Walmart Auto Store from a different location forgot about my appointment and didn't have enough time to put two front tires on. They ended up sending me to this store promising they would get it done and a phone call would be made and not to worry. I arrived here at 5:58pm. There were two cars in front of mine, one came in for two tires and the other for an oil change. I waited in my car for about 10 minutes and when a worker did arrive I was told they wouldn't have time to put tires on once again. I explained what was told to me from the prior Walmart manager, he seemed irritated at me because I wasn't leaving and eventually he said he would ask his manager. He came back and said they could get it done and he had me sign the tablet and I handed him my keys. Around 8:00pm and I'm sitting in the waiting room just for an employee to come in and tell me that they can't put tires on and they're closing at 8. He said he was aware of the situation but, they had already stayed open later for the two cars before me and basically couldn't/wouldn't help me. That I could come back tomorrow. I left in tears. I had to leave my job early because of the appointment I had at the other Walmart Auto. My tires were really bad and it had rained already and I live 45 minutes away. As I was walking out another employee working the counter made a remark about making an appointment next time and they would get it done. Beyond my disbelief that I waited that entire time just to get told they couldn't do it after they promised they would. From the attitude from the very first employee that was taking my information and then the comment about making an appointment as I was already leaving in tears was ultimately frustrating and I'm still in disbelief of the entire ordeal let alone the customer service at both locations.

Matt Davis

★☆☆☆☆

a year ago

Make sure you designate your entire day for a 15min. Oil change. If you have been waiting for 2 hours and there "buddy" pulls up, they are going straight to the front of the line with no appointment.

Rachael Brick

★★★★☆

7 years ago

Very quick and efficient. Not the most friendly staff. They seem like they don't want to be there which does make me wonder if they really care about the work they are doing. But none the less this visit was productive as my neighbor needed a new battery and they had what we needed and we were out the door in 5 mins. So thanks for the speedy in and out, that doesn't happen to often at walmart!

Mikey A

★☆☆☆☆

a year ago

They dont honor online schedules or the tire installation. Don't waste your time here. The employees are all clueless.

Travis Dillard

★☆☆☆☆

6 years ago

Terrible. I was getting ready to head out of town for along trip. I took my car in early in the morning before it got busy for an oil change and tire rotation and they forgot to rotate the tires after quoting me the price for rotation. Once I picked it up they estimated 2-3 hours to rotate the tires at that point. They didn't seem to care at all that THEY forgot to rotate the tires and expected me to wait that long!

Rick Johnson

★★★★★

4 years ago

Drove up to the auto center oil lube. Had to wait about five minutes to get my truck keys handed into get my truck taken care of. But the auto center people are friendly and took care of my truck and me. I would come back and recommend them to family and friends.

Tasha Lynn Green

★★★★★

3 years ago

I was recently driving from CA to WA and I happened to get a flat. I managed to find this walmart and I waited there until they opened, I called to make sure I didn't need an appointment and ask if they might have the size tire my kia would need to Finnish my trip, I wasn't even halfway there before this misfortune got me. Anyhow I was back on the road by the afternoon and it honestly was a good price too, they even checked my battery, lights, skid plates, and all 4 tire pressure and lugnuts before heading out. These fine mechanic's are a+ in my book. Thank you for your hard work and kindness. That's still the best looking tire I have lol

Brian Wyatt

★★★★★

4 years ago

The guys in the Auto Service area were great. They really made me feel like they cared about me as a person which translated to me as caring for my Jeep equally. If I lived on Redding I would keep coming back.

D S

★★☆☆☆

15 years ago

while the cost is good, the customer service is awful. I dropped my car off around 11:45 am today, it is now 5pm and I have not gotten a call back. I decided to call them and I have been waiting on the phone for 20 minutes for someone to pick up. The system keeps repeating "your call is VERy important to us. please hold while your call is routed to the next available associate." never again.

Vu V.

★★★★☆

a year ago

Great value for a quality oil change and inspection. The wait was around 45 minutes and you’re welcome to do some shopping in the store while you wait.

Lana Warren

★★★★★

4 years ago

Friendly Quick Service, had my headlights restored for $25 in less than an hour and they look brand new! I will definitely be recommending it to everyone I know!