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About Business
Walmart Auto Care Centers is a highly-reputable Car Repair service provider based in Sioux City, IA. Walmart Auto Care Centers covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto care products store, Auto parts store. With over 79 reviews and an average rating of 2.8/5, Walmart Auto Care Centers is a trusted name in the industry. Their presence in Sioux City, IA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Melissa Combs
Had the worst experience here today. Sad because I've always came here for services and never had an issue. Ordered an oil change and two tires online. They called me an hour before my appointment and told me I had to buy my own oil filter elsewhere and bring it if I wanted an oil change done. Went and did that. I arrived and they told me the tires I ordered don't fit my vehicle.. why would online say they do when I paid for them. After my oil change, I had to wait until 11am for a manager to get answers on the tires. I arrived at 915am. They couldn't find said manager and I had to wait 20 min for that. I asked if I could just get tires today what's in store instead of getting a refund. I'm already here. They were able to do it with a $15 discount.. on a walmart card. After almost 5 hours waiting.. they tried to tell me I owed $240. I said the heck I do and you owe me money. Today was so unprofessional, communication sucks, don't know what they're doing, and just whole experience insane. Never will go back. Get it together!
AJB
Floyd location is terrible. They installed my skid plate incorrectly and it fell off as soon as I was about 1/2 mile out and it almost caused two accidents. My 6 year old was in the car and she was terrified. I took the car back to them immediately and they could only zip tie it back and would not install new bolts for it since they didn't know the size and not sure if they had them. Walmart who advertised over a billion items, crazy. The manager refused to take responsibility.
Cassie Sotelo
I bought and paid for my tires and installation online in full to be done on a Saturday. My tires were delivered on Thursday at 10 AM at 9 AM Saturday ( two hours before my appointment) I got an email stating my appointment was canceled because my tires had not been delivered. At 9:04am I called the store and let them know my tires are there and I’m already on my way because I live two hours away. The gentleman put the phone down. Not on hold but put it down and goes and tries to locate my tires he finds them in a corner, I can hear a girl associate state “I’m not moving. It’s not my problem”. The gentleman gets back on the phone and tells me that I cannot have my appointment Saturday at 11 AM because it is already taken after only being canceled for now six minutes, I tell him in already on my way and I can’t wait until 4pm, I ask for a couch at this point, The front end Coach gets on the phone and tells me to come at 11 AM And that the auto coach will contact me regarding the situation because I was also refunded my installation of $80 something dollars, but I have not gotten back and then I had to pay it again when I got there. The auto coach never contacted me and I gave him a full week to do so. Also, my TPMS sensors were never reset so my tire light is still on. I call him today to try and remedy the situation and he isn’t phased by what happened at all. He then asked me if I have the receipt so that he can refund some money. I do not, but it is available and he can look it up because I can look it up. He just didn’t want to. I feel like this is a very disorganized facility. The coach should not be in a coaching position, and people need to be retrained, especially after the auto coach told me that he was told about the situation and he still failed to reach out to me and remedy the situation. Poor management.
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