Wayne & Sons Automotive Repair, LLC

SWAMPTHANG

★★★★★

4 years ago

I bit off more than I could chew working on my trucks front suspension. I have had terrible experiences with every shop I have used around here...until now. They quoted me a price and stuck to it. That's huge. They got it done sooner than expected and Wayne saw that I needed a couple extra things to be safe on the road with the kids in the car and hooked it up, no extra charge. They make you feel comfortable, hell, they made me want to work there. I'll be back and I hope that if you're reading this, just know. Your search is over. Go with Wayne & Sons.

Charles Darnell

★★☆☆☆

Edited a year ago

If Money is No Object… It pains me to write this review but after a week of thinking about it I just have to say something. Last month my new (9,000+/- miles) engine from Wayne & Sons failed smog so I brought it back to them for help. They inspected it and told me I had a bad radiator cap and a hole in my muffler so I okayed those repairs and an oil change as I was going to get a new muffler anyway and had looked up muffler prices on Amazon ($44-$100). I was told that all the relevant valves that deal with emission gasses were ok. Van fails smog again and I am told now that The EGR valve, its controlling solenoid and throttle position sensor are bad and need to be replaced. This is done and the van passes smog with flying colors. I am expecting, maybe, a $1,000 bill. I almost fainted when the bill was $1,948.71! I looked up the prices on the emissions parts and found that they charged me roughly twice the retail price, which I suppose is standard practice and I have no idea how long it takes to replace those parts, so I really have no grounds to be upset with the smog repairs, but… The muffler was at least 2 times what I expected. A muffler should not cost $550. The $152.88 oil change was roughly 2 times what I was quoted at Valley Oil Change the next day. And then there was the final insult, $122.50 LABOR to replace the radiator cap!! Lessons learned: Don’t get your oil changed at Wayne & Son’s. Don’t let them take your vehicle to outside vendors. Look for a competent mechanic that doesn’t charge $122.50 to put in a new radiator cap. But, if money is no object, Wayne & Sons is a competent company whose employees are friendly, knowledgeable, and communicative. The shop is clean, organized, and a real lifesaver if the engine in your van blows up in Red Bluff and you don’t want to spend twice the $15,000 I spent at Wayne & Son’s almost 3 years ago for a new engine, transmission, and rebuilt air conditioning unit for a replacement vehicle.

Jeffrey Sutton

★★★★★

3 years ago

They rebuilt my 1969 cougar XR7 engine and transmission really happy how they took care of the process

Erika Wright

★★★★★

4 years ago

My well loved 23 year old mustang broke down half way between Eureka and Santa Rosa. On the advice of the AAA driver, I took it to Wayne & Sons. I’m sure they weren’t super excited about a random person leaving their car with them and going home (4 hours north), but they got me in and they were amazing and made a stressful situation much easier. Great communication, I definitely was not overcharged, and they even called my shop at home to find out about the car’s service history. I just got home and she drives like a dream! Thank you! I highly recommend this awesome shop of kind, honest, professional, Mustang lovers!

Pranesh Dhakal

★☆☆☆☆

a year ago

Used to be a long-time customer but was recently quoted an amount so ridiculous that I had to shop around. So, I did and got the work done for $390. Wayne & Sons quoted me $2300 for the same job. The quote was ONLY for the LABOR. All the parts were pre purchased by me prior to the installation. I thought they were honest mechanics, and they took advantage of me. My honest suggestion is to go somewhere else.

Matt Maux

★★★★★

4 years ago

Most professional, best truck shop I've ever been to. Broke down on the 101 and was in a pinch. These guys made time to fix my vehicle up quickly and fairly, very proper, with the most professional service I've ever had on my truck in 5 years! I wish I could stay and get more work done with them but I have to keep driving through... I trust them more than any shop I've been at so far. Special thanks to Brett, one of Wayne's sons who was running the operation when I was there 🙌💯👏🎖️

Brittney Schneemann

★★★★★

4 years ago

Very nice and professional staff! Transparent about costs and timing. A year ago they had to replace my engine and fought with my warranty to make sure I wasn't having to pay more than I should have to out of pocket. Then now had another issue and they got my car in right away. Very quick and felt so comfortable leaving my vehicle with them. I appreciate how friendly and knowledgeable to staff is! Will never use anyone else!

Erick Cohn

★★★★★

4 years ago

I was traveling through with a class C RV that I had rented and I needed to get an oil change due to the mileage hitting 5000. Jacob and Wayne got us into their busy schedule and was able to complete the service even though they are very busy. They wanted to help us out and did in a big way. Greatly appreciated as this made a small bump in our vacation instead of being a big problem. I highly recommend their shop and by the looks of all the nice vehicles coming in that they service and also how busy they are with awards of best shop in Santa Rosa, etc, I think they are well worth seeking out for service. Two thumbs up and thanks!

dan thibault

★★★★★

7 years ago

Excellent service. Very thorough honest and fair. Absolutely would recommend and will be returning here if I need repairs done in the future. These guys will take care of all your needs. Everyone there is very friendly and accommodating. The first time I met Wayne he gave me a ride home all the way across town and far out of his way when I was about to ride my bike. Another time arranged a ride for me when I was in a tough spot. You will not regret taking your car to this shop. Thank you so much Wayne and Son’s for fixing my jeep!!

The Truth Hurts

★☆☆☆☆

7 months ago

Came here to get a intoxalot device removed standard pricing is 100 to 150 they tried to charge $350 so I canceled and went to German motors. Who did it for 150 unbelievable these guys are crooks.

deborah Beck

★★★★★

a year ago

They are reliable and very affordable. We have 3 'senior' cars that they work have been working on for us and they are a fraction of what the dealer cost and the work is better. They take the time to explain what the needs are and don't pad at all. Highly recommend them. They are also very busy with a variety of older cars (out of warranty on) which is always a good sign at a car repair shop too.

Carla Markmann

★★★★★

2 years ago

Very very pleased with the service I received from Wayne and Sons Automotive. Beautiful shop, so organized and clean…you could eat off the floor! Everyone there was really nice. Felt like all on the very much up and up, which for a single woman getting car repaired, is not always the case. Cant say enough good things about this place and people who work there. The total came in below their original estimate. Wow. They did everything I asked. Contacted me to get authorization for a change. Tested the new brakes they installed before returning the car to me.👍🏼👍🏼👍🏼☺️☺️☺️

Tristen Dalie

★★★★★

4 years ago

I needed a major repair done on my 2006 Mustang involving the head; Wayne & Son's delivered above and beyond completing the job as well as fixing other things along the way. The work was completed to a high standard and on time, despite their shop being so busy, they were even able to send one of my body panels to the paint shop on the house! The service write Jacob was quick to inform me of job updates and upheld solid customer service throughout the entire ordeal. My ride has been hassle free for months+ since the work was done. Wayne and Son's is a shop you can trust with a big job.

3 Generations

★★★★★

Edited 2 months ago

Very friendly, fast and professional service. Looking forward to doing business in the future with this repair shop. Thank you all 🙏❣️Iris & Little One

Elizabeth Ramirez

★★★★★

6 months ago

I brought my 2017 Ram EcoDiesel to Wayne and Sons after calling several mechanics. From the first interaction, I had a good feeling about them. I spoke to a few people at the shop about what I thought was wrong with the truck, and I was fully prepared to spend around $1,500 to fix it. To my surprise, they called me back with a diagnosis and the cost was only a fraction of what I expected. They knew exactly what the issue was and didn’t try to upsell or exaggerate the problem—they were completely honest. Not only was the service fast and efficient, but the woman working in the office (I wish I remembered her name—I always remember faces, not names!) was incredibly kind and welcoming. The little things, like Gatorade ICEEs in the waiting area, showed they care about their customers' comfort too. As a single mom who recently went through a major financial hardship, their honesty and integrity meant the world to me. I was prepared to pay so much more, and they could have easily taken advantage of that—but they didn’t. That speaks volumes. I’ve already scheduled my next oil change with them and will be sending all my friends and family their way. Thank you, Wayne and Sons—you’ve earned a customer for life!

Chuck Day

★☆☆☆☆

a month ago

Took my 2014 Ram in because the steering felt loose. They told me it was the aggressive tires and charged me damn near $400. Ended up being the upper ball joints which cost me $600 from another shop. Truck drives great now. Thanks for sticking it to me guys!!

Javier Barahona

★★★★★

a month ago

Brought my truck over to Wayne & Sons last week and Lexie was extremely transparent and honest with me about the issues she found with my ECM failure! Usually I have to wait weeks or multiple days to hear back from shops but Lexie was awesome and treated my problem as if it were her own! Lexie and rest of crew earned my business for many years to come! I hope this helps anyone who is currently needing help with their vehicle, this is the place to trust! I can’t say it enough ask for Lexie!!