Wits Auto Repair & Towing

Lyndsay Rapoli

★☆☆☆☆

11 months ago

I have brought several of our vehicles here for various services over time. My initial experiences were positive, with no issues to report. However, during a more recent visit, I received a quote for repairs on my Nissan that was significantly higher than expected. I ultimately had the same work completed elsewhere for half the price. Following that experience, I returned for an oil change but was disappointed by the customer service I received. In particular, I found Jeanine’s attitude to be unwelcoming; she consistently answered phone calls with apparent annoyance, and her tone when interacting with customers in person was unnecessarily curt. On my most recent visit, her response to being addressed as “ma’am” was especially unprofessional, despite the term being used respectfully. Due to these concerns regarding both pricing and customer service, WE have decided not to return.

David Thomas

★★★★★

a month ago

Everyone was top notch! In & out! Would be a pleasure coming back for the same or another service….

Abel Moline

★★★★★

3 months ago

Brought our car in for an inspection, maintenance team was courteous and professional. We’ll definitely be back.

Dan on the gold

★★★★★

4 months ago

Been to WITS a few times always Happy about there service But found out The Shop Does First Class Work On Mercedes Save Me A Few Hundred Dollars On A Battery Replacement Thanks Mercedes wanted well over 600 There price 350 Thanks

Denise Cannizzo

★★★★★

4 months ago

They are great nice people working there. Happy. Always flexible with appointments. Thank you!

Blankman

★★★★★

a year ago

I would recommend Wits Auto body to anyone. They are very professional and courteous. The office girls are fantastic and very polite. I have been taken my cars to Wits for a while now. I do trust them with my cars. Because I am a blunt person, and maybe just cheap, but I fine their repair costs a little high compared to other shops. I understand they have overhead cost and all. Like I said, maybe I’m just a cheap person. Although, when you go to Wits, you can rest assume that your car is being fixed by professional mechanics who know what they are doing. Which is very hard to find a shop like this nowadays. In the past I have had issues with other shops that I had to return a day after getting my car back because of an issue with their work, but at Wits, you don’t need to worry. They do the work right the first time.

Rodwell Foo

★★★★★

a year ago

I had an excellent experience with Wits auto shop! My side mirror was broken, and I was really stressed about getting it fixed quickly. I called them, and they were incredibly responsive. They scheduled me in immediately and had my mirror replaced in no time. The service was fast and professional. The team was friendly and knowledgeable making the whole process seamlessly. I highly recommend Wits auto shop to anyone in need of auto repairs. They truly were above and beyond to get me back on the road.

Rafael Neris

★★★★★

a month ago

I have been a going to Wits for the past couple of years and have always received great services.

Jonah Ramirez

★★★★★

2 months ago

My 1987 fiero had a cracked it’s radiator on my way home and I was dead on the side of the road in a parking lot, when I had towed my only car and life line to their shop even when it was late they still gave me the time and taught me some thing about my car, hands down I would trust my car with them again in a heart beat if anything critical breaks on my car, if your reading this, you guys at wits auto repair are forever going to be the place I go to when I need help and something repaired, thank you so much!

Katy Tucker

★★★★★

7 months ago

I’ve come to Wits many times for various degrees of service. They do a great job, they are very clear with their pricing and are kind to work with. Most recently I came to get my NYS inspection. I was in and out in 30 minutes and they fixed a few little issues. Will definitely be back and I really recommend them!

scubasteve2318

★★★★★

Edited 7 months ago

Called on a Saturday afternoon because the brake line on my wife’s suburban had broken. Assured me that it was an easy fix. Towed the car on Sunday to them and they were able to work on it first thing on Monday morning and I had the car back by that afternoon. Amazing staff and reasonably priced. Would absolutely take my car there again.

Kevin Ryan

★★★★★

3 months ago

The team was very nice and respected my truck while doing an initial inspection. They thoroughly inspected the car and made some recommendations that I am making the dealership I bought from aware of. Very honest and friendly people.

Jesus Molina

★★★★★

4 months ago

Went in for the first time to get an oil change on my wife’s car and had a great experience. The staff at the counter were friendly and welcoming, and I was even offered coffee while I waited. My appointment was at 8 a.m. and I was out by 9 a.m. quick and efficient! I definitely recommend taking your car here for your next service.

Kevin Gardner

★★★★★

3 months ago

I was on a trip to the area and my check engine light came on and my car was shaking. I called wits on short notice that morning and they had my vehicle diagnosed and fixed by the end of the day. Everyone that works there is extremely personable and friendly. I walked away feeling like i got genuinely honest service. I made my trip home with peace of mind that the job was done right. Thank you Wits!!!

Nathan Hedges

★★★★★

4 months ago

Great spot to get repairs or maintenance. I am happy with the job done . I will say be sure to ask the price of repairs prior. My oil change was a good price as far as full synthetic $97 My NYS inspection normal price Now I had two tires I wanted mounted and balanced on the front of my truck 17 inch I’ve had this done in th past at other locations and it averaged $35 per tire. Here I paid $62.50 per tires for a total of $125.00 to mount and balanced 2 tires. They did a great job but seems a bit steep. I will go there again for service cause they are local and they have great service and they don’t try and upsell you on anything. So I gave 5 stars based on service , my fault for not inquiring on price prior

Jd D

★★★★★

2 months ago

Mike, is so helpful the best place to go for any Auto services. I highly recommend him. He is a really good man. Do you need in the office is the best mechanics are great they’re going there for years would not go anywhere else. Those guys are the greatest.

Stacy S

★★★★★

a month ago

I was traveling up I84 passing through NY state when I suddenly started experiencing car trouble. I got off the nearest exit and google led me to Wits. The woman at the front listened to my concerns and assured me they would get to the bottom of the problem. She understood that I was traveling on a long trip on one of the coldest days of the year and made sure that my car was looked at as soon as possible. Within 10 minutes, the car was being looked at. The issue was fixed and I was back on the road within less than an hour. The cost of the service was very reasonable and everyone I dealt with there was very kind. The waiting area was clean and warm. I was so glad to have found Wits! I sincerely wish they were local to me. I would love to be able to give them more business in the future.