Google Reviews
KJ JONES
★
☆☆☆☆
Edited 4 months ago
In response to your reply. I don't think it's unreasonable to expect you fix a problem for 2k, and not just clear codes. Even though I told you the autozone code, I paid you a separate 150 diagnostic fee that was not applied to the work done, and 2k later I still have the exact pro lem regardless of code. What exactly are you standing behind as good work
Mya Davis
★★★★★
7 months ago
I highly recommend this mechanic shop. They’re incredibly diligent and take the time to thoroughly diagnose the issue without rushing. Their prices are very reasonable, and they always get things done in a timely manner. What really stands out is how they treat you like family — making you feel welcome and valued no matter what. Trustworthy, skilled, and genuine service every time. I’m more appreciative of every worker in this shop than anything.
Kenzy Hall
★
☆☆☆☆
Edited 4 months ago
I brought my car in, they charged me $2100 to fix it. 2 weeks later I was having the EXACT same problem, so I brought it back. Although it was the same problem; they said it was a different code, and it would cost another $1500 to fix. Obviously, I didnt pay that, so now I have to go somewhere else to get my car fixed after being $2100 down. And have to go through the court system just for giving them business. So be careful
Daniel Rogers
★★★★★
10 months ago
I know this repair shop for 7 years; they are honest and hard working people. Fixed my Rx330 very good. Highly recommend them.
Mya Shannon
★★★★★
a year ago
I absolutely love this place. I mean, who really loves having to get their vehicle fixed? Nobody. But I have had nothing but great experiences here. It’s super hard finding someone to work on Volvo’s for a decent price. This places offers very reasonable prices for their labor and parts. The lady at the front desk is super friendly and considerate. They communicate well about issues regarding your car and prices up front. I will be recommending them to anyone looking for a mechanic.
Ashton Wells
★★★★★
3 months ago
They do good work here; the receptionist is friendly and has a nice smile. I recommend! 👍🏾
Mike P
★★★★★
a year ago
If you're looking for a reliable, quick, and friendly place for your state inspection, A & M Japanese Repair is the way to go. I had a fantastic experience there woth Tony. From the moment I walked in, the staff was welcoming and informative, explaining everything clearly and answering all my questions. The entire process was surprisingly fast – I was in and out without any hassle. It's rare to find such great service combined with speed, and A & M Japanese Repair truly stands out in this regard. I highly recommend them for anyone needing car repairs or inspections. Great place, great service!
eunice ab
★★★★★
a year ago
Mr. Tony and his team have been servicing my family’s cars for years. Unlike other mechanic shops, this place is reasonably priced, and they always do a good job (and even in cases where it may not be what you expected, they are always willing to correct it) Furthermore, Mr. Tony is a very honest person with a good attitude and has accommodated my very busy work schedule by staying past his own work hours to ensure that I am able to pick up my vehicle when he doesn’t even have to. In addition, his daughter who works at the desk is friendly and always makes sure to call/text with updates about my car. I always recommend my friends to come to this place and will continue to do so.
Jimmy Phan
★★★★★
5 months ago
Very friendly honest respectful and responsible! Won’t take my car anywhere else!
Sammy Brown
★
☆☆☆☆
a year ago
Warning! Read the reviews before going to a repair shop. I took my daughter's vehicle to A&M Japanese Auto Repair on Webb Lynn Rd. They kept the vehicle for 3 weeks total only to put a used damaged CV Axles in her vehicle. After 4 days without any phone calls or anything to tell me what was going on, I had to go up there and inquire about what was the issue. They told me that they were waiting on parts (not their fault) so I waited patiently only received the vehicle back and there is noise that wasn't there before. I asked him if maybe the used Axle was bad and he went to blessing me out saying he's the mechanic I don't know xxxx and that it's the wheel bearing. So I politely asked ok if I authorize you to change something that I don't think is the problem and it is the Axle do I still have to pay for your mistake? Long story short that only enraged him and I asked that we discontinue the conversation until the next day so he could cool down. Mind you I'm 6'2 bench 400lbs and this little man is blessing me. He's lucky I took the high road because talking to anyone like that is uncalled for. I decided that instead of giving this man any more of my business (He's worked on 2 other vehicles of mines before) I would alert others so they wouldn't have to go through this. No respectable business man would act in that manner. I didn't read his reviews until after my issue and noticed I'm not the only person he has done that to. Be warned STAY AWAY from A&M Japanese Auto Repair! The picture below is me the guy that got blessed out by a 5 ft little man. Smh
Meredith Walker
★★★★★
2 years ago
We had a great experience here when my alternator died. They got my car in quickly, diagnosed the problem, communicated the problem and estimate clearly, and got me up and running. Auto repair shops are definitely not a place you want to frequent, but it's great to know we found an excellent and honest repair shop when the need does arise.
Larro Dinero
★
☆☆☆☆
2 years ago
Call this place to get some information on car repair... Talk to one person who was unsure whether they did head gasket replacement or not. I asked to speak with someone a little more knowledgeable. Spoke with the mechanic who shouted "bring the car in" and hung up on me!!! Why would I consider spending thousands of dollars at an establishment when they can't even have a three minute conversation??? Extremely rude customer service. Be careful with these guys
HP C
★★★★★
2 years ago
Just had my Lexus’ transmission (over 200k miles, and never changed fluid and started slipping - my bad and learned my lesson, too) replaced at Tony’s shop. Both my wife and I love how smooth the ride has become, well, back to how it used to perform as I remembered. Tony and his team have a streamlined process, and they also owned up to their words locating a qualified after-market suitable transmission, and did the work in a timely manner. Tony, Quyen, David, Mike, and James are all great folks! I highly recommend this place - check them out when you need car maintenances or have repair issues.
Jane J
★★★★★
5 years ago
They are the best! I would definitely go to them if I have any problem in the future. I went to their shop to fix the problem with my windshield wash spray. The young guy (sorry, I didn't get his name) checked for me immediately and fixed it without charging anything. Highly recommended!
Rahl F
★★★★★
11 months ago
Awesome dude with an even more awesome car works here. Fast on my emissions check. Would recommend every time.
Marek Tomczyk
★★★★★
4 years ago
Definitely the most honest, knowledgeable technicians I came across. After spending hours at another place and finding out that the repair would cost me $3,200, I’ve taken my car to my “new place “ from now on. After couple of hours car has been fixed for $120!!! Thank you guys so much🙏 I will bring my vehicles and send my friends to you for sure Marek
Mary McIntyre
★★★★★
5 years ago
Great place to get your car repairs. Super friendly and very affordable. Didn't try to gouge me like other repair shops do to me. Highly recommend. It's off the beaten path and parking is a challenge due to how busy they are. I'd give a 10 if I had the option. Thank you so much. You guys are great!
Donald Benjamin
★★★★★
3 years ago
This place is the best place around hands down especially if u have a older Honda.before I found them other shady shops were telling me I needed a whole engine cause my car engine was knocking tried to charge me 10 grand for a engine and labor work for a 2000 honda accord. I found Japanese auto they look at my car and found the problem it was the timing belt the whole time now my car is perfect for work and home and local errands. So if u want HONEST mechanic with reasonable prices this is your place I wouldn't take my vehicle anywhere esle
lindy bower
★★★★★
3 years ago
Tony and his team are bar none the BEST in the business. He is HONEST and provides the best service for any vehicle. I didn't even know that there were mechanics that Don't rob you ... but Tony and his team proved me COMPLETELY INCORRECT!!! TRULY THE BEST OF THE BEST!!!
Briggette Davis
★
☆☆☆☆
a year ago
I took my car in for a minor problem fuel injection R&R, A week later my check engine light was on now I have a major problem. Please stay away Run as fast as you can.
