A1 Towing & Auto Repair

sandeep reddy

★★★★★

a year ago

"I had the pleasure of using AAA Car Towing Service recently, and I was thoroughly impressed! The service was prompt, professional, and courteous. The driver Hector arrived within 30 minutes of my call, and expertly towed my vehicle to the repair shop. The communication was seamless, and the driver kept me informed throughout the process. What truly stood out was Hector exceptional customer service. He was friendly, empathetic, and went above and beyond to ensure my safety and satisfaction.

MinorKeysComics

★★★★★

Edited a year ago

I had Hector once and he was sexy but now that I had Roy twice there is no going back. A-1 is the bests hands down

kenneth hammocksr

★★★★★

2 months ago

Man Hector was great. He really knows his job. I would recommend him to everyone that needs a tow and great skills

Jim Ayers

★★★★★

a month ago

Hector responded to our towing service call far more quickly than any such provider we'd ever seen, and he's a tremendously nice gentleman to do business with.

Tiffany Adams

★★★★★

a year ago

James was super helpful and helped me get back on the road to get to my child in time. I really appreciated the quick arrival and helpful advice about my car. So grateful for his help today. I recommend him for your service.

Betty Runge

★★★★★

5 months ago

They were prompt and I decided to have the vehicle fixed in their facility and I'm glad I did. The cost was much less expensive then what I have been paying at other places and the the truck is running great. I will go there again to have work done.

Scott McQueen

★★★★★

a year ago

My bike’s charging system went out and I needed a Tow. AAA sent A-1 with Hector on his flatbed and frankly he was great to work with. I don’t ever have good experiences with tow companies but Hector listened on how I wanted the bike secured and thanked me for teaching him something he wasn’t aware of. He was careful and he took his time and I can’t ask for more than that. Thanks Hector!

Mark Sawyer

★★★★★

3 months ago

Don't break down often but when I did these guys made the towing part a joy. Driver was great and just a good guy, kinda pissed I can't remember his name...maybe Skip? Influenced me enough that whenever anybody needs a tow in my family we'll always use A-1. From dispatch to the driver they get 5 ⭐

Royce Snyman

★★★★★

5 months ago

Hector was was tow driver today. He did a great, professional, and safe job. I rode with him from tow spot to the dealer where we dropped my truck and Hector is not only very professional but a genuinely great guy. Thank you, Hector and A-1.

Josh Hayes

★★★★★

a year ago

A-1 towing is the best Towing company in Chattanooga and the tri-state area hands down. They are the most professional and fair company around. They go above and beyond for each and ever customer. If you need a vehicle towed give them a call anytime day or night. Because the best never rest.

Ronald Russamano

★★★★★

4 months ago

Hector did a wonderful job. He was the man. He was there in less than 40 minutes after my call. He got me hooked up and brought to the shop all under an hour. I appreciate everything he did for me. I wish more tow truck drivers were like this, dude

x T

★★★★★

2 months ago

Hector was a fantastic representative of this company. He showed up quickly was very professional and personable at the same time. I was very pleased with how quickly I was towed and taken care

Deborah May Dunn

★★★★★

5 months ago

So happy that A1 Towing and repair has partnered with AAA. This is not the first time I've used A1 Towing and repair on Calhoun Ave and they are my go-to tower and repair shop. The staff is exceedingly friendly, and their drivers even more so. Today Hector came to tow the motorcycle, however, I forgot to mention to A1, when I spoke to them, that my driveway could not handle anything longer than 14 feet, and Hector's truck was longer. He stopped at the bottom of the drive to call me, so glad he did not try to go up. (our driveway was ruined by a Home Depot contractor when they took it upon themselves to try an 18 wheeler - disaster happened). Hector assured me I had nothing to worry about, and he parked his truck on the side by my mailbox and walked up the drive! It's not fun, to walk my driveway, but he always had a smile. He was able to start the motorcycle after a bit, and his confidence in his ability was shining. The motorcycle is now on its way to an authorized dealership for repairs and I know it is secure on the truck bed. I cannot tell you what a relief it was to have him take his job seriously, and with care for our property. Hector's kindness and respect was apparent, as all the drivers are, as well as the staff have shown me. Thank you, A1 Towing, for your assistance, as always, and AAA for having the sense to partner with you.

Lindsey Mayo

★★★★★

a month ago

My 2011 Kia Optima’s key wouldn’t come out of the ignition. I called 3 towing company’s and A1 was by far the lowest price. It took Kevin 10minutes to show up and 45min total to get me and my car home. Kevin was awesome, professional, and extremely friendly. He even tried to help me get my key out of the ignition. I’ve had this car towed 3 times. All 3 times A1 was the cheapest and most professional tow truck available in the Chattanooga, N. Georgia area. Thanks a ton Kevin and A1 Towing!

Kinzie Hale

★★★★★

a month ago

Would highly recommend using this company for towing of any sort! I needed my boyfriends car towed back to another location due to our apartment complex only allowing one car per resident on the lease and the car battery was dead so we were unable to move it ourselves, I waited for over a hour and more for another tow company to tow it back to the new location and I gave up on them and asked this company how much they charged for a tow, $125! Even better price than the other tow company, they estimated me $175! They had Hector tow my boyfriend’s car and he was wonderful! Made sure there was no damage to the car and was just overall wonderful, Hector along with this company made all this so effortless! Thank you!

Barbara Garrett

★★★★★

a month ago

Needed a tow after our truck broke down in traffic. Hector was able to get to me in a timely fashion, explained the next steps, took great care of my truck, and delivered both me and the truck home safely. Very personable and professional with a beautiful, clean truck. Many thanks for outstanding service.

Melissa Foster

★★★★★

2 months ago

First and foremost, the tow truck operator, Hector, was great! On my way to work, the rear passenger axle broke and the whole tire came off. I was fine but a little bewildered by the whole situation. AAA was able to get a tow truck on the way quickly. I was back on schedule in less than 2 hours from the time I submitted my request to the time I arrived at work. Shortly after I submitted my request on the AAA app, Hector called to let me know he was on the way. He was very sympathetic to my having need of his service. When he arrived, he was in good spirits, helpful, and very personable. I rode with him to my house to drop off the disabled vehicle and he talked about his family and how much he loves his job. He did a beautiful job of keeping me from being stressed about the situation. When he dropped my truck off at my home, he made sure that it was placed with care and secure. After a startling, rotten start early on a cold Monday morning, Hector came along and really made things better by efficiently getting my disabled vehicle home and having a great attitude the whole way! This was a really excellent customer experience. I will definitely keep renewing my AAA membership and will recommend A1 Towing (especially Hector!) without hesitation.