AAMCO Transmissions & Total Car Care

Jaikreale Capone

★★★★★

3 months ago

I was amazed at how the ladies in the front made my wife feel comfortable. Being this is her first Porsche, and she's really involved in anything concerning it. But the staff and team there put her at ease, there for making it easy for me. Thank you ladies and guys, and as some as my service date comes up, I'll be coming to you all also. Once again Thank the team at Aamco, for all they have done.

Ed Mastej

★★★★★

5 months ago

Great experience (as far as a failed transmission goes halfway through a 12 hour trip from Florida to North Carolina). Two weeks ago we limped into the AAMCO parking lot in Macon at 12:30 right in the middle of lunch. The problem was diagnosed about an hour later. Need a new transmission. Fortunately they had my transmission on the shelf. It was installed, reprogramed and they had us on the road by 11:30 AM the following day (LESS THAN 24 HRS). Nothing a sketchy cab ride across town and a night in a hotel couldn't fix. Hope I never have to stop at AAMCO in Macon unexpectedly again. But if so I'm sure they would take good care of me. Came with a 3 yr/ unlimited miles warranty and the price was right in line with national averages and KBB suggested cost. These guys were awesome!

PAULETTE JOHNSON

★★★★★

4 months ago

We took our daughter's car in for repair. They performed a complete diagnostics and found out needs new motor. They also did research for us found out the car's engine has a manufacturer recall and referred us to a good dealership. The front office staff was so kind and helpful. They even waved our diagnostic charge. When we need any other services we will go back to Aamco on Pine Street in Macon, GA. THANK YOU FOR ALL YOUR HELP.

9th Gutta

★★★★★

2 months ago

I came in to have some work done on my transmission. The people there were helpful, friendly and knowledgeable. They did everything they could to get my situation handled. I’d recommend them to anyone in the area. They’re a 10 out of 10

Tracy Wilson-Pyant

★☆☆☆☆

4 months ago

THEY GAVE ME AN INCORRECT DIAGNOSTIC REPORT In November 2024 my daughter took her vehicle to them because her check engine light was on. They told us and reported to CarFax that the transmission was at the end of its life and quoted us $8000 plus to replace it. We were advised not to drive it locally because it could give out "any day at anytime". We declined to get it replaced and interestingly, the check engine light went off the same day we got it back from them. Well 11 months and 14,000 miles later the vehicle is still going strong. The reason I am writing this review is because of this erroneous report, it voided my extended warranty. Because of Aamco, when the transmission does give out I no longer have any coverage all because Aamco was trying to use a scare tactic to get me to replace the transmission unnecessarily. To make matters worse, they filed this incorrect report on Carfax this it cost me to lose my coverage for future repairs. DO NOT GO TO THIS PLACE!

Shelton Toomer

★☆☆☆☆

6 months ago

Terrible experience and service! I brought my jaguar to get a diagnosis on 9/11/25. I drop my car off and I was told it was first come first serve and there was Only one car in front of me. I did not get a call back on the Status of my car so I call them on 9/16/25 about 2:00 pm and was told they were doing the diagnostic as we speak. Didn’t get a call back. I call them back on 9/19/25 that Friday 10 min before they close and was told that they are just getting the estimates and they would call me back on Monday the 22th. Still no call. So I went to the shop on Monday afternoon bout 3:30 - 4:00 pm. I noticed my car wasn’t even in the bay (shop garage) so I ask the lady at front where was my car? She looked and was like ohh it must be in our other garage. So you mean to tell me that my car is not even being worked on, no one has called me to tell me anything, And my car is just sitting in a whole other garage! She pulls my order form from under a stack of other car orders that are in front of mines. How is Other cars getting seen before mines?? I only had one car in front of me! This lady had every excuse in the book! It goes from me needing a part that would 50/50 fix the problem with my transmission to ummm well u know these parts are going to take forever to get here.. to yea now I need to buy a new transmission and if I do it’s going to be about $25,000!?! Wat?!? I have never heard of such in my life! This place has terrible customer service and No communication! My car was there almost 3 Weeks for nothing!! Hands down the worst car repair shop I’ve ever been too! Highly Not recommended!!!

Tee Cope

★☆☆☆☆

Edited 2 months ago

It started off well they actually sent a tow truck to get my car on a Wednesday Morning and charged the tow bill to the ticket 👍it went downhill from there I had to call several times just to find out what was wrong with the final Friday Evening they claimed it needed a transmission told me they would get a quote together,I never heard back so I called again the young lady gave me $7200 quote for a 2015 Honda fit 🫣I was like the car isn't even worth 7k so I asked if I could get my own transmission could I get a quote for that she called back and quoted me 3k🙃🙃this place is absolutely insanely over charging people and that 7k quote WASN'T even for a new transmission I found a used one on eBay for $1300 with a years warranty and found another shop to install it for $1500 so I called to see what I owe including the tow for a $120 the young lady told me $300😱😱I was like for what she explained it was a dio fee and the tow and if I was using a card there was an additional fee,ok .... the total bill was $351 absolutely insane but I pd it cause I knew I couldn't get my key back so they basically charged me $230 to tell me my car needed a transmission at this point I'm frustrated 🥴 so I asked if they could leave my car outside so I could get it towed to where it was going the young lady said sure no problem as they would be closed by time I got there,I rushed to get there just to pull up and my freaking car wasn't outside 🙃🙃🙃now I'm really frustrated .......the communication is not good at this place and their prices are absolutely ridiculous 🙃 PLEASE CHECK AROUND BEFORE MAKING A DECISION TO HAVE THIS PLACE FIX YOUR TRANSMISSION.....you will save a lot of time and money they will also tell you automatically that your vehicle needs a transmission when it's also other things that will cause your vehicle not to move they gave me a quote less than an hour times so there's no way they could've inspected my car that quickly yet had it 2 days every time I called it hadn't been looked but finally I called the third day and supposedly it was checked out that quickly 🤷 don't get robbed from this place I do understand replacing a transmission takes hours of labor but not to the tune of $3k the dealerships doesn't even charge those types of charges for their hourly rates Update:I received a phone call on 1/19/2025 from the who he claimed to be owner of this establishment asking me to take down my review and I REFUSED because I stand behind everything I said originally 🤷he claimed my car was outside the whole time and it absolutely wasn't I told him I didn't see outside if overlooked it I will apologize for that ....I never compared your establishment to anyone else but I personally called the Honda dealership myself which is how I know what their shop labor charges are and I also priced a new CVT transmission with them and it absolutely was less and the charge for credit card or debit card use is overpriced and my card didn't charge the fee your office person gave me the amount before the charge was even made and I questioned her why it was so expensive and she told me it was for using a card ,you also gave me other options when you called which wasn't given to me prior and goes back to me stating that the communication at your establishment isn't top tier you also threatened to go to Google please do so I can tell them exactly what I've already said .....I never lied about anything price gouging is absolutely WRONG 😕 I just feel sorry for the people that have already been overcharged and hopefully my review will allow others to challenge your cost before moving forward with doing business with you and your establishment I've picked up my vehicle and it's getting repaired for less and actually NOT BY A SHADE TREE MECHANIC as you said but by a shop who DOESN'T PRICE GOUGE and charge people for the work they do honestly ....I get businesses are in the business to make money but highway robbery isn't a good look

Bentley Hudgins

★★★★★

a month ago

I needed help checking in on my oil pan and they were so kind! I would 100% be using these folks on the regular if I still lived in Macon.

Erica H

★★★★★

5 months ago

Great Customer service. They really worked with my warranty company to get repairs done. It wasn't easy so I appreciate their dillegence! Definitely recommend

Mark hicks

★★★★★

5 months ago

Unfortunately my friends transmission went out in Macon Georgia and we looked up Amoco Transmissions and they were the best they gave us good service great price and had us out the door very nice people I would recommend them to anybody

Cicely Forest

★★★★★

6 months ago

This company performed a excellent job on my 09 Wrangler I highly recommend them they were more than patient with me they work with several different companies to assist you if you can't get the services that you need they will definitely take a great look at your vehicle and get you back on the road.

Virgina Jackson

★★★★★

3 weeks ago

I really appreciate aamco and i will be sending my friend to them thank you so very much.

Moises Romero

★★★★★

3 months ago

the people here at aamco were able to find my issue and even able to have a Spanish speaker to help explain. i couldn't recommend the more, thank you aamco

JD Stephenson

★★★★★

a year ago

The AAMCO and its employees are the absolute best. I have had to take my car in twice in the last 5 months (for very different reasons ) and both times they were prompt, respectful, and completely fair. The employees and technicians are obviously well-trained and can answer any questions or do whatever you're going to need them to. I would 10/10 recommend AMMCO, they are the kindest, most honest, and most diligent auto shop that I have worked with. This last time I brought my car in, they couldn't duplicate the problem that I was experiencing, but they worked on it throughout an entire week, going above and beyond to make sure that my car was safe to drive. Then, they told me they did the entire work on courtesy because they couldn't find anything wrong with it. That was so generous. These guys are the best auto shop in Macon, and possibly, the world.

Canteze Murphy

★☆☆☆☆

9 months ago

They slick trash. I took my bmw to them last year for a diagnosis after I bought the car. It kinda had a weird drag to it as I drove. I told them about it. They told me that my transmission pan was bad and needed to be replaced and that’s all. After getting my car back it kinda felt the same so I didn’t think nothing of it. I was thinking maybe bmws just trash cars I don’t know. It’s my first one. But long story short it was my torque converter the whole time. I believe I was charge at least $900 to $1100 for that. Never again!!!!!!!!

Backup1

★★★★★

5 months ago

Jenifer was very friendly and she was explaining everything to me twice before doing it so that nothing I should be charged afterwards keeping me alert with surprise bills Thanks for helping me out to find a solution

william strickland

★☆☆☆☆

11 months ago

AAMCO had my car for close to two months. I always had to call for an update. Even after I asked them to call to let me know any type of status with the repairs. After their repeated attempts to fix my car I had to eventually take it to a dealership to be repaired, which took only one week. The fix was a new part, the same part AAMCO replaced with a used part. I ended up coming out of pocket for $2k for my car not being repaired. Also, if you leave a bad review, they will make all the excuses and stalk your social media in order to threaten you into removing your bad review instead of just apologizing for any inconveniences.