AARON AUTO GLASS ROCKFORD

Dave Giammarino

★★★★★

6 months ago

My girlfriend got her windshield done here. When I called today asking about about windshield, I sent her images and she called back quickly clarifying what was what. Did a good job and price was very reasonable.

Mary

★★★★★

6 years ago

Aaron Glass in Rockford is a very professional and punctual place. We contacted Aaron Glass yesterday after many calls to at least 10 different Glass companies, and not only did they have the best price but also Jessica was very helpful she called us back within the 15 minute time frame with the qoute prepared. The customer service was excellent And while we waited to get our glass installed Jessica wiped down then tire waiting Room the Clorox wipes so she was taking great precaution or herself and the customer. Thank you very much Jessica for your help you were very professional and you're customer service was excellent.

DANE UTECH

★★★★★

6 months ago

Really satisfying and streamline experience to replace the windshield on our 2017 VW Golf. Laly was super easy to communicate with and very prompt. They ordered in our windshield and scheduled same day. Super quick service and considerably less $$$ than others. Choose them, you’ll be glad you did!

Molly Johnson

★★★★★

3 years ago

Recently had my windows tinted on my new Jeep and loved the service they provided! Got it done in less than 2 hours and when I saw a little issue, they offered to fix it asap. This is my third car I’ve had tinted here and IF I get a new car (driving my dream car now), I’ll be coming back for tints! Front office woman is incredibly friendly and super accommodating to your wants and needs! 10/10 recommend. Love supporting locally owned business that support RPD!

Carmen Martinez

★☆☆☆☆

4 months ago

Window web was visible and they did a poor job the gentleman that was working on the vehicle seemed frustrated when I mentioned and complained will never come back here even if it was a emergency!! I haven't been here in quite awhile a couple years to be excat but the new gentleman they have working there seemed aggressively rude

Marcos Saucedo

★★★★★

9 months ago

Had my windshield replaced a couple weeks ago and couldn’t be happier. Called to simply get a quote and Laly was very helpful! Even offered to have me come in right away to get it done. No appointment needed. I was in and out within an hour, quality or work was very good and the price was very reasonable. No issues so far. Would definitely recommend this place! 10/10

Delicia Harris

★★★★★

3 years ago

Five star customer service!!! From the initial phone quote to drop off to pick up, I even got a text half way through the repair with updates!Cindell was amazing! The tech completed my rear windshield in about an hour! I left with a huge smile! For friendly, fast affordable service choose Aaron Auto Glass!

Fredrecka Vann

★★★★★

3 years ago

I got my front windows done with tints and they did amazing job!!! And the secretary CINDELL and great customer service & she was very helpful. I wish it was more people like her in this field.

Stu Bailey

★★★★★

3 months ago

Laly took care of all my issues, including replacing my windshield and out the door an hour after my call! Best price around too!!

Ricardo Torres

★★★★★

a year ago

Amazing job, beats the prices of competitors and it didn’t take long at all! I would definitely recommend this place to anyone!

T Wil

★☆☆☆☆

7 months ago

I had my windshield replaced by Aaron’s Auto Glass, and unfortunately, it was a disappointing experience. When I got my vehicle back, I noticed the cowl trim piece (the plastic trim at the bottom of the windshield) was damaged. It was in perfect condition before the replacement, but they refused to take responsibility, claiming they’re “not liable for trim pieces.” This is unacceptable — if the part was fine before the service and damaged afterward, that clearly points to negligence. If your trim gets broken during a windshield job, that is the installer’s responsibility. Refusing to fix it shows a lack of accountability and poor customer service. I wouldn’t recommend them to anyone who expects their vehicle to be returned in the same or better condition. Very disappointed.

Abimael Medina

★★★☆☆

a year ago

Friendly staff. I went there for a windshield replacement and got my windows tinted while I was at it. Windshield has been great, but the tint is barely a year old and it’s starting to bubble. I reached out and I’m out of luck, I’ll have to have the window redone at my expense. I have tinted every vehicle I’ve owned and never had one go bad, this is the first time at this business and now I have to pay to have it done again. I wouldn’t recommend them for window tint, but they have great pricing on windshields compared to the other places in town.

Rachel Vandislic

★☆☆☆☆

4 months ago

My wife got her window recently by a this shop ray worked on her vehicle and stole some items out of her vehicle police report made and will no longer recommend this service

Tristan Warder

★★★★★

Edited a year ago

Fast, friendly, cheap! I needed a windshield replacement, and Aaron's quoted me $200 CHEAPER than any of the other quotes I was getting. They were able to set up an appoint for me the NEXT MORNING, less than 24 hours after I called. I dropped off my car when they opened at 10am, the front desk ladies were super friendly and the process was quick. Cindell worked on my car and had it done in about an hour! I was able to pay by mobile and was on my way! Windshield looks great! Thanks Aaron's glass I will be recommending Edit: Just got my fiancee's windshield done. It was smooth fast and cheap again. Thanks!

Gary Bray

★★★★★

a year ago

Great service! Laly was very professional the entire way. Have used Aaron Glass in the past in Chicago and will continue to use them. In fact, getting my window tinted soon as well. Like the zelle option as well!!!

Sarah Swink

★★★★★

3 years ago

I just got my passenger side window replaced on my car and Cindell did a fantastic job with communication and she was very friendly. My car was done in under 30 minutes it was Super fast and my window looks great. I had called 5 other places in the surrounding area and they were the cheapest. I love how they do affordable and quality service.

Kristen Jones

★★★★★

3 years ago

The women that sit upfront and manage the scheduling are fantastic. They are personable, they look to get you the best prices, explain the process and genuinely care. They got us in quick and Cindell took it from there. She did a great job and we are very happy with her work. We will be back!!