B&H Auto Parts

Kimberly Howard

★☆☆☆☆

2 years ago

Over priced!!! Maybe he thought because I was a woman I would not have knowledge of a good price for a rear driver door. These guys tried to quote me triple!! Will not be spending my money here and O will tell my friends not to do so either.

Dylan Sigler

★☆☆☆☆

2 years ago

I bought a transmission for my shop through these guys. Called about pricing one week and then called back a week later for pricing again. They originally quoted me $1300 for a trans with 80k miles. they sold that one and told me they had another with 126k miles on it for 1250. I was flabbergasted 40k+ mileage difference and your charging me $100 less. Especially when you can go get a remanufactured transmission with 0 miles from any reputable part store like advanced oriellys or autozone for 2k with 0 mileage. But im trying to do the job on a budget for my customer so I accepted the transmission. I asked the guy before I went to Rockford to pick it up if everything was good on it and working and he said yes its been verified to be 100% fine and working. Upon delivery of the part I find that the oil fill tube is completely damaged and broken off. I called him to see what he can do. The guy pretty much said there is nothing he can do he would send me the new tube but wanted me to pay $150 in shipping and then I was like rather than paying you for the shipping or having you send me a new part how about you just refund me some of the money for the transmission we bought and he said okay how about $50. $50 wouldnt cover the part nor the labor for my team to take that off and install a new one. He then proceeded to call me insane and I just told him Myself and any other midas will know not to do business with his company any more for the way he treats his customer. WORST experience I have ever received from a part distributor

Lady Street

★☆☆☆☆

Edited 2 years ago

Decent price. Paid for parts. Had to wait 3 days for someone to pull the wrong parts. Was offered store credit instead of a refund, although it was their mistake. They do not honor the store credit unless you have the receipt - no matter how long ago it was. Their computer system shows the initial transaction. However, they do not keep records regarding if the store credit was ever used, how much was used, and who the parts were given to.

Luis Escobar

★☆☆☆☆

a year ago

BEWARE!! Horrible business price gouging!! I own my auto shop and I called 10/11/24 for a pick up bed and was told $900.I called the next day to confirm pick up and pricing, now they want 1,400. I asked why and they told me because they can! What type of business motto do they have? Stay away from this location!!

Mint Motorworks Corp

★☆☆☆☆

11 months ago

Guy on the phone is a smart ass. Rude and unprofessional. Called about a transmission and told me it came out of flood car. I hesitated and was about to say I will pass, but before I could he said "Go buy a new one".

Andriy Prokopyuk

★☆☆☆☆

5 months ago

very bad company and they talk badly to their customers they should close their business and existence with this approach

Jay

★☆☆☆☆

9 months ago

I wouldn’t recommend this place. I was initially given a fair price in person, but after the individual got up to look outside the window and seen what truck I was driving , they tried to increase the price by $200. Very disappointing and unprofessional .

matt johnson

★★★★★

10 months ago

Easy transaction, let me check the part before paying for it and pricing was lower than other yards in the immediate area too. Would definitely use them again if the need arises.

m m

★★★★★

8 months ago

Counter guys are experienced. Lots of parts already pulled and shelved ready for pickup. Prices are fair. Always one of my go to used parts suppliers.

T L

★★★★★

7 months ago

No issues got all my parts fair price. Even employees were nice.

Michael Cowell

★☆☆☆☆

a year ago

Bought a $450 engine was told it was running great with no issues, got home and realized the timing chain cover was smashed with a decent sized hole, it costed me over $200 to fix the issue called and basically got told it was my fault and refunded $100. I would not recommend doing business with them. The image attached is poor but there was over a 1 inch hole in the side of the timing chain cover

Luis Castillo

★☆☆☆☆

8 months ago

Went in to purchase an A/C compressor that I called in prior to going in to there office. When I get there I instantly feel uncomfortable. I proceeded to ask about the part and the person on the left side of the counter looked it up and said yes they do have 3 available. My next question to him was how do I know if there compressors are good or not and how can I tell. He sat back in his chair as if he was bothered by my question and said " spin the pulley or install it and if it doesn't work bring it back or GO BUY A NEW ONE. First and foremost do you know the process to install one of these. It's not just plug and play. So with his attitude like he had to install it os something, I just told him ok then ill just go buy a new one. Said thanks and walked out. Never will I go there for a single thing and my advise to you is not to go there either. I give great reviews but also few bad reviews where they are much needed to warn others. With over 10 million views on my reviews I think I know what im doing and talking about.

shanta dempsey

★☆☆☆☆

7 months ago

This morning went to this establishment for 1 Coli/Air Sprung and was told that both gromits will come with the spring. They called and told us it was ready and when we got there they only had 1 gromit. They talked to the guy we dealt with earlier this morning and he said no I told them 1.That was the biggest lie ever!!!! Then said you will have to buy another spring if you want another gromit....Nope we good. Too many lies for me

Nicole Becker

★☆☆☆☆

8 months ago

Guess the guy on the phone has a perfect memory. He must know everything thing they have in stock at all times without even checking. He is also a psychic and doesn't even need to know the kind of car you have to know they don't have the part. Amazing!

Fawaaz Hasan

★★★★★

5 months ago

Had the parts I wanted, friendly guys, helpful and got his crew working right away to get the door off for me. They do get busy, but always courteous and helpful. Thanks.

Walt Christensen

★★★★★

3 months ago

Needing to replace a bent Subaru wheel, I first called Newville Auto parts, they found the wheel at B&H, Rockford. I called B and H, sent a picture to confirm. Jessie there was helpful and we texted back and forth to get the details right. Service, price and part all excellent.

Cayden L

★★★★★

a month ago

Never had a bad experience here. I don’t know what all these other reviews are about. There’s some forgiatos for sale there last I checked for a real decent price if I only my bolt pattern matched