Tire Tracks - Rockford

alexandra Lee

★★★★★

a year ago

I have brought multiple cars here to get serviced, they are amazing! The receptionist is so nice and sweet and always makes you feel welcome! I have never had an issue with the service being done and it is always done in a timely manner. They are also amazing with updating you about when your car will be done and anything else they have found wrong with it. Caleb especially does amazing work there. They give you a nice detailed report about anything wrong with the vehicle and they provide photos. I would not take my car anywhere else! Definitely recommend Tire Tracks-Rockford for anyone looking for their car to get serviced!

Lady J

★★★★★

Edited 9 months ago

They are amazing. When i had a flat they helped out immediately and when my check engine light went on they fit me in asap. They checked everything and made sure my car was safe for me. The prices are fair too! Thank you! Jaime

BR

★★★★★

8 months ago

I really like going to tire tracks, they are able to answer any questions I have with no hesitation. If one of them don't know then they'll ask a mechanic to be sure. I like that instead of charging me full price, if there is a sale going on they'll tell me about it instead of finding out on my own about the sale. (And not get the sale price since) There is also payment plan options. I have not yet used either one but like the idea of it being there. They are both very nice! I can't think of a reason to not give them 5 stars...so 5 starts it is!

iHoq SN

★★★★★

10 months ago

Absolutely Fantastic! Appointment Reccomended! Made appointment got me in the same week, I was getting my rear breaks done calipers and rotors! Took less than 1 hour total excellent customer service totally transparency and even a discount for comming back within a month of service. Excellent work from the guys there!

Jamie Lozano

★★★★★

6 months ago

Spent a month trying to find out the problem with my car. I went to Tire Tracks. Within that same day they found the problem and I haven’t had that problem ever since. Love how thorough they are with their work and front desk people are so kind and friendly. Would recommend to family and friends.

Greg H

★★★★★

7 months ago

On a trip from Wisconsin to Ohio we apparently ran over something on I-39 that punctured a tire which quickly lost air. After putting on the spare and doing a bit of research we went to Tire Tracks. They were able to repair the tire and reinstall it on the car, all free of charge. It is a great place with friendly staff. If you are looking for a tire shop that will be a pleasant experience, look no further. Thank you folks!!!

Andria Fox

★★★★★

8 months ago

I’ve always trusted Tire Tracks so when I moved to Rockford it was an obvious choice for me to come here especially being so close to our house. Usually see Caleb or Danielle (I think is her name) up front and always have pleasant interactions with them. They’ve kept my car and my fiancé’s car running in the last two years of me living here and I can’t think of going anywhere else. I don’t know a lot about cars but I’ve never had a bad experience with either Tire Tracks I’ve gone to. If there is something they can’t do, they’ve always recommended other great places. Really appreciate the staff ☺️☺️

Edward Hutson

★★★★★

a month ago

Great service team. Was a big help and got me in same day.

King Driss

★★★★★

7 months ago

Wonderful place with truly helpful people! My car broke down, but thanks to them I was back on the road the very next day. They’re not just a business—they feel like a community I can trust with my car. I couldn’t afford all the repairs at once, but they understood my situation and worked with me. For that, I’m extremely grateful!

Pastor Elijah G. Cooper

★★★★★

3 months ago

I love the easy convience of how quick i was rendered service, without complication. A job well done. Xou oight to give Tire track a try.

Sergio Ramos

★★★★★

5 months ago

I went to TT for a pre-purchase inspection. The team was thorough and explained everything in detail. I would take my car there for service and recommend them.

Ronald Matlock

★★★★★

a month ago

They did a great job figuring out what was wrong with my car and fixing it swiftly.

Ron Lewen

★★★★★

5 months ago

Fantastic service! I went in to have them look at a tire that had a slow leak. They found that leak and fixed it, and also found a screw in another tire and fixed that, and rotated the tires, all for $0! The folks at the counter were friendly and professional and explained the services and inspection results clearly. I will definitely go back if I need additional service!

Arnold Tapia

★★★★★

4 months ago

Communication and customer service is good. They send service reports and recommendations which is always a plus. They’re honest which is a hard find. I’m always recommending people this place if they’re looking to go to a shop that’s honest. Sure it’s going to be shop pricing but you’ll get your value out of it.

Aseriah Simmons

★★★★★

3 months ago

They did an excellent job of keeping me informed about my car. They handled all the communications with the warranty company and ensured that my vehicle would run smoothly. The staff was friendly, efficient, and honest. I will definitely recommend them.

Latoya's Goddess Creations & Life Style

★★★★★

3 months ago

I love my experience there. They are friendly their nice people they get your car in and out. Service is great. I normally don’t go to no mechanic nothing auto parts store. Nothing my husband does all that but I don’t mind going there. It’s peaceful as clean and they don’t mind, taking suggestions from the customers because I gave one and she told me when I come back. She said she’ll try to do her best to make sure it’s done and I’m satisfied with that.

Jhonatan Sosa

★☆☆☆☆

4 months ago

Be careful when you take your cars to this tire shop because in my experience I have taken two cars and they left them both the same and they don't respond. They say that it's been a long time, but I remember well the person who worked on my car was a Spanish-speaking man. Be careful.