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About Business
For professional Car Repair care in Atlanta, GA, Atlanta, look no further than Accucare Automotive. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 332 pieces of feedback. They have become an integral part of the Atlanta, GA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Atlanta, Accucare Automotive is ready to assist with your next project or repair.
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Google Reviews
Mohamed Amine Ndiaye
★★★★★ Helped my situation & provided me A1 service. Went above & beyond & gave me very fair pricing for my 2020 Suburban LT. I was getting quotes for $150 to wait for an hour, but Mr. Khan got me at $100 & on the road in 10 minutes, which is fair for the 8 quarts of fully synthetic oil this car drinks. 10/10 they’ll be handling my car from now on!
Jimmy Daley
★★★★★ Well it started with my car coasting home Thursday evening. Everything was closed. I looked up area mechanics, and Accucare Auto, with the positive reviews made me want to bank with them. I called Friday right when they opened. Derrel answered my call and was helpful. Let me know I could get my car towed there. Checked on the car. They said fixed and ready. I’m excited. I pick up, pay great price, drive off, then my car lights up again and smoking. I called them. I was stranded. Car cut out. They answered, Derrel and Con came out in the rain. We pushed my car out of traffic, troubleshooted, the whole nine. Anyways, we got my car towed for a Saturday relook. They had it fixed before noon. They dropped me off at home last night. Picked me up today. That’s not gonna be everyone story. You can’t please everyone. But hands down the best hospitality I have ever seen in the car business. It was special. And I appreciate them. I think mgr/ owner Ali? He was fantastic, personable, honest and transparent. From a bad start to Thursday morning to 24 hours later a happy Saturday afternoon. I thank them and tall should too.
Sean Matthews
★☆☆☆☆ Dear Ali, I am writing to formally express my extreme dissatisfaction with the service I received at your shop today. I visited your location around 11:00 AM to get a rough estimate for repairs on my 2002 SUV, which has approximately 213,490 miles. I was referred to your business and hoped to gather information to make a financial decision with my spouse. Initially, I spoke with a young man (possibly named Greg or George) who was professional but informed me that only the owner could provide an estimate. He suggested I return in 30 minutes. When I returned an hour later, I was met at the counter by an older gentleman whose behavior was entirely unacceptable. From the start, he was dismissive and refused to offer a basic greeting or even provide his name. When I asked about the employee I had spoken with previously, he repeatedly ignored my question. When I attempted to request pricing and turnaround times for specific services, he became arrogant and raised his voice, eventually telling me is there anything else if not "next in line" and dismissing me for the customer behind me. The situation escalated further when he began swearing and engaging in a verbal confrontation with me. When I asked to speak with the owner, he told me to come back when you were available but refused to provide a contact number. As a potential customer who was looking to invest in maintaining a vehicle I care for, I am appalled by this level of unprofessionalism. Due to this experience, I will not be returning to your shop and certainly cannot recommend your business to others. I believe it is important for you to be aware of how your staff is representing your business at the front counter. Regards, S. Matthews I'm a little confused. The response lets me know you didn't read what I took the time to write. Sounds like a AI response or a one size fit all. Their you have it folks. (STAY AWAY)
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