Accucare Automotive

Keith A

★★★★★

7 months ago

Ali and his staff were exceptionally great when it came to diagnosing the issues with my car and educating me on how to make my car run longer. Very professional and efficient staff. My go to shop on Metropolitan Pkwy.

Jay Tukes

★☆☆☆☆

4 months ago

Their customer service sucks completely very disrespectful hung up in my face while asking a question. I wouldn’t recommend this place to anyone.

Danielle Beaty

★★★★★

Edited a year ago

This place is my go too for my simple things I need done to my vehicle. They like my family here!!! Best Prices in the Metro. Mr Derrell and Mr.Derrick and Mr.Ali my go to guys

Twyla Lewis

★★★★★

2 years ago

The owner Mr. Ali was very courteous and professional. Prompt and efficient. Got my issue fixed with my dustcover and removing a small branch very quickly!! Would definitely recommend for your service needs!!

Cynthia Williams

★★★★★

a month ago

Khan gave me one of the best service this my first time here

Shanika jones

★★★★★

a year ago

Derrick is great!!!! Everything I needed was explained to me and I got everything at a reasonable price!!! I don’t go anywhere else. Especially for my oil change!!! Best thing going in the NeighborHOOD!!!

Brandon Paxton

★★★☆☆

4 months ago

Service is good for the most part (worse days than others). I went to have something checked recently and they were supposed to be open until 5p (per the website and door), however, they were closed before 4p (arrived around 345p).

Aiden Jumbo

★★★★★

8 months ago

I got my brake pads and rotors changed here and they did a great job! Dealer quoted me a high price but here it was reasonable and efficient. Showed me my old brake pads and rotors after they took them off and the new ones to make sure they were quality. Would definitely recommend!

Zecoya Jordan

★★★★★

a year ago

Ali and Derrick were such great technicians. They are extremely helpful and charismatic men who made sure that my car needs were met. If you need anything, they are the go to guys!!! I will be revisiting when there's an issue with my car. I know they will take care of it.

Ayowale Odunfa-Jones

★★★★★

a year ago

I got a 2009 Lexus IS350 serviced for brakes and rotors, sway bar links and control arms. The quality of work was excellent at a value price. They updated me frequently throughout the process and did not try to scam me. 10/10!

C'era Feagin

★★★★★

a year ago

If your auto shop's TV corner doesn't look like this, then their service isn't trustworthy, but fortunately this shop's excellent customer service, complimentary snacks, and efficient problem-solving make it a trustworthy choice. Their top-notch service includes running full diagnostics to ensure your vehicle is in good condition, and they won't keep you waiting all day

Java Rellos

★★★★★

a month ago

They had great service. And helped me understand what my car needs. Great prices as well.

Jerrica j

★★★★★

a year ago

Accurate Automotive is my top car repair shop by far. Mr. Ali and Mr. Derrick consistently go above and beyond to ensure my car is in excellent condition and, most importantly, safe on the road. Their professionalism, attention to detail, and genuine care for their customers set them apart from other shops. I trust them completely with my vehicle and always leave knowing I’m in good hands. Highly recommend!

Shawn Kirkaldy

★★★★★

8 months ago

I’ve been to this establishment several times for oil changes and wipers. Great service. Today I came into this business today with A/C issues and needing breaks and rotors replaced. Expected to “get got” with pricing and add-ons with A/C and breaks. Both James and Ali took exceptional care of me with pricing and transparency with what was needed to be fixed. Quick service, winter cool waiting area, and customer service was excellent. This is a dope local auto shop with a reputable staff and clean establishment.

Sean Matthews

★☆☆☆☆

Edited a month ago

Dear Ali, I am writing to formally express my extreme dissatisfaction with the service I received at your shop today. I visited your location around 11:00 AM to get a rough estimate for repairs on my 2002 SUV, which has approximately 213,490 miles. I was referred to your business and hoped to gather information to make a financial decision with my spouse. Initially, I spoke with a young man (possibly named Greg or George) who was professional but informed me that only the owner could provide an estimate. He suggested I return in 30 minutes. When I returned an hour later, I was met at the counter by an older gentleman whose behavior was entirely unacceptable. From the start, he was dismissive and refused to offer a basic greeting or even provide his name. When I asked about the employee I had spoken with previously, he repeatedly ignored my question. When I attempted to request pricing and turnaround times for specific services, he became arrogant and raised his voice, eventually telling me is there anything else if not "next in line" and dismissing me for the customer behind me. The situation escalated further when he began swearing and engaging in a verbal confrontation with me. When I asked to speak with the owner, he told me to come back when you were available but refused to provide a contact number. As a potential customer who was looking to invest in maintaining a vehicle I care for, I am appalled by this level of unprofessionalism. Due to this experience, I will not be returning to your shop and certainly cannot recommend your business to others. I believe it is important for you to be aware of how your staff is representing your business at the front counter. Regards, S. Matthews I'm a little confused. The response lets me know you didn't read what I took the time to write. Sounds like a AI response or a one size fit all. Their you have it folks. (STAY AWAY)

Jimmy Daley

★★★★★

7 months ago

Well it started with my car coasting home Thursday evening. Everything was closed. I looked up area mechanics, and Accucare Auto, with the positive reviews made me want to bank with them. I called Friday right when they opened. Derrel answered my call and was helpful. Let me know I could get my car towed there. Checked on the car. They said fixed and ready. I’m excited. I pick up, pay great price, drive off, then my car lights up again and smoking. I called them. I was stranded. Car cut out. They answered, Derrel and Con came out in the rain. We pushed my car out of traffic, troubleshooted, the whole nine. Anyways, we got my car towed for a Saturday relook. They had it fixed before noon. They dropped me off at home last night. Picked me up today. That’s not gonna be everyone story. You can’t please everyone. But hands down the best hospitality I have ever seen in the car business. It was special. And I appreciate them. I think mgr/ owner Ali? He was fantastic, personable, honest and transparent. From a bad start to Thursday morning to 24 hours later a happy Saturday afternoon. I thank them and tall should too.

Mohamed Amine Ndiaye

★★★★★

a month ago

Helped my situation & provided me A1 service. Went above & beyond & gave me very fair pricing for my 2020 Suburban LT. I was getting quotes for $150 to wait for an hour, but Mr. Khan got me at $100 & on the road in 10 minutes, which is fair for the 8 quarts of fully synthetic oil this car drinks. 10/10 they’ll be handling my car from now on!