Accurate Automotive

Ben

★★★★★

6 years ago

Accurate Automotive was the first auto shop I took my car to when I moved to Iowa City 4 years ago. In that time, they have been consistently top class in servicing my Pontiac and two Toyotas. The people who work at Accurate are very friendly and down to earth. They'll never try to be greedy or milk you for unnecessary repairs. They are knowledgeable about car maintenance and the service is exactly as the name describes- Accurate. I'll continue to trust them with my business as my car rolls on towards 200,000 miles and beyond, thanks to the staff at Accurate Automotive.

Tina L

★★★★★

9 years ago

I called on a Thursday morning about battery trouble and possibly more to see if they could get us in for the afternoon and they were prompt and courteous on the phone. They were able to check our car and repair everything by the next morning on Friday. Our problem ended up being the alternator, which they replaced, and they were also able to fix some issues we had with our battery. The cost wasn't terrible and they did quote us on a price before starting any work. We would definitely trust Accurate Automotive with our vehicle again.

Caleb Fredrickson

★★★★★

8 years ago

Best experience with a garage that I've ever had. These guys are friendly and honest, and their prices are very fair. They were very thorough with their inspections, and told me what maintenance could be done soon, what could wait, and what I could do myself. They go out of their way to make the experience as painless and convenient as possible. I very much expect to go here for every car problem!

Damien L

★★★★★

6 years ago

Chose Accurate because they have great reviews. They quoted a fair price, got me in a day early, finished early and charged me less because of that. They did excellent work and even vacuumed. Luckily my car doesn't require much maintainence but when it does it's going to Accurate Automotive. Hands down best and most honest mechanics in Iowa City.

Trieu Nguyen

★★★★★

Edited 3 years ago

I visited Accurate Automotive on 7/1/2015 for an auto pre-purchase inspection. They totally deserve a 5-Star rating. The mechanics here were very professional, courteous, and mostly know that . For a very affordable price, they gave a very thorough and detail inspection. The car I was about to purchase from a dealer nearby the turned out to be a potential lemon.

Melinda Sandlin

★★★★★

a year ago

Honest, fair pricing and highly competent mechanics. I have found my new car repair spot. Between my 2 nephews and myself they have done an excellent job for all three of us.

Jordan Fligg

★★★★★

3 years ago

Very courteous and respectful staff who acknowledged some maintenance issues I had with my car. Dropped off my car at noon and service was done within 3 hours, which included exhaust system repairs. I was also pleased to know that they replace Toyota Prius transmission fluid, as some auto shops and dealers deny that it should ever be changed. Service cost was also reasonably priced.

Angela Winter

★★★★★

2 years ago

Hands down, best customer service I have ever encountered. Our daughter, a college student, living 3 hours away from home ran into some car issues and the team at Accurate Automotive took great care of her and were so easy and accommodating to work with from afar. She will now be able to make it home safely for the holidays.

Holly Webb G

★★★★★

2 years ago

When another shop couldn't determine what was going on with our hybrid, they referred us to Jason. He correctly identified and resolved the issues at a super reasonable price. Very impressed - would recommend to everyone!

Cassi Taylor

★★★★★

a year ago

wonderful business and customer service. my car battery died and they charged it all up and didn’t want any payment for it. i thought that was very nice of them after having a bad morning finding the dead battery. will definitely return to get my car serviced there in the future.

Ieshia Burrell

★★★★★

a year ago

Following my employer's recommendation I got a handful of work done here, I've experienced exemplary service, marked by honesty, prompt issue resolution, and open communication. Despite feeling overwhelmed by the latest issue which was not their fault… without hesitation efficient and effective response was remarkable. Their professionalism and work quality are truly appreciated. Thank you.

Alex Kokshanian

★★★★★

Edited 7 months ago

I brought my car in to have the brakes looked at, and during their routine inspection they found that something was wrong with my clutch. It lead to them having to order a new replacement part for my clutch (without which I couldn't drive), which was a little expensive on my tight student budget. However, the guy who I think is the owner overheard what was going on, and had my car lifted, and literally tried everything he could to get it in driving condition. Even though he told me warned me that it should be replaced soon, he was able to at least get it running for the time being. So, I had no work done so I don't want to rate them a 5, but the next time I bring a car in for service I will definitely bring it here, because you can tell they care about the customer and aren't just out to get you like a lot of mechanics. Would recommend!! Updated to a 5 star review because they were thorough and helpful despite me not getting work done

David Breno

★★★★★

5 years ago

Recently got new tires and an alignment at their shop. Only took them a few days to get the tires in. Dropped my car off in the morning and it was ready to pick up at the end of the day. Smooth driving for me now, no more vibration. The quote they gave me included all the taxes and fees, no price tricks, and they didn’t try and sell any extra un-needed services. Honest people, would recommend.

Katy Brown

★★★★★

6 years ago

I have only great things to say about Accurate Automotive and their team. Years ago, we bought a gift certificate for an oil change that they had generously donated to a silent auction. From that moment on, we've been loyal. They are always available for oil changes, basic repairs, and most important for our family - details. I had a crisis that included spilled tequila in my brand new minivan and they worked their magic, you couldn't even ever smell the spilled margarita again. If you call, they are friendly, provide excellent customer service, and are always fair with their pricing. It feels good to shop small, especially when it is a great business. Every busy parent should use them to clean their car out with the seasons, get a their oil changed, etc. It preserves the value of your vehicle - and your sanity. Thanks Jason(s)!

Amy Sherlock

★★★★★

3 months ago

Our son was traveling through from MO to MI (we live here locally) and his truck was acting up. Accurate Automotive was able to fix it for him while he was away on his trip, even though our call was very last minute. They really saved the day, and we have found a new shop to trust. Thank you!!!

Luigifangirl

★★★★★

4 months ago

I called shortly after they closed one night without realizing it, and happened to reach someone who was helpful and accommodated getting my daughter’s car in immediately so she could safely drive the 5 hrs home for the holiday. I appreciate their humanity in helping us despite their packed schedule. Not only that, but she must have hit a screw on the way to their shop, they noticed the tire was flat and got that fixed too. Truly appreciate their care, service and time.

Robert Mutel

★★★★★

a month ago

I have a Nissan Leaf (EV) that reported a ‘chassis’ error which I had thought could be the 12 V battery. Jason did some diagnostics and determined that the battery was fine but couldn’t identify the source of the error code (which has disappeared). He charged me nothing since they didn’t ‘repair’ anything. I was very impressed by his honesty and integrity.