About Business
Conveniently located in Boston, MA, Acura of Boston Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto glass shop, making them a top-choice Car Repair specialist in Cambridge. Backed by 171 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Boston, MA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Acura of Boston Service Center is the go-to destination for quality and service in Boston, MA.
Google Reviews
Gina Brennan
★★★★★
3 weeks ago
I always have a great experience at Acrua of Boston. The service staff are always very nice and explain everything. Nice place to wait while work is being done.
Lenny Pavlotsky
★★★★★
4 months ago
Went in for service. Francis greeted me at the entrance and made the whole experience pleasant from start to finish. He explained all the services my car needed and discussed every point the mechanic discovered. Couldn’t ask for better experience.
Aaron Dushku
★★★★★
4 months ago
Dealership prices are always higher than a local shop but for some jobs, the expertise is really just too hard to beat. Not to mention, I’ve found that the service agent named Wilson is an especially good communicator and treats the cases with a fairness and hustle that goes above and beyond what I get at most other service-oriented businesses that I patronize. He does also seem to understand that people have financial constraints and he dos his best to help prioritize the issues and advise about cost saving strategies over the lifetime of your vehicle. Also, the car usually comes home crispy clean and shiny and they help a lot with the logistics of Ubers and loaners. I’d recommend this place.
Matt Kishlansky
★★★★★
2 months ago
Brian was prompt and efficient in evaluating what was causing my issue, what was covered under my maintenence plan and performing additional tune-ups to save me another trip in with the vehicle. Very pleased with Brian and Acura of Boston.
Eunice Amankwah
★★★★★
2 months ago
Francis was very nice and welcoming. Explained into details all I needed to get done. The service was also done in a timely manner. I had a great experience.
Kim Mccrossen
★★★★★
2 months ago
My recent experience far exceeds what you would expect from a high-end brand. From scheduling with Ashley, to the service mangers Victor and Anthony on the frontlines. I highly recommend the services that are offered to loyal/repeat customers.
diamaris
★★★★★
4 months ago
I had a great experience at Acura of Boston! From the moment I arrived, everyone was welcoming and professional. Wilson was fantastic, patient, knowledgeable, and genuinely cared about helping me. He explained every detail clearly and made the entire process simple and stress-free. After another dealer couldn’t find the issue with my brakes, their team quickly identified and fixed the problem. Highly recommend their service department!
Will Gordon
★★★★
☆
2 months ago
Communication wasn’t great. Service was timely, wish there were loaners . I understand the fleet has been reduced. Customer service of Anthony A. was fantastic. Just weren’t status updates. Thank you Wilson, you’re a great technician .
Laura Garcia
★★★★★
4 months ago
Wonderful service and extra comforts like Uber trips back home and from home to the dealer when your car is ready! Affordable repairs with the right parts and experienced mechanics. I ordered the detail service and got back a new car! Looks great, inside and out. Some excellent discounts saved me on the bottom line. These guys are great--friendly, knowledgeable, and and available to answer questions and offer updates. A pleasure to work with
Bilal Mikailov
★★★★★
a month ago
As always I received excellent service this time. Service advisor Brian took my car and they changed the oil, rotated tires. I vas very pleased. Thank you ACURA of BOSTON team.
Val Kogan
★★★★★
Edited a month ago
I came for the tire replacement service. It was pretty cool to watch the video where a mechanic shows and explains the state of the driving system and brakes from a down-to-up view, while recommending to schedule upcoming maintenance service. The waiting room is nice and comfortable.
Marty Dale
★★★★
☆
2 months ago
car was not cleaned (as included) and the price is expensive. I am expecting that price because it is a dealership rather than Jiffy Lube for example. Though they are very nice and do a great job on the service. Waiting area is nice and accommodating as well.
Jack DeSantis
★★★★★
a month ago
Frank was the absolute best. He made for a great experience and I hope I can work with him each time I visit the dealership. He was very friendly and made it easy to understand the work that was being done on my car. Thanks Frank!
Linda Sultan
★★★★★
3 weeks ago
Easy to make an appointment and Acura of Boston took great care of my car and of me -- they inspected my tire problem and made great recommendations. I got a loaner care while the repairs were being made. Great experience as always!
andre lawrence
★★★★★
5 months ago
I recently visited Acura of Boston for an oil change, and the experience was fantastic from start to finish. The staff was friendly, professional, and made the whole process quick and easy. I appreciated how clearly they explained what was included in the service and didn’t try to upsell anything unnecessary. The waiting area was clean and comfortable, and my car was ready right on time. They even gave it a quick check-up and wash, which was a nice touch! It’s clear that customer satisfaction really matters here.
Daniel Ries
★★★★★
a month ago
Our steering wheel started vibrating when we went on the highway. I pulled over and we called Anthony. He first had me check for snow around the wheels and axils. I did and said I founf none. Anthony said it may be the wheels need aligment and balacing. We took the car to Acura and right away Anthoney took the car on a test drive and did notice the vibrations. He said he would first make sure the snow was not the problem. He the came out to the waiting area and gave us the price of the wheel aligment and said he would see to it that it was done roght away. Atfer the alingment Anthoney again took it for a test drive and sure enough the vibrations were gone. Two things. First we greatly appreciated the extra mile that Anthoy went. Second he first suggest and tried the least expensive solution first. Dan and Nancy Ries
Mena Ciarlone
★★★★★
2 months ago
This was my first visit to the service dept. Anthony did an exceptional job welcoming me and answering any questions I had. He checked in with me as my vehicle proceeded through the oil change process. I was thoroughly pleased with the service, professionalism, and the attention to detail that defined this visit. I love the repair video that was shared too! A+ Acura of Boston!!!
A Walley
★★★★
☆
2 months ago
I’ve had consistently good experiences at Acura of Boston, and I want to highlight how exceptional Peter is in the service department. He is always professional, pleasant, and incredibly easy to work with. He takes the time to explain what's needed, keeps me updated, and makes the entire process smooth and stress-free! Acura of Boston is lucky to have him!! I would recommend their service team!
Sonya Katzen
★★★★★
a month ago
Excellent service. I had bought a CPO and noticed a Cpl things that needed to be fixed on my drive home. Brought the car in the next day and they had everything perfect by the time I got out of work. Peter was super nice, helpful and communicative. Highly recommend-
Keith Robinson
★★★★★
2 months ago
Great experience from the moment Brian answered the phone. The vehicle is in better shape and drives smooth I was helped and welcomed by Peter as well. Great guys great team players. I appreciate everything that was done for me and some. Hope the rest of the year is good to you.
