AD Auto Glass

Karen Trinh

★☆☆☆☆

a year ago

I took my Tesla here to get my windshield replaced. When it recently rained, there was water coming into my car. I wasn’t sure what was going on so I took it to get serviced at the Tesla Service Center. I had to pay $481.25 diagnostic fee because it was an aftermarket windshield. The Tesla mechanics told me that AD Auto Glass had poor workmanship. They left the windshield unplugged and left the wires just hanging because they broke some of the clips. (Wires were damaged) I wanted a reimbursement for the diagnostic because if they had done their job properly I wouldn’t had to have gotten the car serviced in the first place. I bring my car back to AD, they connected the wires back but still left them hanging. My car was still leaking but they said they couldn’t find the leak. The owner kept insisting that the water was going into the filter. Water was still coming in because of the rain. I go to my other mechanic. He tells me that whoever did the windshield did a poor job because again, the wires are still hanging off and clips are broken. AD tells me to bring the car back for him to check out. This last Saturday I brought the car back. Before bringing it into the shop, I sprayed water on my windshield to make sure it was still leaking (It was). I bring my car in, he says he’ll check it out and call me. This is where I made the mistake of leaving because he the calls me later on to tell me that there is no leak. (100% didn’t want to reimburse me for his mistake) Very suspicious that my car is suddenly not leaking after he takes a look at it. He continues to tell me that it’s the filter but if it was the filter my car would’ve been leaking from the rain and when I tested it with the hose today. My guess is that when I left, he fixed his mistake to get out of reimbursing me. I asked for a partial refund since I paid $911 for them to do quality work, yet things were left unplugged and broken. (This was all to save $90 of paying my deductible with Tesla.) Regret going here and would’ve rather paid the extra $90 to get a OEM windshield and to avoid this whole mess. 0/5 for me. Would NOT recommend coming here.

LaLaLa

★★★★★

a month ago

They did a good job! Quick and good quality wothin 1-2h.

Delinda Patino

★★★★★

a month ago

I Called earlier in the day, they took me same day. Fixed everything and I was on my way with a new wind shield. They did quick, excellent work.

John Nguyen

★★★★★

a month ago

Excellent service , great quality and affordable… definitely recommend!!

Lilian Ong

★★★★★

a month ago

Great work, known this company for over 20 years. They always take good care of my cars. Highly recommend 👌

Jesse Arteaga

★★★★★

3 weeks ago

Dominic is the man! I had a small crack and he made it disappear! This spot charges a fair price. Quick too.

Melody Proctor

★★★★★

a month ago

AD Auto glass was wonderful. Ryan made it so easy. I did not have to pay- he billed my insurance company directly. Excellent service. Highly recommended!

lai nguyen phuoc

★★★★★

a month ago

I have been here 3 times and never disappointed. Im loyal customer. They are the best!

Steve Ton

★★★★★

a month ago

Replacing front windshield on 2001 RX300; excellent price & exceptional same day service. Highly recommend AD Auto Glass.

Ralph Leonard

★★★★★

3 weeks ago

Rest assured if you have a hairline crack Or a nick in your wind sheild stop by Prices are very reasonable brought in my 2019 hylander for a resin fill job was done real quick in and looks nice Thank you.

long Vu

★★★★★

a month ago

This shop been around for 30 plus year if I'm not mistaken. I remembered taking one of my car here back in the late 1990's or early 2000's. Just replaced another car windshield with sensors at this shop and it was quick. Pricing is very good compare to other places. Dropped off the car at around 11 and they said 1hr even though all 3 bays were full and they got it done under one hour. Highly recommend, they must be doing something right to last 30 plus years.

Q Hoang

★★★★★

a month ago

I had a great experience working with AD Auto Glass. I was worried because of the huge crack in my windshield. But they had my car's windshield type in stock and were able to get me a same day appointment. Upon arrival, the workers there were friendly and worked efficiently to get the job done. I had no idea what the process was like for windshield replacement, but Ryan talked me through it and helped answer several of my questions. Their pricing was also fair and affordable. I would highly recommend this spot for quality and efficient windshield replacement.

Casmi Tonnu

★★★★★

a month ago

They did an excellent job of replacing my windshield. I had a huge crack going from top left to the middle of the windshield. They were quick and efficient. They also saved all my windshield stickers.

dean Nguyen

★★★★★

3 weeks ago

Outstanding service, quick reliable and affordable. This is my second time here and always I only received exceptional service. The cracked has not spread and is barely noticeable. I referred my picky Karen sister here an as a surprised she loved it. Save the time and money and just come here. Lifetime warranty

Shelly Tichelaar

★★★★★

a month ago

Very good experience!!! my windshield was replaced in less than two hours. I highly recommend them! I never leave reviews, they contacted me by text right after I called them and booked me the next day. Great Work! Great Price!

Phong Ngo

★★★★★

a month ago

*Super quick it is insane* Came here around mid 9am and originally was going to be done around 12pm or 1pm because there were other cars ahead of me. However the owner was oh so kind to expedite the process for me because I have to be in Long Beach by 11:30am. Truly great, efficient, fast, and clean work.

Frank Villasenor

★★★★★

a month ago

Found this place after doing some research. Ryan was awesome with an estimate(which he kept his word on), his efficiency and communication. Dropped my car off during lunch and was ready by the time I was off work. Would def recommend !