About Business
Advance Auto Parts is a highly-reputable Car Repair service provider based in Hickory, NC. Advance Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Car accessories store, Car battery store. With over 212 reviews and an average rating of 4.2/5, Advance Auto Parts is a trusted name in the industry. Their presence in Hickory, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Additional Details
- Parts & accessories for auto repair
- Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Google Reviews
Joshua Bowkley

★★★★★
4 years ago
We came in to check out your mini blower. Great customer service, selection, and prices. The blower is a little bigger than we wanted. We want a nano for pour painting.
Joy Mull

★★★★★
4 years ago
Wonderful customer service!! Very knowledgeable and answered all my questions satisfactorily!! So happy that I bought that battery w/3yr warranty!! Will continue to be my go to for car items!!
Lily Christina Haire

★
☆☆☆☆
Edited 4 years ago
This Advance it all depends on who is working on how well your visit is. I've had them be very helpful before but what turned me against them is i tried to return an alternator that I never put on my car bc it was the wrong one and they inspected it over and over again and would not take it back. Basically saying it had been used and it wasn't, it was exactly the same way they gave it to me. Therefore I was out over a hundred borowed bucks. (Had to borrow the money to get the correct one at auto zone bc they closed early that night therefore I couldn't exchange it at there store. And yes I even gave them the receipt where I bought the one at auto zone and they still wouldn't take it back) Make sure you get the right part before you leave
Samaria J.

★★★★★
2 years ago
Frank helped me to find the parts I needed. He was very friendly and informative. I know where to go when I need more auto parts!! Best service I have ever had at an auto parts store.
Tony Howard

★
☆☆☆☆
4 years ago
I just went to get car wash stuff and seen the worse thing a Customer the staff was having a very poor conversation with a Customer then as he left with a the better man words than hear from the Advances employees and managers sayings go get it some where else then called that gentleman names needless to say i never go back there for any thing if they will have no better representation for ther customers than that. No sir i drive a cross town then just wow
Brittany Correa

★★
☆☆☆
9 years ago
This Advance Auto used to be GREAT. There used to be awesome, smart, dedicated people running the front, and management used to be on point. Not sure what happened, but we have gone in twice in the past two weeks (we go to advance 2 or 3 times weekly) and we stood there for over 5 minutes while the new employees STOOD THERE AND JUST TALKED. We were ready to check out and all they did was gab about some bs. So disappointed in this store, we have been coming here for years and had never been treated so poorly. Will drive the extra 10 minutes to Conover now!
Travis Coble

★★★★★
3 years ago
yes you can find parts cheaper somewhere else but you won't find the part with a warranty and a person with a data base of information at a finger touch and they have always been super nice so I'd recommend going and buying from them anytime you need something for your vehicle trust me that warranty comes in handy and saves you time and money
Madman 2013

★★★★★
4 months ago
The only place I get my parts from
Marie Macklin

★★★★★
6 years ago
The manager was vary professional and kind also the other genltmen that was working also. I was vary satisfied with the outcome he help me to get to church on time it was a speedy battery change. Thank you and bless you sure you be on time for church and I was there on time I thank you so vary much and may god bless you with your request
Mr W Anderson (Mumblz)

★★★★★
5 months ago
Always willing to go that extra mile for you
MrFatbike

★★★★★
2 years ago
Came in on a holiday. Not sure they were going to be open. Was looking for a quart of oil, a specific type. They had it in stock. I was out in no time. Have always been able to find what I was looking for here.
Mimi J.

★
☆☆☆☆
3 years ago
This store ordered touch up paint for me and said it would be in their store by 9:30 am. I went at 11 am and they had no idea where the touch up paint was. I demanded a refund and left the store. Went to auto zone and they had it. In stock!!!! I will never shop there again! Super mad!!!!! Think twice before shopping there because they are not honest. I wasted time and gas going there 2 times! NEVER AGAIN WILL I SHOP THERE!!!
C Holland

★★★★
☆
Edited 2 months ago
Returned core part for Alternator I purchased No Changes
R. Traverse

★★★★★
a year ago
The guys here at the springs road store are just great, excellent help every time, no standing around wondering if anybody works here, whole store is spotless, all the stock is exactly where it should be. And whatever you're paying Tim, triple it.
Jay Legursky

★★★★★
2 months ago
Very helpful in and out very quickly
Bobby Bowers

★★★★★
a year ago
It was early in the morning , their was 3 or four customers other than myself . Two had just left the register , and were leaving . The friendly associate greeted me , and led me to the Isle my part was on pointed it out for me . Clean store , friendly associate's , fast service , fair prices ! It was a pleasant shopping experience..
Deedaar Zazai

★
☆☆☆☆
2 months ago
Need some professional to know what they are doing, and to be familiar with website
Garrett Bowman

★★★★★
10 months ago
Manager really helped me out. Great service. Battery went out and got a new one installed with a good warranty. Thanks again!
Savanna Seese

★★★★★
7 months ago
Special mention to—- Larry! He was a great help getting my new battery in and very informative on my options and deals without being pushy! My dad always sends me to advance and I always get excellent service :)
Carolyn Dobson

★★★★★
3 months ago
Had a battery problem and employee handled it respectfully and immediately. I drive to their place of business even when there are others closer because of their professional customer service.