Advance Auto Parts

lLightl

★★★★★

5 years ago

Amazing staff, felt like family here. Any questions were answered immediately. If you have any issue this is the store! Thanks Mr. Pietz and Theresa!

Jose Salazar

★☆☆☆☆

2 years ago

57.00 for a plastic funnel and some antifreeze. Only in an emergency will I dare step foot in your establishment. And thats a heck if an indictment on your business model.

frank martinez

★★★★★

5 years ago

For three years I've been going to this store and, I like the way they support the military with the U.S. flag and the military flag. And it's the cleanest store in the valley, and they got the cleanest restroom.

Frank Strong

★★★★★

2 years ago

Staff on 10th just North of Hackberry were very nice. Both male and female employees helped install my new battery

Eleazar Rios Jr

★☆☆☆☆

Edited 7 years ago

I was stuck in line waiting for 30 minutes and decided to leave when nobody addressed me even after asking for help multiple times. The only response I kept getting was “We’ll be right with you" for half an hour straight. That was the first time. I’m currently standing in line now, wasn’t my first choice stop but car was desperately out of brake fluid and it was the closest shop. On a separate day, months later. Same dilema.

Fred Trevino

★★★★★

7 years ago

A shout out to Pietz, he went above and beyond, I was going to have go back next day to speak with store manager to take care of a situation. He called the store manager after I left, I did not leave my name or number. He looked for my purchase and called me back. He took care of it, for me.

R Caceres

★☆☆☆☆

4 years ago

Have been a frequent shopper at Advance sadly they keep selling junk and if its electrical good luck on getting an exchange. Their policy is no refund or exchange on junk they sold you if its electrical. HELLO O'REILLY'S my new best parts supplier

Miroslava Cavazos

★★★★★

a year ago

Would like to recommend Advance Auto for any mechanical needs. Also Nick and Adrian are great very helpful polite and professional!! 2 thumbs up!!!

Hector Mendez

★★★★★

3 years ago

Everything you need to keep your car going. One stop shopping on most parts at great prices. Weekly sales on common supplies . Smart staffers. Price match. On-line orders also .

Wah Keen

★★★☆☆

7 years ago

I've had great service at this location before but my last visit was not so great. I had gone in for a battery check up and had asked the young male employee for assistance. He said sure as he headed towards the back. He made it seem like if he was going to get the device to test my car battery, but instead, I waited fifteen minutes for him outside. As I walked back in the store, I see him flirting with another employee that was there. It is then I say to him if he's going to test my battery or not. He looks at me like if it's a chore (Either take your job seriously or quit). He comes out, test my battery, and says that it's good. A week later, I start to have the same issue with my battery. This time, I take it to a competitor and they tell me that the battery isn't good and that it's defective. They notified me that I need to take it back to this location and have it exchanged if under warranty. This time, I take my defective battery to another Advance Auto Parts to have it exchanged without a problem.

Vitalii Markov

★★★★★

a year ago

One of the best shop that i was visit. Professional shop assistants and manger. Good choice of parts and tools. Special thanks to Eli Gomez and Mickey Moreno.

Julio Salinas

★☆☆☆☆

2 years ago

Left my battery charging, took it to Costco found out they did NOTHING to it, & covered my warranty sticker. Don’t waste your time here. Even buying windshield wipers will take you 30+ mins

Ramon Martinez

★★★★☆

4 years ago

Their system does not communicate with other stores. That was a huge pain in the rear when I went to warranty swap a part I bought at another location. On top of that, they gave me the wrong part. Had to go back again to get the right one. Need more training. I did however receive outstanding support when I spoke with an experienced member. He was able to locate the part instantly and I am able to get it installed.

Living Creature

★★★★★

4 years ago

Great service,the manager in charge (black gentleman) tried his best to service my wife's vehicle that had a bad brake bulb. But for some unknown reason the bulb wouldn't come out. We'll have to take it to our mechanic I guess. But kudos to this manager who did his best to fix it, he really struggled for a good while. Thank you sir for your courteous and professional demeanor.

Rock rodriguez

★★★★★

3 years ago

I always buy my parts here but it was the 1st time I needed to exchange a part that had the limited lifetime warranty. My power window regulator assembly failed. I had the receipt and the process was hassle free. Jack was the one that helped me out. Friendly, professional and courteous. Advance auto parts - A+ Thank you

Luis Aguilar

★☆☆☆☆

a year ago

Stopped by to pick up a battery that I bought there to recharge since it was not working properly. The associated that was there didn’t have a good attitude. He seemed annoyed and was like he was making me a favor. He went to look for another employee , since couldn’t understand me - and same thing - not a good attitude. They had a hard time finding my battery since the employee that received it didn’t took my information. The battery was not even charged. Definitely not going back to advance.

Louie G

★★★★★

a year ago

Don't really shop in store but the place is always clean and organized. I have picked up quite a few my online purchases and have not had any issues at the time of pick up. Employees always approach you and ask if you need help almost immediately. I appreciate the fast service. Also have had to return items, and as long as you have your receipt, every employee that I've dealt with has made it a smooth process. I would recommend you use this establishment.