South Texas Buick GMC Service and Parts

Jesus Hernandez

★★★★★

a year ago

Josué covered all bases and made sure my truck was taken care of.

Gabriel Lopez

★★★★★

Edited 3 weeks ago

Great service and excellent customer service

Perry Dennis

★★★★★

6 months ago

Very pleasant and relaxing. Thank You!

Violeta Torres

★★★★★

6 months ago

Excellent customer service and friendly staff.

David Johonnett

★★★★★

a year ago

Professional personnel and great customer care made for a quick and thorough diagnosis with minimal downtime. Great experience as I have come to expect from the staff at South Texas GMC

Angel Mora

★★★★★

6 months ago

AMAZING PEOPLE AMAZING ENVIRONMENT AMAZING CUSTOMER SERVICE. FROM THE WELCOMING TO THE DELIVERY UNTIL THE FAREWELL

Jose Ramirez

★★★★★

a year ago

The service provided to me was and has always been excellent and has always exceeded my expectations. Michael Martinez, my service adviser, is really tentative, helpful, and always goes above and beyond when assisting me with my vehicles.

Alonzo Beltran

★★★★★

4 months ago

My experience was handled in a professional, friendly and timely manner.

Jose Hernandez

★☆☆☆☆

8 months ago

Spoke to Juan on 7/7/25 at 1:53 PM and he looked up a thermostat for 2019 chevy silverado and they don't have any in stock. He recommended to go to Clark Chev in McAllen, TX. He did not know the operating temp for this vehicle either. Very incompetent!~ You can call me if you'd like South Texas GMC to discuss more.

Marce E Lizalde

★★★★★

3 months ago

Excellent customer service from Edward and mechanic work by Joshua Ramos appreciate the great work

Richard Garza

★★★★★

Edited a month ago

Have always had positive interactions at south Texas GMC service department. Management and staff have always been knowledgeable and helpful.

Juan Fuentes-Chavez

★★★★★

3 months ago

Best customer service, it’s not a rule, it’s the daily basics, wouldn’t take my GM vehicles elsewhere

Dee Vee

★★★★★

5 months ago

Josue makes it so easy to take care of my vehicle. Never makes excuses always has solutions!! Exceptional customer service Josue!

Jose Salinas

★★★★★

a month ago

Mr. Josue Cruz was great and helped us out with our vehicle needs in the Service Department.

Bob Wernert

★★☆☆☆

6 months ago

This is the second service visit for my 2023 GMC Sierra. Both have been recall items. The first visit was for a software update and I wasn't thrilled. I believe the software update was performed but the GMC app didn't indicate anything happened. This recent visit was the L87 engine recall. I'm not sure GMs solution makes sense. As I understand it my truck was I identified as most like having an engine produced during production runs with defective parts. My engine passed inspection and got an oil change with 0-40W oil. Now the new recommend oil for my truck. I understand my warranty for the engine has been extended. Not sure my engine is going to be good going forward. The main issue I have with South Texas GMC is that they indicate my truck will be washed and it never has happened. If fact, the first visit I needed to clean mud from the floor mat that was not there before.

Dago Salinas

★★★★★

7 months ago

Hey Michael, I really appreciate your help and the speedy service you and the service crew performance from a 3 1/2 hour prediction to a 2 hours job. Thank you for leading by example and South Texas Dealership needs more workers like you! Kudos to Olivia and much thanks also for going above and beyond in helping me find my vehicle and leading me out .

Ben Marriott

★★★★★

7 months ago

Again, being a return customer, I had a positive experience. My Service Advisor, Josue Cruz, was courteous, knowledgeable, and informative keeping me abreast of the process. My truck was serviced and repaired. Josue also advised me of future preventative maintenance measures to consider in the future.