Best Auto Service

Stefan Solowiow

★★★★★

10 months ago

Eli at the front desk was very courtesy in answering my questions. I had to get a radiator replaced and they were able to accomplish within the same day and my car was ready to be back on the road. Great service and great turn around. HIGHLY RECOMMEND!!

Michael Pavon

★★★★★

7 months ago

If you see the picture from a couple of days ago of the red A/C Shelby Cobra '65 replica, that's us. My wife and I built it ourselves in 2016 as a wedding gift. However, a couple of years ago, we started having issues with the (blue print engines) engine and I eventually got overwhelmed, so it's been in storage for the last couple years. Finally we decided to get some professional help and after talking with 2 other shops specialized on "exotic" vehicles (one asked for 450 dlls just to look at it), and remember, at the end of the day it is just a kit car with a ford engine, we decided after reading the reviews to try this place....well, i can't express how happy we are, i just inspected the engine bay and saw all the effort into details the guys did, it is amazing, and all the work for way under 1K!!!, finally, the cherry on top of the pie of course is Ely! LOL, i didn't know he was the same Ely i know for the last probably 18 years, since he was at Firestone. Anyhow, great crew, awesome attitude from all of them and fair prices... what else do you need?

Raul Castillo

★★★★★

3 months ago

Eli was very professional and respectful. Excellent work on my car. Will recommend.

MrBig Techouse

★★★★★

10 months ago

Eli deserves a raise! Best mechanic shop I have ever been. Took my Modified C6 Corvette GS and they took care of me, i don’t look for the best price.. i look for THE BEST QUALITY.. I HIGHLY RECOMMENDED BEST AUTO SERVICE.. located on Trenton & 23rd st McAllen, TX

David Saenz

★★★★★

11 months ago

I had been looking for a good, trustworthy and reasonable mechanic shop for some time and to no avail. I got referred to BEST AUTO SERVICE by a friend. This mechanic shop is AWESOME! They brought my truck back from the dead! Eli treated me like family and he kept communicating with me giving me updates on the progress of my truck. Turned in my truck on Monday and got it back the next day! All the workers there were fantastic! Take your broken car to them. Trust me. You won't regret it. Tell Eli that David sent you!

Gayle C King

★★★★★

6 months ago

I had my rear hydraulics replaced. They were so efficient they did it in 30 minutes. They are fair, expert, and honest, the perfect trifecta for an auto mechanic shop!

Cynthia Bocanegra

★★★★★

a year ago

I was recommended Best Auto by a friend who only had good things to say about their service, so I decided to give it a try. The first bonus was they offered to drop me off at work. Initially, I was told that my transmission hose had a leak and needed to be replaced, but within an hour and a half, Eli called to reassure me that there was no leak and that the hose was perfectly fine after running a test. They even fixed my front headlight at no extra hassle. With affordable prices and exceptional service, I’m giving them 5 stars as a first-time customer!

J G

★★★★★

10 months ago

Eli and crew were fantastic. They were very professional and were super friendly. You need your vehicle repaired, I highly recommend this place. Good price and fast service. They fixed my daughter's vehicle alternator and I'm grateful. Thanks guys.

Eli Rodriguez

★★★★★

7 months ago

Took my vehicle for diagnostics after having it overheat on me. Eli was very helpful and welcoming. Contacted me as soon as he was done with diagnostics and provided next steps with an exact estimate for parts and labor. Very satisfied with Best Auto Service. Recommend for your vehicle needs.

Alexandra R.

★★★★★

2 months ago

My go-to for everything. Minimal tune-ups, all the way to modifications. They are well organized, very knowledgeable, and justly priced. I cannot remind enough!

Art

★★★★★

2 years ago

First time visiting this establishment and had a great experience. My vehicle needed an oil change and tire pressure check. There was also a rattling noise from the previous day. Well, it turns out that there is a possum nesting under the hood. Besides being a first for me, I am grateful that they were able to resolve the issue. The wait was enjoyable and I will definitely return in the future. For the services I requested, it is not only recommended, but it is also reasonably priced. Thank you Eli Peña.

Judith Pavon

★★★★★

2 years ago

Great service from Jose. I took my car without an appointment, and I received fast and affordable service. This mechanic shop offers an ample selection of services and they are very honest with the customers. I'll definitely recommend this mechanic shop.

DYL

★☆☆☆☆

6 months ago

I took my car to Best Auto Service. My car is under warranty, and this shop appeared as an option from the company. The issue was that a tire sensor was failing. After two hours, they told me the cost was $57.50. They had not fixed anything, said they didn’t have the equipment, and that they don’t repair that type of issue. What they did was a “diagnostic,” which simply confirmed that a sensor was failing—something I already knew from my car itself. Under my warranty, I am supposed to only pay $50 for any type of repair. I told them this, but they said that in this case the insurance wouldn’t apply because there was no repair. What is unacceptable is their lack of honesty. They knew from the start that they wouldn’t be able to repair it, yet they still accepted my car. If they had told me upfront that they couldn’t fix it but they would charge for a diagnostic, I would have said NO and looked for another option. But instead, they preferred not to lose the chance to make even a small sale, fully aware they weren’t going to fix it. Their behavior clearly shows a serious lack of honesty with customers.

rudy sanmiguel

★★★★★

11 months ago

Had my wife's Mini worked on a few months ago, warranty repairs. Eli and the crew are top-notch. They communicated well and made me feel like I was their most important customer. Being that the Mini is an import, I was aware that some parts would take a minute to arrive. Eli kept in touch on shipping / delivery time frame as he got them. The work is immaculate. The car is now in tip top shape. I strongly recommend you bring your import here and nowhere else.

Ivan Arvizu

★★★★★

4 months ago

Literally the best auto shop in the 956!!! I've brought my Cobalt initially for an AC repair in 2024 and still works!!!They've gained my trust ever since that I've been back for other repairs (gasket, turn signal, & hub bearing). The shop is efficient, with fair prices, transparent & communicates well. Highly recommended 👍🏻👍🏻

Jose Vielma

★★★★★

3 months ago

Very friendly and easy experience. I was able to leave the vehicle after hours at my convenience and it was ready the next day as promised. Reasonable pricing and I liked that they offer a Veteran's discount. Good job Eli!

Nala Alaniz

★★★★★

2 months ago

As a first-time customer, I had a very positive experience at Best Auto Service and felt confident in the care provided for my vehicle. After searching for a reliable car care provider for my older model vehicle, I feel fortunate to have found an auto shop that is efficient, customer-centered, and exceptionally clean. I found Best Auto Service while specifically looking for an ASE-certified shop. Eli, who manages the shop, was wonderful. He was professional, attentive, and genuinely kind throughout the entire process. The technician who worked on my car was also very courteous and professional, taking great care with the service. Everyone, from the front door through completion, was friendly, helpful, and knowledgeable. I feel confident returning for future service. Thank you so much for excellent vehicle care.