Reviews
Caity Moreno
We’ve been customers of AID for over 10 years and my in-laws even longer. They are always helpful and honest. We usually have to drop off our car at night and pick up the next day, this can be inconvenient but it’s worth it to us because we know we’re not going to be scammed.
We really love Woody, he has helped us so many times over the years.
★★★★★ 4 days ago
Ruth Poindexter
Quick service and helpful on what was needed for my tire. Very nice people!
★★★★★ 2 weeks ago
Kila Bailey-White
I found this shop on Reddit and desperately needed to get my car inspected. They’re first come first serve, I got there around 7 and was 3rd in line. I waited about an hour or so and got sent on my way!! Super fast, great communication throughout and I’ll definitely be going back
★★★★★ a month ago
chris stiltner
Woody really should not be dealing with the public. Horrible LONG TERM customer interactions. Definitely considering changing repair places due to the way he speaks to customers
★★☆☆☆ 2 months ago
Bill Phillips III
★★★★☆ 4 months ago
Sherrena Shupe
Always does a great job for us
Thanks Jeff and team !!
★★★★★ 4 months ago
Morris Langford
★★★★★ 6 months ago
John Sharp
This place is incredible. They not only were polite and kind, they were VERY fair with their prices.
Knowing how much repairs cost, when they gave me a quote, I was shocked at how low the price was. Most importantly, they did an excellent job in a very efficient manner. If you need a 24 - 48hr turnaround on a vehicle repair, these are the people to call.
I will be using their services again!
★★★★★ 7 months ago
Sam Smith
I used this shop for roughly 7 years. I feel the service and customer relations became more poor in that time. The latest repair there was an issue they could not figure out and told me I had to take it to the dealer after a very dishonest explanation of the issue. A simple Google search showed poor power delivery as main issue. Alternator had complete failure a few days later. I do not mind they were wrong, but they dismissed me and only tried to get me out of their shop and were rude in the process. This was very disappointing which lead to leaving after 7 years of being my go to shop I would recommend.
★☆☆☆☆ 8 months ago
Matthew Mason
Shady business practice. They worked to replace a radiator and thermostat with new coolant. Promising a 1 year guarantee on parts and labor for everything.
Approximately 2 weeks later, the car was being driven back to Lynchburg from 3.5 hours away. Suddenly the check engine light came on and the car began to overheat, leading to a blown head gasket. The mechanic later admitted to clearing the engine codes (resetting the check engine light) after servicing without telling me and never asked for permission before to do so. My family would not have taken the trip if the check engine light was on to begin with had the codes not been reset. This turned into an awful situation and they feel they caused no wrongdoing.
After more than an hour of phone conversations, they were unwilling to help resolve any problems.
Think twice before going here.
★☆☆☆☆ 8 months ago
Sebastian Shaw (Starscream)
The employees there are very professional, but also very easy to talk to. Not only that but the service was done in a fast timely manner. I will most definitely be going back to them for all of my tire and auto repair needs. As you were...
★★★★★ 9 months ago
Frances Baker
They are very accommodating and with try to help get you back on the road.
★★★★★ 9 months ago
Anthony jenkins
Very nice
★★★★★ 10 months ago
Tom Fariss
Always thorough and call before repairs to let me know and cost
★★★★★ 10 months ago
Cj Sellick
Best place to go for all your tire needs
★★★★★ 10 months ago
Jake Chavez
My grandson took his car to be repaired
Your staff treated him with a very honest fix. Would recommend your shop.
Thank you
★★★★★ 11 months ago
Sandra Martin
★★★★★ a year ago