Google Reviews
Victoria Hata
★★★★★
a month ago
I’ve been bringing my cars to Akin’s Auto Repair for over a decade, since 2012—long before they moved to their current location. When my husband first told me about Akin’s, he said it was an auto shop you could actually trust. I was skeptical at first, but he was absolutely right! Akin always takes the time to explain what’s wrong with my car, often showing me the parts that need replacement and walking me through the troubleshooting steps they used to find the issue. That level of transparency is rare and has built my total confidence in their work. Over the years, I’ve also realized that I always leave Akin’s smiling. No one looks forward to car problems or waiting around in a repair shop—but somehow, I genuinely enjoy stopping by to say hi to everyone. Akin and his team are consistently kind, professional, and helpful. My family and I sincerely appreciate all the repairs, maintenance, and oil changes they’ve done for us. If you’re looking for an honest mechanic who truly cares, I can’t recommend Akin’s Auto Repair enough.
Nishant Upadhyay
★★★★★
a month ago
Called him to book an appointment and told him that the car died on the freeway. I told him that the mobile mechanic put new alternator and starter motor and that did not fix the issue. He knew instantly that it was the dead motor and very patiently told me about the next steps I should take. Very honest, respectful and helpful mechanic. I would definitely recommend this place to anyone nearby who wants to get their car fixed.
Marsha Perez
★★★★★
a month ago
After finding this auto repair shop on Google and seeing the reviews, I decided to bring my car here. I'm happy I did! I'm always so nervous when taking my vehicle in for repairs but Akins provided excellent customer service from the very first call. I needed new struts and shocks on my car and I called in asking for a quote. I was asked to text the year, make, model and vin of my vehicle. I received a text back stating they'd look into getting the parts and text me back with a quote. I received a text back with the price that also included an alignment and I was pleased with the quote. I took my car in first thing Monday morning and was greeted with kindness and professionalism. He told me he'd have my car done by the time I was off work at 5pm and the price would not change unless he saw something else needing to be done. He said, "No gimmicks here!" That eased my mind and I felt he was genuine and actually cares about the quality of work his shop provides. That's always important to me. I received a text followed up with a call around 4pm that my car was ready for pick up. When I got off work, I drove straight over and picked up my vehicle. No price increase and I was shown my old parts and he explained the damage on them while also explaining the new replaced parts. I am very appreciative and pleased with the quality and care of the services I was provided with. I will go back here in the future and will recommend this auto shop to friends and family. Thank you Akins!
Heidi Gonzalez
★★★★★
4 months ago
You can't go wrong with Akins... top notch service at an extremely reasonable price. Akin, his brother and crew are extremely knowledgeable... and HONEST. They have been my go to for nearly a decade with my German car. No unnecessary pressure to upsell like so many others. There work is reliable and timely. The shop is well kept, with a waiting room equipped with guest wifi. I highly recommend these guys!
Lillian Nguyen
★★
☆☆☆
2 months ago
I called for a last-minute free brake inspection, which they were able to accommodate. I’ve been to Atkins previously for an A/C repair and had a good experience. This visit was for a brake inspection due to grinding noises. The inspection itself took about five minutes, and the worker Victor was nice and fast, which was the only good part of today’s experience. After the inspection, the owner approached me in the waiting area and explained that my brake pads were worn down and grinding against metal. He quoted approximately $420 for the front brakes and $400 for the rear brakes, stating that this was the lowest price he can go. I asked whether it would be possible to receive a written list of parts so I could purchase them myself and pay for their labor only. He immediately declined, stating that he does not perform labor on outside parts and does not provide pricing to customers who are not proceeding with service. His response was brief, rushed, and dismissive. It’s understandable that he doesn’t want to provide service on outside parts, but I felt it was reasonable to ask. I also asked for written estimates because Atkins’ website advertises “Transparent Pricing: FREE brake check and clear, written estimates,” which led me to expect some form of written or itemized list for transparency of costs. The owner said he would only text me quotes for the total repair cost as he walked away, ending the discussion. Later, they texted me a quote, stating I’ll need a brand new rotor and pads for the front brakes for $420. I was not opposed to paying for the repair nor did I haggle with him because I know the workers do good work. I even brought my laptop because I was ready to pay and wait for them to fix whatever needed fixing. But I wanted to understand the breakdown of costs before committing because it’s a large expense. Based on the manner in which the interaction was handled, I chose not to proceed with their service and will be taking my business elsewhere from now on.
Addison Dean Wightman
★★★★★
5 months ago
I couldn’t be happier after taking my 2018 Toyota Tacoma TRD to Akins Auto Repair. Akin and Aydin are now officially my guys here in San Jose for any repairs, maintenance, or service my truck needs. They were honest, did excellent work, and their pricing was very reasonable. I grew up around auto shops — my dad was a gearhead — so I know good work when I see it. I can handle basic jobs myself, but being disabled now, I’m not always able to work on my vehicle. Akins reminded me of my dad’s shop growing up: welcoming, trustworthy, and full of pride in their craft. Aydin was friendly, easy to talk to, and someone you can immediately trust. You can tell he genuinely loves what he does and enjoys helping people. I scheduled an appointment ahead of time because I don’t expect jobs to be done on the spot. They had me drop off my truck, went over everything in detail, and finished the work right on schedule. I’m really happy with my first experience and will be bringing all three of our vehicles here from now on. Thank you, Akins Auto Repair!!
Ernest Wu
★★★★★
3 weeks ago
Quick brake change and reasonable price. Akin doesn’t BS you and respect your time. Will definitely try tune-up next time.
GP Method013 christopherwilson013
★★★★★
3 months ago
Akin knows his business and business is good. He leads from the front and, from my experience, he was quite knowledgable of his craft. He didn't try to upsell me and didn't try to gouge me for the work. Now if I could find an electrician that was the same lol. The best word to describe Akin is honest.
Angelica Mendoza
★★★★★
5 months ago
Atkins Auto Repair is my go to mechanic shop. They are professional, service oriented, and most of all honest! They don’t lie about what your car needs. I’ve been coming to them for years. They’re great! Amazing people. Trully! They know what they are doing and they do it with care! Top customer service! Thank you!
Kerry Chen
★★★★★
4 months ago
This was my first time visiting the shop. The front office staff were so friendly and had a great sense of humor. As someone from Oregon, this was my first auto service experience in California, and the shop made me feel comfortable, confident, and assured by their professionalism and honesty. I’ll definitely come back and recommend this place to my friends
Jai Kalra
★★★★★
Edited a year ago
I like this establishment by two brothers. Always honest with their clients, good service and competitive rates. I like the honesty aspect the most and as such this review! I have been their client for past five years, I used to drive all the way from Berkeley and 40+ miles away just to get my service here. I blindly trust them. In the car business, can you find such a place? I have found one. All you need to do is give him the key. Everything will be taken care of automatically, including charging you the lowest possible amount. I did my break work with them and I’m giving him more business because of this fact. And for that reason, he is always always busy! Thanks and be well.
Jake E
★★★★★
5 months ago
Brought my truck in based on the impressive ratings and was not dissappointed– they are definitely deserving of 5☆'s and more! Professional, fast check-in, a comfy waiting room, truck was ready when promised, they used parts that exceed OEM standards, and Honest! When they called for repair approval after inspection, besides the bad wheel bearing I already knew my brakes were bad, so when they told me brakes need replacing I wasn't surprised. They told me what they found, fixed it, and didn't try to upsell or say I needed repairs that weren't necessary. AND the final price I paid was exactly what they said it would be when they called for approval– so no surprises or extra charges. Also, they have a big secured parking lot BEHIND the shop. The driveway entrance is to the left of the repair bays (which, like everything else, are very clean & organized) Driving home in what felt like a new truck, I was very happy with the repairs, the price, and the turnaround time! 👍
Allison Marcotte
★★★★★
Edited 4 months ago
Extremely fast and reasonable service! I had my A/C serviced for such a good price that I'm annoyed I didn't do it earlier. They didn't try to upsell me on anything and were so kind and positive to work with. I would absolutely keep taking my car here!
Abhinav B.B
★★★★★
4 years ago
Most reasonably priced service my 2015 BMW had been through. Good communication and honest inputs. They replace with original parts and use BMW recommended oil n stuff. I have taken my car to two other service centers in the past, they charge a bomb for the same work. I was pleasantly surprised to hear my regular service got done for $100.
sanjana S
★★★★★
Edited a month ago
Edit: The good reviews for this shop is definitely justified. Don’t be too quick to judge if the person on the phone sounds a bit busy. The service is definitely worth it! The person is super knowledgeable and knows what he’s doing. 10/10 for honestly & integrity. 10/10 for the pricing. We paid HALF the price compared to BMW service center quote. This might become our regular service shop. And we wish we would’ve found this place earlier.
Jason Hirtzel
★★★★★
4 months ago
Wonderful local shop. The place is pristine and they provide only needed service. Not trying to upsell or take advantage. Experienced techs, fair prices and secure parking. Owner is busy so be patient with the response time. It's worth it!
Franey Gruell
★★★★★
a month ago
I brought my car for some maintenance and had a really positive experience. It’s always a relief finding a mechanic you can trust
Khiem Do
★★★★★
a month ago
The best auto repair in town so far reasonable price friendly promise pickup on time I will come back.
Ahmed Radwan
★★★★★
4 months ago
Very professional, great expertise and fair prices. Absolutely trustworthy. I have been coming here for years with multiple cars and I was never disappointed.
yanqiu zhang
★★★★★
8 months ago
Great experience at Akins Auto! They diagnosed my car quickly and explained everything clearly. No pressure, fair prices, and even gave me a discount. Honest and efficient team — highly recommended! Thank you again — I’ll be back next time and will tell my friends too.
