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About Business
Alan's Auto Glass brings expert Car Repair solutions to the local community in Seaside, CA, Seaside. From Auto glass shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Seaside, CA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 54 reviewers. By focusing on the specific requirements of the Seaside, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Seaside, CA and beyond.
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Google Reviews
K Strickland
★☆☆☆☆ Cracked windshield replacement horror story. Sybil (name changed as a courtesy) is kind and reels you in at first; come back with installation concerns and the switch flips. Reason for one star: 1) No follow up from shop on customer voice mails during replacement (I had to physically drive to the shop for answer to question to be told by Sybil she usually does not check VMs for days); 2) Not truthful about requests of insurance company (my Mercedes requires OEM factory glass for proper fit, operation of safety features; shop told insurance company OEM was a customer preference not requirement from Mercedes); 3) Shop is exceptionally dirty with parts, trash, tools everywhere on counters, floor; 4) When returned with concerns (aftermarket windshield did not fit, new windshield damage/glue where Mercedes rain/lane departure warning system sensors are located - see photo, VIN was not visible through windshield - see photo), both Sybil and windshield tech (who grew angry) were defensive and defended their shoddy work as "experienced glass experts". I ended up having Mercedes put in a new OEM factory windshield; they confirmed improper fit of windshield installed by Alan's Auto Glass. After I called my insurance company, Sybil offered to work with me offline but given reaction to my concerns and untruthful info provided to the insurance carrier, I declined. I knew they'd just put another aftermarket in that did not fit for their profit margins. The insurance company and glass administrator also stated at least three times that this shop was not a preferred shop. I would double check that this shop is approved by your insurance company. Don't drink the sweet Kool-Aid. There are other choices in Monterey.
RICHARD H
★★★★★ Fast, friendly, and knowledgeable service The receptionist was very competent and helpful I highly recommend for any windshield or glass problems and I will go back if needed
Latino Power
★★★★★ Well,i went to ask aquestion about my cracked windshield and she help me alot,she answer my Question n guide me to the proces to get the new windshield to my car,and they put a new winshiend of my car in a few hours and tell me What to do after,so i recomended this place and its better if you work woth your insurance cuz if you pay from your pockwt can get a lilttle expensive.
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