Alaska Spring & Performance

Titus Hermann

★★★★★

a year ago

I had a complex front end issue going on with my 97 F250 HD Diesel 4x4 truck that had a previous straight axle conversion done on it years ago. I called Alaska Spring and they patiently listened to my concern over the phone and recommended I stop by for a quick visual. The owner, John, came out onto an icy wet parking lot with a flashlight and inspected my front axle. He was able to get me booked into the shop for a more thorough inspection and was able to get me quickly and properly repaired and back on the road. Their knowledge level is top-tier, and the entire staff and experience was also top-tier. I will be recommending Alaska Spring to all I know and will be using them again for any future repairs needs. Thanks again John and crew🙏

Paulo Faria

★★★★★

a year ago

These guys rock. They are very knowledgeable, have great customer service, and provided a quick turnaround. I brought my short bus conversion in for a suspected suspension issue and they were quick to diagnose, took the time to show me what was failing in the bay, and fixed it in no time. I had 2 mechanics look at the issue previously and they failed to fix the actual problem. Definitely recommend them.

Chad gerondale

★★★★★

8 months ago

John and the team are Doap, like soap on a roap. They provided great service with in my budget, and noted other concerns not known to me. My 1968 Cougar is now running better than ever, its way mo betta. BooYah!

Cory Pepiton

★★★★★

a year ago

Quick, knowledgeable and affordable service for our family’s classic dream car. They’re thorough and find things other folks miss and they know and love classics so their advice is solid. . I’m grateful to find a trustworthy team to help us with this project.

Joshua Jackson

★★★★★

6 years ago

My recent, and first time experience with Alaska spring was top notch. I had a very unfortunate incident with my truck that needed immediate attention. It was very stressful, late in the day and I live out of town and was scrambling trying to figure out what to do. John?, owner, and multiple others jumped into gear to start working on my vehicle. They were on the phone promptly with multiple parts suppliers and specialty shops to find everything they needed. I had to wait in the waiting room for 3 or more hrs and saw a lot of interaction with other techs and customers who were in and out during that time. Everyone there seemed happy to be there and truly enjoy their job. This high moral says a lot about how a business is run from the top down and put my mind at ease to the work being done. Some might say they are expensive and that might be true. However they are specialists at what they do and I am happy to pay that price for quality work. I have easily paid more for work that was sub par with mechanics who were very unpleasant to deal with, that was not the case here by a long shot. I walked away in a lot better mood than I walked in with and felt truly lucky to have stumbled across AK spring! Thanks fellas!

Ashley Wiglesworth

★★★★★

7 years ago

Can't recommend them enough. This has been my go-to mechanic for over 10 years. They've helped me with everything from oil changes to putting a new engine in my Jeep. This last visit was because my heater went out in our Subaru. Called Wednesday night and they had me in first thing Thursday morning and had my car fixed and toasty warm by Thursday afternoon. Great guys and an all around fantastic shop!

Meghan Oleary

★★★★★

8 years ago

This place had great customer service and they are very thorough. I thought my e-brake cable was broken but it turns out my whole brake system was messed up and had been for sometime, despite the fact that other mechanics had checked the brakes recently too and said they were fine. Allen showed me the messed up parts (after they had been taken off my car) and explained the problem had been going on for a while (like months). The repair job was much bigger than I expected but they still did their best to get my car finished in a timely fashion. I will definitely be coming back to this shop for my future repairs.

Rick Stanley, DMD

★★★★★

a year ago

Super helpful! Went way out of their way to help me find the right springs to take care of the sag in my jeep Wrangler, with a heavy Overlanding load! Couldn’t ask for a friendlier or more helpful group.

Skip Matthews

★☆☆☆☆

2 years ago

I have a small camper on a pickup truck that uses air shocks (air bladders) to help carry the load. This year when I put the camper on I noticed that on side was slowly leaking air. I went to AK Spring to see if it could be repaired. They told me that it could not be repaired and that they are not recommended for Alaska. I should change them out for new overload springs for $1700. I was ready to do it but thought I would look into it a little more before I spent that much on new springs. My neighbor is a mechanic and took a look. There was a leak where the air line connected to the Schrader valve. Total cost of repair = $11.00. I would have gladly paid AK Spring a couples hundred dollars to do the same. It makes me mad that instead of repairing something they wanted to just sell me a whole new suspension system.

Kristen Connors

★★★★★

7 years ago

We were so lucky to find these guys! I wouldn't trust any other shop with my Jeep. Allen and the team truly provide quality work and go above and beyond whenever we stop by. They are thorough and will take time to explain problems and help offer solutions so you can make the best choice for your vehicle.

Raymond Ricks

★★★★★

10 months ago

John and his team are amazing. I was visiting from Savannah Georgia and they squeezed me in and did awesome job. By the way my van isn't easy.

Ben Persinger

★★★★★

3 years ago

Have used these folks for a few years and had consistent good honest service on several different fleet trucks and personal cars. Just had an emergency rear spring replacement and they got me in and swapped it out. Highly recommend

Brian Healy

★★★☆☆

5 years ago

Used to like them. Brought truck in to get a sensor replaced, I told them the check engine light was intermittently on. 20 minute job. Dropped off first thing in the morning. Took all day and then told the check engine light went out when they drove it around the block so they didn't replace it. Was still charged hour service $125. I had to replace sensor a week later, ended up just doing it myself. Won't go back

Chris T

★★★★☆

5 years ago

This is the only mechanic I trust in Anchorage, with my 4x4 Jeep. Let me tell you why with an experience. I bought my used Jeep for $3,050 that had an awful oil leak since day one. I tolerated it for years, until I felt I had a lot of savings to tackle this big problem. Mechanic shop A told me to fix my oil leak, it would be upwards of $4,000 to $5,000 dollars. Reason being they must lift the entire engine out. $4k was out of budget. I take my vehicle to Spring and Preformance for them to inspect it (they did not charge for inspection) and summed the total to fix the same oil leak to be $1,600. Reaso being yes the engine must be lifted, but not entirely. This saved me so much money, was just a giant relief, and years later my oil is not leaking and I'm still having only them do all the work on my car. So I genuinely trust their prices and insight on keep my vehicle running and suspension tuned. Try them.

Jacob Craig

★★★★★

13 years ago

I needed to Replace my rear leaf springs, so I was referred to Alaska Spring by custom truck.They gave me a handful of options ranging from the cheapest to the most expensive, and then they told me what the ideal long-lasting fix was. They gave me a cost estimate for each option and an estimate on how it would perform. I chose to go with a complete replacement and upgrade to HD leaf springs, and also welding brackets on to mount aftermarket rear shocks. They had my truck ready to go in less than one work day. A couple days later I went in at around 5 to get some lights, they gave me a really good deal on some Rigid Industries lights and had them installed in an hour. This shop has exceptional customer and repair service. I will definitely recommend this shop and will be going back.... but hopefully not soon!

jesse hale

★★★★★

3 years ago

I will only be taking my truck here from now on. I had suspension issues with my lifted one ton. I took it to four other shops before AKS, and each of them kept throwing parts at it and charging me. None of them got it right. Allen at AKS spent time going through it, and had to redo the ball joints and allignment done at other shops. I asked if I had a case to complain, and he responded that "these other shops wouldn't know an adjustable ball joint if it hit them in the head" :) He took the time to fine-tooth-comb the truck, and it is once again a pleasure to drive. As I began, I will only be taking my truck to AK Spring from here on out, and I suggest that you do the same.

Will Brown

★★★★★

14 years ago

Grew up in a shop, literally, as my father had one. Have worked in many over my 62 years. I can tell a BS shop from the real deal. These guys are the real deal. From north of Anchorage I had to wait while my 4WD had the front end serviced. Wait all blooming day. The auto parts place delivered the wrong part. 2 times in a row. I was there, witnessed it and was there when the third delivery got the right piece. This was Saturday afternoon by this time. They took me in the back, under my vehicle, pointed out the broken or worn out parts while they were still in place first thing that morning. Then during the day they fed me and gave me custom coffee then let me see their chopper projects they had upstairs and hot rod projects downstairs. Not a guy touching a single project all day, just customer vehicles. They also had a number of obvious long time customers come in during the day to pick up vehicles, drop them off or get estimates. Did not see one disgruntled customer the entire day. In short, I will be back to Alaska Spring and Performance for anything they can handle - which seems to be anything. From light service to total frame-off vehicle restorations, transfer case/differential/transmission rebuilding and engine rebuilds or they can get you a crate engine. Not many places like this around anymore. They stopped right when they started on mine as a lady showed up with almost total brake failure. A traveler, they stopped everything to get her vehicle fixed and get her back on the road. They explained to me what they were doing and having been in her shoes I could understand. Now THAT is service. And she had never been there before or even knew it was there. Good shop.