Allen's Citgo & Wrecker Services

Quwana Pearson

★☆☆☆☆

a year ago

Do not come here! Especially if you have a foreign car. I got my Mercedes towed there on a Friday morning. They said the problem was fixed so my boyfriend paid for it. Come to find out it wasn’t fixed. Instead of them telling us they didn’t know what they were doing they started to experiment (obviously). 6 days passed not only it wasn’t fixed but they created 2 extra problems on top of it. We asked for partial of our money back and they wouldn’t give it back. And then they was trying to make us pay for the car to get towed to another place even tho they already got paid for a service that wasn’t fulfilled. Highly don’t recommend!

Tamar Smith

★☆☆☆☆

a year ago

Took my car here for 1 problem, left with 3 other problems. These mechanics are either too old or don’t care. They did not take responsibility for the problems they caused the car. They do not communicate to let you know what is going on. Do not bring your car here!!! I wouldn’t even trust the gas the sell. My car had to be towed away from there because of them messing it up.

Kyndall Knight

★★★★★

a year ago

I can’t recommend Allen’s service station enough!I’ve gone there for inspections, oil changes, and routine check ups before taking a roadtrip to make sure everything was working as it should. Johnny always takes care of me and No matter the service, I know my car is always in good hands. What really stands out is their transparency—they are good, down to earth, honest people with no hidden fees or unnecessary upselling. It’s rare to find a service shop that’s not only skilled but also genuinely trustworthy. If you’re looking for a place where honesty and quality come first, Allen’s is the one! I’ll definitely be returning for all my future maintenance and repairs.

Justin Chilton

★★☆☆☆

9 months ago

nice people but do not pay attention to anything went to get an oil change and they couldn't even read the oil cap while putting oil in my car that says 5w20 instead they put basic 5w30 after I asked for full synthetic now I have to replace my pressure sending unit and do another oil change

Caroline Rogers

★☆☆☆☆

a year ago

DO NOT COME HERE!!!! Check engine light was on comes back for catalytic converter. Pay 1000$ Let them fix it, drove my car for 10 minutes my car immediately overheats and check engine light comes right back on and had to pull over and get my car towed home. I go back and now they are telling me a code came back for a thermostat when they fixed it but didn’t tell me ANYTHING!!! Nor check to see why it was on. Comes to find out I had a radiator leak. had the nerve to try to charge me another 800$ to replace a radiator. I went somewhere else and got it replaced with the part and the labor for less than 300$ I’m absolutely sure my car never needed the catalytic converters replaced And they totally ripped me off!!!!!!

James Lincourt

★★★★★

2 years ago

I recently discovered Allen's Citgo, on N. Church St, when I needed my Nissan and Dodge inspected before the end of the year. Based on the conversations I overheard concerning repairs and pricing, I give them my highest recommendation. I got a welcoming small town feel where regulars have been going for years for trusted service. They have a neat and clean waiting area with an attentive and courteous staff. After the first of the year, I'm going back for oil changes on both vehicles and, if they can help me out, some suspension work on my Nissan.

Brittany Lewis

★★★★★

6 years ago

These guys have been my go-to place for a while. They don't nickel and dime you or find things wrong to be fixed that aren't actually wrong. They are trustworthy, fast, and friendly. I have had several cars worked on by them. I always go there for my inspections and oil changes and brakes. If there is something they can't fix, they will send you to a reputable place. I needed some work done involving my muffler. They told me where to go and I couldn't have been more satisfied with their recommendation. They are the best.

J. T.

★★★★★

7 years ago

Not only were their prices for towing better than anyone else around, I could not ask for better service. One of my cars is just a difficult car all around - I had 2 that needed to be moved - and it was not an easy job but the kindness and patience Phillip showed me and the care he showed my vehicles far exceeded my expectations. They made a rough day significantly better. I am so very grateful and I highly recommend their towing services.

William A Caudle Jr

★★★★★

2 months ago

Great customer service Great overall experience

Brandy Baldwin

★★★★★

3 years ago

Friendly and professional. The team at Allen's make you feel comfortable and don't mind clearly explaining what is wrong with your vehicle. They are my go to..not to mention they have great prices. They also stand by their work. If your car is giving you problems I recommend you visit Allen's!

Britt Bratt (Britt Bratt)

★☆☆☆☆

2 years ago

I went for an inspection and this older white guy didn’t know what he was doing. First he didn’t know how to crank my car and tried to be funny by asking me did I have my car towed there. I had to go outside to my car to crank it for him, he didn’t have his foot on the break when he tried to crank the car. He had my car rolling because he didn’t put it in park.

Leigh C

★☆☆☆☆

2 years ago

Had a check engine light come on during a trip to Greensboro. Family member reccommended Allen's to check it out. I stopped by to see if they could do it and they said yes. They sent me inside to make up a ticket and when I returned to the vehicle a tech had already looked at the code and said it didn't make sense and it probably wouldnt come back again. He reset the code and was finished in less than 5 munites total for all he did. Said there was nothing that needed to be done. I went back inside and was handed a bill for $57 and change. I was floored. Autozone would have checked it for free and told me how to fix the problem. I took the vehicle over to another shop not far away and before I got there the light was back on. They told me the code meant I needed to change my oil and didn't charge to read thte code. They did it with synthetic oil for $45. Less than what Allen's charged to read a code! I went on my way and 1000 miles later the light has never returned. Beware of these people. They are not reputable.

Renee Tait

★★★★★

2 years ago

Great establishment, clean and a nice appearance. I dropped my car off and was given a ride to work, which I truly was grateful for. The staff was excellent and did a great job on my car. They are my forever car mechanics🤗

Lynn O'Ferrell

★★★★☆

6 years ago

Yes I could stay closer to my home and have any work done on my car but you can never get that experience with Harley and Johnny any where else. I've probably been doing business with them more than 15 years. They do a great job and Harley always treats me with respect and plenty of laughter!! Would not take a plug nickel for either of them.Thank you guys for being there when I need you !! 😁☺😌

Jacqueline Jeffries

★★★★★

4 years ago

I am been going to Allen's Citgo for about 3 years now. There is a reason I keep going back.. not only is work completed w/quality at reasonable prices; the employees are very friendly, warm, professional and they make you feel like family. I would highly recommend them to anyone.

Amy Adams

★★★★★

Edited 8 months ago

Always love coming here! Everyone is super friendly & very knowledgeable! We always bring our vehicles here for service! Update 7/16/2025 Still coming here for vehicle work, still a great place to come to!

Makayla N.

★☆☆☆☆

10 years ago

The customer service we received was horrible. We called ahead to let them know we were running a little late to pick up the truck and she was very rude over the phone. Then when we arrived the first lady we talked to wasn't so bad and then when she asked the one in charge of the rentals if she was free to help us, she sighed as if we were just a big inconvenience. After telling me my card was declined (which I used to get gas right after and it worked fine) she handed us the keys and didn't even tell us which truck it was and wasn't even sure where it was at. On top of that I received a phone call about 3 hours after we picked up the U-Haul asking when we were going to return it, because they double booked the truck and needed it back. We had the U-Haul for 24 hours and of course there was no compensation for being rushed. I would not recommend this U-Haul location to any of my friends or family, unless they are looking for poor customer service and to be harassed about when they will return the truck.