About Business
Alternative Automotive Services brings expert Car Repair solutions to the local community in West Palm Beach, FL, West Palm Beach. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in West Palm Beach, FL appreciate their attention to detail, leading to a consistent 4.8/5 rating from 57 reviewers. By focusing on the specific requirements of the West Palm Beach, FL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across West Palm Beach, FL and beyond.
Google Reviews
SGT. ROCK
★★★★★
10 months ago
Ya know, finding a mechanic shop you can trust, is as important as finding a doctor, in my opinion. Butch and company are as good as it gets. Twice I had emergency type issues with my 67 Pontiac. They took on my problems, seamlessly, and with great care. I've had the car almost 25 years and am far from wealthy. Other places see my car and think they're gonna make bank. I'm a retired Army guy, 100 % disabled and on a fixed income. Butch understood, and also loved the car. They'll take care of ya. Thanks to the Butch family.
Martin Perrone
★★★★★
11 months ago
My wife and I absolutely Love Butch Hale. He is the most honest man I have ever met in the Automotive Service Industry. Butch will NEVER sell you a part or service that you don't need. His business is family owned and operated by him and his children. We Highly Recommend Butch Hale and his Auto repair shop.
gary gatz
★★★★★
2 years ago
At first glance it may not seem like much, however, the moment you walk in you immediately are made feel at home. The customer service was top notch providing me transparency and frequent updates on my car. When my car was ready I informed them that I would not be available to pick the car up, to my surprise they went out of their way to deliver my car directly to my house! I have never been to a mechanic shop provided this level of service and friendliness. If you have an issue with your vehicle please give them a shot you will not be disappointed. Thank you guys for everything .
Debbie Bott
★★★★★
Edited a year ago
Great business. I will ALWAYS take my vehicle to them.Honest,reasonable in price. I actually paid less than they estimated. The girls are great in the office and Monica knows her stuff. Thank you to them for a great job.
Jathspuh
★★★★★
a year ago
They've been my go-to for over a decade. I don't know what I'd do without them. Everyone is very nice, knows what they're doing, and will give it to you straight with advice on your best options. Amazing service and very fair prices. No one does it like them and I can't recommend them enough.
Evette Kennedy
★★★★★
a year ago
This place is clean! Employees and management chef's kiss. I feel like I've been bamboozled and my money TOOK BY KIA! I used to pay almost double what they charged me for an oil change. I always dread taking my car for an oil change because for one... KIA usually take too long, like you will drop your car at noon and don't get it back until 8pm. Not this place. I was in and out in 40 minutes. I will be back! Your shop can have all my lil money because it's actually affordable. Thank you. ❤️
Steven Hill
★★★★★
a year ago
I had a great experience having my car repairs done here. Prices are very reasonable and the customer service is excellent. I will be going back whenever I'm in need of repairs or servicing. Thank you guys for the great service!
Margaret Reed
★★★★★
9 years ago
They were SO helpful, they gave me a fair price and were completely honest with what issues my car had. My master cylinder in my Jeep 2009 Compass needed replacing, which they order the parts right away when I ask them to start working on it(my car Iis technically decommissioned and it's very difficult to find parts) and they fixed it within that same week (probably not any more than 3 days). My clutch takes even better than when I brought it in, I didn't even realize how much MORE smoothly it runs when I put my car in reverse because it wasn't sticking at all, I was so use to stalling when I had to. They were so nice and easy to work with when I had to pay, and even every conversation on the phone they were always a willing to answer my questions and they followed through with every detail. Thank you!
Max M
★★★★★
2 years ago
I can’t say enough positive things about this mechanic shop. They were incredibly kind, honest, informative and efficient. They have earned a life long customer with me.
Krasimir Delinikolov
★★★★★
2 years ago
Honest prices, fast service, knowledgeable mechanics. This is my absolute favorite spot in west Palm beach. After 3 mechanics and 3 weeks I went to Alternative and my car was fixed for 3 days and cheaper than what other mechanics were quoting.
Roman P
★★★★★
5 years ago
Best help I have had in a long time. Monica and Butch really helped me out. Butch (head mechanic) is so determined to find out the problem with my truck. That he really went above and beyond my expectations. I usually don't write reviews but this shop really gave me hope in good mechanics still out thier. I had gone to dealerships and mechanics and they don't even look at my truck and tell me the problem is in my head. I will only come here from now on. This is a mom and pop place that really cares about your problems.
John Earman
★★★★★
5 months ago
Amazing place. Great service great staff. Highly recommend
Michael Wolf
★★★★★
5 years ago
Great local shop for personalized service you can depend on. Butch and his team have helped me with newer vehicles and my classic and never let me spend my money on services not required, and have even pointed me back to the dealership when that's been the best option. Always reliable and professional.
James Hicks
★★★★
☆
13 years ago
The mechanics here are great. I took my car in, they diagnosed and gave me an estimate. When I picked the car up it was exactly as they had estimated. No overages, to the penny. Great people too. Tell Butch I said hi. Oh yeah, and the car ran great too!.
Mz simply beautiful
★★★★★
5 years ago
Great mechanic shop, always friendly, always keeps it honest and will let you know whats needed most. There aren't to many reputable mechanic shops out there but Mr Buck is definitely one. Take your vehicle there, you won't regret it!
Josiah Thomas
★★★★★
7 months ago
They were always quick with responses and took very good care of me at very reasonable prices
Health Companion NEMT
★★★★★
a year ago
I only trust Alternative Automotive Services! They do always a great job! Very competent. Customer service is great! I'm satisfied!
Travis Tennant
★★★★★
4 years ago
i was having issues with my headlights, i couldnt figure out what the problem was, AAS figured out the problem quickly and kept the repair cost super low. next time i have problems with any car i 100% will be coming back. great people and great pricing. A++++
Nicole Ward
★★★★★
4 years ago
They were not able.to fit me in on a busy holiday weekend, and they took the time to refer me to someone they trusted. Extremely pleased and grateful! Excellent service!!! Integrity and genuine concern. Highly recommend.
Joe Garrett
★★★★★
Edited 9 months ago
They've been my mechanic for years, but they've become like family. I completely trust them to take care of my vehicles.
