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About Business
Andrade Auto Repair, LLC. is a highly-reputable Car Repair service provider based in Everett, MA. Andrade Auto Repair, LLC. covers all facets of the Car Repair industry, with a focus on Auto repair shop, Tire shop, Used tire shop. With over 172 reviews and an average rating of 4.2/5, Andrade Auto Repair, LLC. is a trusted name in the industry. Their presence in Everett, MA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Marcus Almeida
★★★★★ Excellent service, and they were the first to change the tire valves without me asking. They're a bit rude, but since they're not nurses, it's okay. The service is good and the price is fair!
Yvan Rojas
★☆☆☆☆ I had my snow tires swapped here last year, during which my factory-painted brake caliper was scratched. I chose to let it go at the time. When I returned this year for another seasonal tire swap, I was told they no longer work on cars like mine, which was surprising since they had no issue servicing it previously. The same technician who caused the damage last year was present. He does not speak English, and there appeared to be a misunderstanding regarding the fact that I had already moved past the prior incident. Unfortunately, he made repeated comments throughout the shop expressing that he did not want to work on my car, which felt unnecessary and uncomfortable. In hindsight, returning may have been a mistake. I would note that communication can be difficult here unless you speak Spanish or Portuguese, which may affect the customer experience.
Al KTL
★☆☆☆☆ # Terrible Customer Service - Avoid This Place **1 out of 5 stars** I had the worst experience at Andrade Auto Repair in Everett, MA today. Arrived at 5:00 PM and immediately got off to a bad start when they made me move my car around without explanation. The employees were completely unhelpful - when I asked about getting four tires done, they dismissed me saying they “don’t have time” even though there were two people working on tires and another just moving inventory around instead of helping customers. When I went inside to speak with the owner about the poor service, his attitude was absolutely horrible. He’s clearly not cut out to be a businessman. Without even knowing what transpired outside (since he was in his office the whole time), he told me I need to “be nice to his employees” if I want help. He had no idea what his staff had said to me or how they treated me. The final straw was when I simply asked an employee to check if they had my tire size in stock so I could potentially come back the next day - and was told “I don’t even have time to check.” Completely unprofessional from top to bottom. The owner has terrible management skills and clearly doesn’t care about customer service. His employees follow his lead with their dismissive attitudes. Save yourself the headache and go literally anywhere else for tires. This is the worst tire shop I’ve ever encountered. I will never be back and will be telling everyone I know to avoid this place. **Andrade Auto Repair - Everett, MA: AVOID AT ALL COSTS**
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