AR Motors TX

Ryan Wilson

★★★★★

5 months ago

I bought a car from Richard a couple of years ago and even referred some people to him and now I currently bring my cars to him to get work done no where else.

Nino Hernandez

★★★★★

2 months ago

Good service and excellent customer service They did my transmission and looked over my truck and they told me and not me knowing what was all wrong with my truck

Dawn Masters

★★★★★

7 months ago

If youre a woman looking for a car. Go here. Richard is the kindest most honest man ive ever met in the car world. I trust him fully and I will be continuing to buy my future cars from him until this man retires. 10/10 shop

Jon Hart

★★★★★

5 months ago

Brought my Range Rover in for an oil change. Customer service was excellent and was in and out! Highly recommend!!

zach levine

★☆☆☆☆

a year ago

Unfortunately I have had to add another review to this business. My first review was a three paragraph 5 star review because I was so impressed and pleased with the service I got here- it was a Trojan horse. In 2023/4 I spent close to $5,000 at this shop. They’ve replaced my entire air conditioning system, my entire suspension system. I happily spent the money because their mechanics are great and the warranties they offer. Unfortunately, this year I needed to make a warranty claim. My year old shocks and struts gave out, and my $4k air conditioning system gave out as well. The owner refused to make this right, claiming that it was my fault, and that I hadn’t fixed the parts he recommended (BS). He wouldn’t even let me warranty the parts!!! My brand new shocks had given out, and he told me to get lost. Called multiple times, went there in person, and he ghosted me. At one point in my life I told everyone I had ever met to use these guys and trust them like family. No more. Avoid at all costs.

Mar

★★★☆☆

Edited a year ago

I wish my transmission issue could have been fixed but I was advised to not even bother since Nissan altimas are trash cars with messed up transmission. Richard is a cool guy.

Bradley Albrink

★★★★★

4 years ago

This was a fantastic buying experience! Nate and Audrey were honest and bent over backwards to ensure my approval and ultimately the purchase of my new truck!! I am extremely happy with my purchase and would definitely recommend Covenant Auto Group to any and all people looking for a vehicle and an excellent experience!! Thank you Nate and Audrey!!!

Britain Hart

★★★★★

5 months ago

Exceptional customer service!! The staff is friendly, attentive, and will do everything possible to make sure you have the best experience whether it’s a car repair needed or purchasing a vehicle!! 10/10 recommend them !!

Charles Landreth

★★★★★

4 months ago

Richard and his team are great, they went out of their way to make sure we were happy with our vehicle purchase. Highly recommended!

Carolyn

★★★★★

2 months ago

Excellent customer service definitely will get you right!! Everyone is so helpful I definitely recommend if your looking for a car are truck go check them out!!

Mark Davis

★★★★★

2 months ago

Got a 2005 ford f150 from them. Its a work truck and it needs some TLC but it works great with no major problems and I paid a great price for the truck.

Tammie Cotton

★★★★★

2 months ago

Great customer service! I recommend anyone who's looking for a vehicle to go check car lot out and get the car your looking for you won't be let down promise

Jonathan Russell

★★★★★

10 months ago

We are so grateful to have found this business, Richard made the buying process so smooth and easy. His thoroughness and attention to detail in cleaning the vehicle made us confident in purchasing our Hyundai Tucson from him back in February. He was extremely helpful, friendly, and knowledgeable about his vehicles, able to answer all our questions, let us take the car out for a drive and even check for engine codes with our own device before making any decisions or negotiating. I felt no pressure to buy at all, which allowed me the time I needed to inspect and feel confident buying the car, and at a great price I would add! Three months later and it’s still running like when we bought it! We could not be happier with the experience and will definitely be looking here again when we need another vehicle!

Cynthia Cantelmi

★☆☆☆☆

6 months ago

Extremely unprofessional and rude. You call them and they laugh at your face without knowing anything about you. Their tow truck guy Ryan was almost a week late for towing our car. Called Wednesday for them to pick it up, took them until Tuesday to do so. Ryan kept giving us several different days and times when he would come tow the car. Stay away from this business. Worst auto company ever

Kira Dehnel

★★★★★

8 months ago

Richard and his team were fantastic, fair, and patient through the buying process. They posted a car that I was interested in, called me, and got me in that day. And I was test driving a little past closing and buying after closing. He took even more time to clean it well before passing it to me, even though I got there late in the day. He heard and respected my thoughts on the vehicle, and got me out quickly with a safe and reliable (so far???? But everything looks good on it) vehicle that I feel safe with my 16 year old learning with and my other kids riding in. They won me over. I want to use them for my main vehicle now as well.

Stephanie Moreno

★☆☆☆☆

Edited 7 months ago

Do Not Trust AR Motors — A Nightmare That Cost Us $1390 and Countless Hours of Stress I’m not exaggerating when I say this experience has left me shaken, furious, and betrayed. AR Motors didn’t just mishandle my truck — they shattered my trust, toyed with my time, and put my family through a maddening rollercoaster of lies and incompetence. I had a brand-new engine installed by AR Motors barely a year ago, and when I noticed a small oil leak, I returned — hoping for responsible, professional service. What followed felt like a cruel joke. They claimed it was a rear gasket issue. Said the truck was ready. I drive an hour out, only to be told it’s still at the welder’s. The next day, same story — drive all the way, truck still not ready. When we finally picked it up, my son took it to work. By the next morning? The truck wouldn’t start, and oil was pouring out, soaking the driveway in thick, wet proof of AR Motors' utter failure. We crawled under the truck and found missing bolts, loose bolts, and even stripped bolts that hadn’t been tightened. Bolts we could turn with our fingers. I documented everything: photos of the spill, pictures of the sloppy mechanical work, and yet—Richard, the owner, gaslit us, saying there was no oil leak, no missing bolts, and even had the nerve to claim the oil wasn’t ours! His mechanic’s voicemail admitted bolts were stripped and missing before they even began (a total fabrication — we know that’s a lie). Then we’re told it was misdiagnosed, but they still charged my son $1390. Richard promised it would all be “taken care of.” It wasn’t. They charged us, refused accountability, and kept weaving new excuses with every phone call. Then they blamed the battery. A battery we bought last year. Then magically — no leak, no stripped bolts, nothing wrong. We arrive to pick it up and guess what? Still leaking. Bolts still missing. One stripped beyond repair. My son literally showed Richard oil on his hand, and he had the audacity to say, “That’s not oil.” Reid, the mechanic, scrambled to screw in the missing bolts right in front of us — that’s how blatant and shameless this all was. We left. Not five minutes into the drive, smoke started pouring out from under the truck, and milky white fluid was leaking underneath. I have photos, videos — every shred of proof. I called Richard, who handed the call off to Reid again, who casually said it was the AC. Of course — another mystery failure, just hours after they claimed everything was fixed. Now we’re headed to Meador Dodge. I know they’ll fix it right, but it’s going to cost us. Again. I didn’t write this to rant. I wrote it because I want the truth out there. I’m not “some Karen.” I’m a mother trying to get her son safely on the road — with a truck we paid thousands to have repaired. I’ve got proof from Dodge showing the same exact problems I reported to AR Motors. Pictures, service docs — all contradicting Richard’s lies. We were deceived, mistreated, and robbed. And my son is still out $1390. You don’t deserve this kind of treatment. Don’t risk your safety or sanity on AR Motors.

gina splawn

★★★★★

2 months ago

If your looking for a reliable car or truck go see Richard and the. Staff at AR motors tx. They are awesome and will help you in anyway they can. They are such sweet people just.like family. Love them ❤️❤️❤️ I would recommend going to them if your shopping for a vechile. I give them a 10/10. I love my vechile I got from them and will continue to buy from them