About Business
For professional Car Repair care in Fitchburg, WI, Madison, look no further than Archer Auto Repair. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 43 pieces of feedback. They have become an integral part of the Fitchburg, WI community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Madison, Archer Auto Repair is ready to assist with your next project or repair.
Google Reviews
Josh Pap
★★★★★
3 years ago
Joe always has you up and running! Good and honest mechanic.
Tijuana Forbes
★
☆☆☆☆
4 years ago
Didn’t fix properly did call him right after to tell him and he lied about fixing the next day I took my truck somewhere else they fixed the problem would never go back
diangelo jackson
★
☆☆☆☆
4 years ago
I called this guy up about a general question about some fuel issues I've been having with my car the whole conversation went nowhere and I got nothing but attitude very unprofessional would not recommend
Leah Wicander
★★★★★
5 years ago
I have always been very satisfied with the work done at Archer. They're quick, reasonably priced, and professional.
Patrick Miller-Hayes
★★★★★
5 years ago
Relatively new customer to Archer Auto but they have offered excellent service for the last two fixes needed for my family's vehicles
Brian H.
★
☆☆☆☆
a year ago
There's nothing good about this place. Charged me $500 to tell me I need new brakes. $500 more to fix them.
Jay Rippenkroeger
★★★★★
3 years ago
My parents were in town visiting and their car broke down as they were leaving. Archer was able to take a look at their car and get the broken water pump replaced the same day.
Matt Winch
★★★★★
10 years ago
Took my truck in for a repair and every interaction I had was positive. The repair was quick and I had my vehicle back the same day. I would take my vehicle here in the future.
Mary Keuler
★★★★★
2 years ago
I haven't been there yet. But they were great with talking with them over the phone. I will update this after my car gets serviced in a couple weeks. But so far so good for now.
Kyle Collins
★★★★★
6 years ago
Joe allowed me to swing in at 4 on a Friday to fix up my muffler before they left for the weekend. The service was fast and the prices reasonable to get my vehicle fixed ASAP. Definitely will come back here!
Nick Moore
★★★★★
9 years ago
Brought my 84 rabbit convertible in for a alignment after installing struts and shocks myself. They were really great to deal with on the phone even when I had to change the date of the appointment. Went over what they did and what they couldn't do because of the way car was manufactured. Would do business with them again!
William Hansen
★
☆☆☆☆
11 years ago
Although I can not comment on the quality of work, I can comment on the attitude and environment when I went in to have an estimate done. I waited at counter for a few minutes as the man that "helped" me, mozied his way over to the counter in no big hurry at all. When greeted by this man the only thing he could do is constantly look down at my tattoos (I have 3 total) on my arms and seemed more concerned with that, than the work I needed on my car. He seemed as if he hated being there and didn't really care if I chose to use their business or not. I asked several questions about prices, and got no really answer. I know whats wrong with my car, and I asked how much to fix it. He said he wouldn't give me a price because there could be other stuff wrong too. I didn't come in for a full work over, and I don't want someone looking at my car and all of a sudden telling me a need 2000 of work done. I've done everything from brakes to engine swaps on my own vehicles so I know what i'm talking about, but I just recently moved into he city and have nowhere to work on my vehicles anymore. This sounded to me like I was going to pay for stuff I didn't want to get done, and pay people that didn't enjoy what they do for a living to work on it. It took me no more than 5 minutes to have prices and an appointment scheduled from the auto repair facility down the road after I left this place. Like i said before, I cant comment on quality because I didn't, and never will have any work done on my vehicles here, but if your a person who values good customer service, and a positive attitude I would highly advise you to shop elsewhere..
Ray Anderson
★★★★★
Edited 9 years ago
Iv'e had routine maintenance and large repairs handled by Archer Auto. The first time was when I had been given a notice by the dealer that I needed an expensive repair done. I contacted Joe, they did the repair with factory parts but at much reduced cost. Since then I've had all my routine repair work done. Joe the owner is always willing to work with me and my schedule. He explains what is needed, calls when done, explains the work completed and always at a fair price, less than what I used to get charged at the dealer.
Alan G
★★★★★
7 years ago
I've been using Joe for many years. His location is not as close to me as it once was due to my life changes so I've tried other mechanics. Trying others always reminds me of what I like about Joe: (1) His prices are reasonable, and (2) He evaluates the vehicle early in the day to determine if anything additional is needed, then contacts me with a cost, if he can do it today, and an assessment of if it is needed or can wait. I can't tell you how many either wait until late in the day to look at a vehicle initially to come back with a list of things needed that they will need your car for another day or you will have to come back for (how inconvenient). I trust Joe to evaluate my vehicle and let me know what is needed (for safety or to prevent further problems), and what can wait or is coming up (to allow me to make choices to shift the timing of what will be costly work). As I mentioned, using Joe is not as convenient for me as it was years ago, but I continue to return because I appreciate the service and value he and his team offer.
Luxury Petes
★
☆☆☆☆
Edited 2 years ago
This was the absolute worst experience I’ve ever had with a mechanic and I will never recommend this place to ANYONE I know. This guy charged me to tell me nothing was wrong with my car, just to send me home with my car to break down with the same issue less than an hour later. Brought it back to be told he’d contact me the following day, for him not to contact me in over a week. I reached out 7 days after he said he’d contact me about my car for him to give me an extreme attitude and saying he doesn’t know why I keep bringing my car to him, the tow truck guy was able to start it back up with a battery pack, and to just keep a battery pack in my car but there’s nothing wrong with it. So why keep a battery pack in my car?? Needless to say I brought my car to the next mechanic who knows more of what they’re talking about and will not have you sitting here looking stupid for weeks on end with no solution. UPDATE:! I TOOK IT TO ANOTHER MECHANIC AND HAD THE ISSUE FIXED IN LESS THAN 4 HOURS. :) DO NOT COME HERE!!
Laura Hess
★★★★★
2 years ago
Joe is always friendly and does great work on our cars at an honest price. He will always call before moving forward on any repairs beyond what the car was originally in for and is ready to talk through what he found and provide pricing.
Hannah Gaytan
★★★★★
2 years ago
Joe is amazing! I needed my wheels replaced back in May and even though it was last minute he took my car in and got the tires on right away. Then in December I noticed my car giving a light tug when braking I thought of Joe right away. He looked into that day for me and let me know that it was a caliper going bad. He had to dig to see if he could get the right calipers because it was for an Audi and was able to order them in for me. I am so thankful for this place and I would recommend them to anyone. Thanks Joe.
Máire Jacobs
★★★★★
2 years ago
Joe was so lovely when my brake calipers started failing. I had to go out of town so brought the car in last minute on a Tuesday. Joe was able to look at it the next day (a day early) and explain to me the issue. He was also very patient when I had my roommate come collect the car on my behalf since I was out of town. Very fair price, excellent service. Will be back!
Spring Montgomery
★
☆☆☆☆
9 months ago
I called this place and the guy told me to bring my car there to get quote. I need motor mounts done but I drive a 2004 Buick Regal so the bad mounts are right on the top of the engine. I took my car and dropped it off, not an hour later he called me and tells me it’s the top mounts and that it would cost me $685 to fix. I told him I would be back in a few hours to get my car. I took it to Chet’s and that mechanic told me I could do it myself or have somebody I know do it to save me money and it would only take about 30 minutes to fix.
Katherine Sancuk
★★★★★
a year ago
I am a professional transporter, and put a lot of miles on my vehicle. My brakes went out yesterday, I limped to Madison and boy am I glad I did! Joe was able to fit my truck in at 1 pm, and by 4 pm he had fixed it, test driven it, and I was on my way. Extremely fair price, and he was recommended by another nearby shop who could not fit me in that day. I think I’ve found my new mechanic for when I’m on the road in that area!
