Armstrong Automotive

Michael Pace

★★★★★

9 months ago

Armstrong Automotive has some of the best customer service I've ever seen in the automotive industry. They do a very thorough job and offer excellent advice. We were referred by a friend and I am very glad they recommended them. I highly recommend them.

Sonya Vandermolen

★☆☆☆☆

11 months ago

Had BMW towed to the shop. Had used Armstrong many years ago. Charged over $200 just for a diagnostic of fuel pump. Everything is electrical. Takes 5 mins to read codes for that. Outrageous. Never even contacted prior to let me know cost for that. Would never recommend. Had vehicle towed to different shop for much more reasonable repair.

Bill Allen

★★★★★

a year ago

This is Bill Allen and I am an old dude and not on Facebook but I decided I needed to do a Google Review regarding Armstrong Automotive. First of all Shayla at the front desk is just a joy to talk to and always takes such good care of you, both on the phone and as you walk in the front door. As an old dude I was raised by a dad who believed in the handshake way of doing business. A short time ago I had brake problems on my car and took it in to Quinn and asked him to look at it. I've known Quinn for a long time and know him to be a completely honest and trustworthy individual. When I walked out the door, as I left my car with him, I said, “You don't need to call me with an estimate, whatever you decide needs to be done to make my brakes work, just go ahead and do it”. There is no other mechanic that I know that I would tell that to. He worked me into a busy schedule and got my car out in a timely fashion at a fair price! I would highly recommend him to anyone. I have a single daughter who lives in another state and worries about taking her car in to mechanics. She worries about getting told things are wrong that are not really wrong so she gets charged higher prices. She would never have to worry about that If she lived here and Quinn and his staff were her mechanics. I cannot give a higher recommendation than to say I would send my daughter to Armstrong Automotive with complete confidence at trust.

Staff.Erin Dyer

★★★★★

11 months ago

We have been using Armstrong Automotive's for over 25 years. Quinn and his team provide only quality repairs in the quickest time frame possible. Finding an honest mechanic like Quinn is priceless.

Pam Febbraro

★★★★★

a year ago

A friend of mine highly recommended this shop and I couldn't be happier. Quinn and Shayla believe in honesty, integrity and quality all at a fair price. You have a new customer as I cant say enough good things about your shop! Thank you for taking care of me and my Honda CRV.

Ryan Biller

★★★★★

a year ago

Quinn and Shayla were a huge help fixing our Honda CRV. Best experience I've ever had going to a automotive shop. The work done to the CRV was well worth the price and they were overall super helpful. Will be coming back to Armstrong Automotive!

Kelly Barnes

★★★★★

a year ago

We’ve taken our cars here for years. They are honest and fairly price. The owner especially cares about the repairs and the customers. They are conservative about fixing just what is broken. Recently our AC was blowing hot when idle the owner personally took time to explain how, why, and what they fixed. He communicated to us that if the conservative fix ended up not being the resolution, to let them know immediately so they could quickly get us in for a more extensive exam and repair. The AC has been working great with the minimal repair. Their customer service is top notch.

Liza Richards

★★★★★

2 years ago

Quinn and his team are honest, efficient, and great at communicating. The Ford dealership told us that we needed. New transmission in our Expedition, and they were charging top dollar. We took it to Quinn, and he was able to replace the transmission with a new transmission they purchased directly from Ford for $4,000 less than Ford wanted to charge us. We took the car on a long road trip a week later and everything worked perfectly. We have also taken our car in when we had problems with the cruise control—the initial thought was that there was a damaged sensor, which would have cost a couple thousand dollars. However, further diagnosis showed that it was just some bad wiring that needed to be replaced, which was *significantly* cheaper. They had it repaired in one day, knowing that we were hoping to go on a road trip. I’m super grateful to have found a good, honest, talented mechanic with a great team! I’ll happily share his information with friends.

Bob Justine Weaver

★★★★★

a year ago

Sorry, I've used Armstrong Automotive since the early 90's and this is my first review. They have been the most HONEST repair shop I have ever seen. They fix what needs to be fixed and don't pad the bill with unnecessary money makers.They only use the best new parts available. They have always been kind, friendly, trustworthy and very knowledgeable. This car guy is very happy with Quin and his entire crew. 5 stars is far less than they deserve. Bob

Bernadette Hankinson

★★★★★

a year ago

I have been bringing my vehicles to Armstrong Automotive for over 15 years. I have NEVER had a problem or a bad experience. Excellent customer service, integrity and a willingness to go above and beyond for the customer. My most precious things ride in my car (my family) and I feel confident in the work that Armstrong Automotive performs for me on a regular basis. Never trying to upsell, just an honest company with great mechanics and personnel.

Katie Andersen

★★★★★

2 years ago

I'm so glad I took my car to Armstrong's! They did a fantastic job on my car. The cost was very reasonable for all the work they did and I can tell how much pride they take in their work. They wanted to make sure that everything was in tip top shape and took better car of my car than I do! (Which is why the bumper needed to be fixed in the first place! 😁) I really appreciated their diligence and will definitely use them again.

Silly Goose

★★★★★

a year ago

Quinn and Sheila were amazing and communicated whenever there were changes to the repairs or what was going on with the insurance people. Quinn was patient and kind when explaining the repairs that were done to my car. I greatly appreciated his transparency and diligence! I will definitely be coming back to get my car serviced and pass along the amazing service I experienced at Armstrong Automotive 😊

The old guy

★★★★★

9 months ago

Im just a parts runner ,but ALL the staff just plain rocks , their attitude and I've watched them talk with customers, they really go outta their way to make your vehicle as perfect as possible , I know they use top quality parts even outside of the shop looks professional and very clean. Give them a chance ,you won't go wrong there

Lisa Schoen

★★★★★

2 years ago

I had a wonderful experience working with Quinn at Armstrong Automotive! I would highly recommend his shop and am looking forward to continued business with them in the future. As a small business owner myself, I appreciated the transparency and timely service. He was honest on what repairs were necessary for my vehicle and did not try to upsell me on anything. I had taken my car to a different shop that quoted me much higher rates. Finding a good mechanic is like finding a good doctor. It takes time, but when you do, it is so worth it. Thank you for the great service! I will be back. I highly recommend Armstrong Automotive to anyone in the Phoenix valley.

Jodi

★★★★★

2 years ago

A wonderful all around experience and above and beyond exceptional in every aspect! Quinn not only did phenomenal, more than fair priced, and fast work on my car, but was kind and compassionate from the moment I originally called. Shayla was delightful, friendly, and thorough both when I dropped my car off and when I picked it up. I will never entrust my car to anyone else and would highly recommend them to everyone!!! Thank you again for taking such great care of me!

Fatty Wolf

★☆☆☆☆

10 months ago

Full of idiots brought my car in there bc my car stop running they told me it was alternator $1,100, it stop again they told me it was bc I was out of gas charge $130 and I brought it again they told they don't know what is wrong with it charge me $75 even they told me it would free if it was related. I go to another mechanic found out the alternator they got me was the wrong one. I ask for my money back they said no refund. I should take them to court but I don't have the time deal with these crooks.

Maria LaRubio

★★★★★

2 years ago

We have been going to Armstrong Automotive for many years now. They have always fixed our vehicles for a fair price and in a timely manner. Recently our car was "totaled" by the insurance company. Quinn was able to repair it for us so that it both ran great and looked perfect! We have always recommended them and will definitely continue to do so!