Auto Alternatives - Service

Dereck

★★★★★

a year ago

Car was having a lot of issues but these guys took care of it. They keep you in the loop and up to date on everything. Would recommend them to anyone having car issues 👍

Lataba Riley

★★★★★

7 years ago

I wouldn't trade Jared or September for anything in this world. I went to them with challenged credit and came off the lot with a 2017 Ford Focus with low mileage. I had tried several dealerships such as Paul Blanco and was turned down and left feeling defeated and discouraged. However, Autobody Alternatives made me feel differently I felt that their to help you and not put You into any vehicle to seal a deal. Their very compassionate, understanding and professional. I recommend them to family and friends. You will be satisfied and happy with their customer service and competency. Thank you very much from the bottom of my heart.

Annette Anderson

★★★★★

5 years ago

I had a wonderful experience all the way around👍 Jaime Sandoval (sales manager) made purchasing my vehicle the wonderful thing that it was supposed to be! He was very professional over the phone and in person when I got there. It was pretty quick, but he took extra extra time going over everything and it was a lot as my vehicle is fully equipped. 😎 I highly recommend them on your next purchase 👍👌👏

Theresa Maricle

★★☆☆☆

3 years ago

I bought a car in Feb 2022. I drove it home and the check engine light comes on. I called Jared and after a lengthy conversation about how he didn’t technically have to fix car, he agreed to have it taken to his shop. The catalytic converter was the issue per the code reader. I was told that it wasn’t necessarily an issue it was more of a being able to pass smog. Jared advised me to take the car to a shop he uses in Modesto and I thought the problem was fixed. About 2 months ago, the car started acting up and I could barely drive it home. I work approximately 3 hours away from home but the car made it. I attempted to contact Jared and didn’t get in touch with him right away. I expressed my concerns about the car and that I was worried the transmission might be failing. He then when on to talk for about 30 minutes about these types of cars being known for transmission issues. I was blown away because I felt that should have been disclosed. I finally am able to get the car into a shop close to my home and discover that the issue is that the catalytic converter wasn’t correctly repaired or replaced. It was basically bandaged in order to pass smog. Car no longer runs until I get this fixed properly. I don’t recommend Auto Buying Alternatives. Every time I’ve reached out for help, I either didn’t get a response or I’ve been made to feel as though they didn’t really want to help me, and as I said above I was made aware over and over that they didn’t really have to do anything.

Caleb Blakeley

★★★★★

5 years ago

Jamie, Issac, and the guys at auto buying alternatives were fantastic. Very helpful when it came to scheduling and accommodating. Allowed me to take an extended test drive to have a mechanic run through the vehicle I was looking at purchasing. After purchasing the vehicle the following week the starter started going bad and they replaced it free of charge. Whenever I am in the market for a new vehicle they will 100% be the first place I look!

Nanette Ignacio

★★★★★

3 years ago

I have bought two vehicles from this dealership. Excellent buying process. Both cars run great! Prices were fair. Staff was very professional. Would definitely recommend purchasing from this dealership.

Troy Shadbolt

★★★★★

2 years ago

I will start this off by saying I came to Auto Alternatives through a referral from a local body shop and the RepairPal website. I was looking to have the panoramic sunroof on my 2013 Ford Edge repaired after the shuttles which drive the glass panel self destructed, leaving me with a fully open sunroof that I couldn't close. Calls to Ford dealerships went either unanswered or cancelled by the service manager after scheduling the appointment when they found out what work was needed. Let me note... This is a common failure point for Ford's panoramic sunroof and you can find thousands of posts regarding people all over trying to get this fixed. In the end, most either get rid of the car or do it themselves if they have any mechanical talent (which I don't). This leads me to Auto Alternatives, which is a recent addition to the RepairPal website and coming in to see Juan about getting this fixed. And then it got strange. Juan called his Manager (Gabe? Sorry, I am terrible with names.) Who said they couldn't do the work at either the repair shop or the body shop. He then referred Juan to some other company to see if they could do the work, and Juan took it upon himself to contact several other places- I think he talked to five, maybe six different people and got the same answer - we don't do sunroofs. I think one company through a number at him of 5 or 6 thousand dollars (I had seen prices up to 10 thousand). In the end, he was just as shocked as I was, but a couple of the mechanics were able to manually adjust the sunroof (read- push like bleep) so it was sort of in the vent position. I was there probably 30 or 40 minutes and they did what they could and went above and beyond trying to find anyone willing to do the repair- even if it wasn't them. I will also note that Gabe called later that night to explain why they didn't do sunroof work and mentioned how they were newly (as in weeks) listed on RepairPal and didn't know all the ins and outs; but would make sure to remove "Sunroofs" from their profile. So yeah, I didn't buy anything and they really just pushed a big glass window mostly closed for me; but the fact that they TRIED to help when they could have just said, "Sorry, no." Deserves some credit. And finally, the answer- CarMax will buy just about anything.

Sara Rowe

★★★★★

7 years ago

Great people, great deal on my car! Never felt more welcomed into a company like I did here. They are understanding & willing to work with you. Very down to earth people. I recommended checking them out before buying from a private party or any other dealership. You won't regret it!

Scott Burt

★★★★★

7 months ago

Great automotive shop. Staff listens to the customer. Very happy with the work they performed

Karen Weller

★★★★★

5 years ago

Safe, clean and fair prices!!! Nice people to work with. Best car buying experience ever!!!!

Kaytlyn

★★★★★

3 years ago

I bought a car from Auto Buying Alternatives in December of 2022! They were nothing but amazing! This was my first time dealing with a dealership and they made it so fast and easy! They walked me through everything that was going to happen the night before I came in! When I came in they were so amazing & you could tell they actually cared about me and my needs I truly recommend coming here for a used car! I will definitely be using them again

Momofador3

★★★★★

4 years ago

We bought a 2013 Toyota highlander about a month ago, the car is good condition took it for its first oil change with us and they mentioned whoever used car dealership we got it from definitely went through and had everything done, even the air filter was brand new. They mentioned they see people all the time come in with just bought used cars from Used car dealership that haven't done any of that. The buying experience was good too they got us approved and we felt confident buying from them. Honest people good prices.

Jessica Strauther

★★★★★

6 years ago

So, my husband had an unfortunate accident and totaled his car. We played around with the idea of not buying another car because I work from home, no real NEED for 2 cars. I was worried about him getting to and from work if our one car ever needed to be in the shop. I stumbled across this place who was selling a 2007 Ford Focus hatch at a reasonable price. We showed up very near their closing time, but they were super nice and let us take it out for a test drive anyway. We decided to buy it, but really didn't have as much to throw at it as they were asking (which was already a fair price). We explained everything that had happened, how we have 5 kids and one on the way and didn't really want to finance it, but pay for it upfront. She made what we had work and was so super pleasant to deal with! So many times people buy cars and leave with a feeling that isn't stellar, but not here! 10 out of 10 would do it again. No issues with the car yet and it's been a few months. Will definitely be checking with them for all future vehicle purchases!

George Melton-Stephan

★★★★★

3 years ago

Bought a car here recently and got a really good deal! The owner is very friendly and is clearly very proud of his employees. Most importantly though, I never felt pushed to purchase and was given plenty of time to do an inspection and solo test drive. They were really open about the pricing, they didn’t add in any “optional” add-ons, and weren’t pushy about the warranty they sell, which gave the confidence to make my decision. A lovely experience all over!

Love Killer

★★★★★

3 years ago

I had such a fantastic experience. They made sure I was comfortable with the car, they showed me the car fax, helped me through the whole process, I did two test drives, one regular test drive and due to bad experiences in the past with previous dealerships they let me do a special circumstance 24hour test drive. It was amazing!! They aren’t pushy, they don’t make commission so there’s no pressure to buy buy buy like other dealerships! They ver all very friendly, all very nice, and all around amazing! They didn’t treat me any different because I’m a young buyer which made me feel great since they didn’t try to pull a fast one over me. I did note that the horn wasn’t working and they fixed it so fast and profusely apologized up and down. All around the husband and wife who own this lovely establishment are the nicest, sweetest, and most sincere people AND car salespeople that I have ever met. I have already started recommending them to friends and family who are looking for car good reliable used cars. They helped me find the best credit union for me and helped me through the process effortlessly. 10/10 I will shop with them again. Sincerely, An honest customer who had the best and most honest auto buying experience I’ve ever had.

Latonya English

★★★★★

2 years ago

Sent my car to this shop for the first time today. If I could give them 10 stars I would for the professionalism, customer service, and thorough inspection of my car and excellent communication skills. They are very knowledgeable. Prices are reasonable for the excellent service you will receive. I will stick by this shop for my current car any future maintenance and repairs, and any other cars I might get in the future. Other mechanic shops in my past have made me feel incompetent and as if my money wasn't good enough for them. I was just a number. Auto Alternatives treated me almost as if I was a long time customer, or even a friend.

Liz

★★★★★

4 months ago

If you are looking for honest, fast, and reliable mechanic for your vehicle. I strongly advise you to come here. They checked my breaks, changed my oil, and out washer fluid in my car. Less than an hour. Paid less than we thought it would be. Thank you so much Jose.