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About Business
Conveniently located in Monroe, LA, Auto Elite Collision of Nela has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, making them a top-choice Car Repair specialist in Monroe. Backed by 81 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Monroe, LA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Auto Elite Collision of Nela is the go-to destination for quality and service in Monroe, LA.
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Google Reviews
Tam Bum
★☆☆☆☆ Once this company did a decent job but this time, HORRIBLE. I HAVE BEEN TOLD THEY LOST THEIR PAINTER. They are no longer in my allstate insurance preferred. (Of course no one told me that before I took it this second time, including my insurance on the phone setting it up). They Lied to my insurance company and said they told me they were no longer in network. That was a lie. Just picked it up for the 3rd try at getting it right, still bad plus they damaged the black piece under the bumper. Allowed something to eat into it. Paint doesn't go all the way over the top edge, no clear coat all the way up. They actually buffed into the thin paint at the top near the windshield. (This has been checked by a second body shop) The paint is still off color. The finish is not smooth. The second try they left it dull in the middle of the hood. I picked it up the 3rd time with flakes all over the bottom of the windshield from the buffing. I was told if it is not removed quickly it would take scraping to remove it. The pics are from the first bad match, missed the second pictures due to the guy grabbing my key and just left, saying there was nothing wrong with it. They painted again and this is when they ruined the black piece under the bumper. I see why I was told their business has gotten really slow. It is going to cost $1000 to get my leased car right. Oh and I was told by them to file their damage on my insurance. The second time I took it back, the guy said the paint was right when it left the first time. (2 weeks earlier after 1st job! )I'm checking into what I can do legally. I'm warning you, If you want it done right, DO NOT USE THIS PLACE! You can see painted over chips, on the fender that wasn't even supposed to be painted. Rock truck sprayed me. You can see ripples where the paint is not smooth. You can see the black part, part of the grill, under the painted part of the bumper edge is ruined. Has to be replaced. The second shop said the bumper isn't even seated correctly. The hood is not lined up for the second time.
Amy Jo Jones
★★★★★ Amazing work! My suv is 14 years old and the door was scratched from my brother’s German Shepard- they buffed out the scratches and it looks like a new paint job even though the door wasn’t damaged in the estimate- very polite and promptly replied
Brittany Crenshaw
★☆☆☆☆ I took my truck to them bc they are in my insurances network and I am less than happy the bumper I waited 3 months for was damaged the day I picked it up my bumper was not properly installed and when they removed my old bumper they cut the wires to my light bars therefore causing sloppy install on the new lights , there is a ding in my door , my door panels aren’t even put back on properly and since getting it back it’s shaking when I go down the road I have never had such terrible service anywhere ! And my insurance wasn’t going to fix things bc they told my insurance lies saying I told them damages didn’t happen in wreck I never stated such things so don’t use them go somewhere else
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