About Business
Auto Glass Now is a leading Car Repair specialist serving the Springfield, MA, Springfield area. They provide a wide variety of solutions, including Auto glass shop, and other Car Repair tasks. Boasting a solid 5.0/5 rating from 27 verified reviews, their reputation precedes them. As a locally-owned business in Springfield, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Springfield, MA.
Google Reviews
Carol
★★★★★
10 months ago
We just want to Thank Auto Glass Now for the great service we received. We had a broken car window and they were able to come the same day to replace it. The technician was kind and courteous and had the window replaced in a short amount of time. We highly recommend them.
Steve Wheeler
★
☆☆☆☆
5 months ago
THEY PUT MY 14 YEAR OLD PITTED WINDSHIELD BACK IN MY CAR AFTER I REQUESTED A NEW ONE. TOLD HOW MUCH THE WINDSHIELD WAS GOING TO BE. ON TOP OF THAT THE WINDOW IS DIRTIER THAN IT WAS BEFORE. THEY DIDNT PUT A DROP OF GLASS CLEANER ON MY WINDSHIELD. TERRIBLE.
Armené Margosian
★★★★★
8 months ago
They were great! The fellow who replaced my windshield came to my home at the scheduled time. My windshield was replaced and done within half an hour. I never had to go anywhere and wait. I was able to get work done at home.
Gail P
★★★★★
Edited 9 months ago
I am so glad Auto Glass Now took over the other company. He was a very nice guy to help with our windshield after the other company didn't do a very good job because the rubber molding was coming off from the windshield he did a great job fixing it !!🙂 Also the next Day the owner called to see if everything was ok and if we were happy with the service. What company calls the day after your service. Now that's great customer service!! Recommend 10 out of 10!!
Bright Tombri
★★★★★
10 months ago
I booked a last minute repair and they were incredibly helpful and were able to squeeze me in for an appointment 2 days later. The work was done quickly and professionally & not to mention the price was the cherry on top for a windshield replacement. I would recommend anyone who needs service to come to this establishments!
c snowden
★★★★★
9 months ago
I really appreciate the friendly customer service. He was attentive, welcoming, and maintained eye contact, which made the interaction feel genuine and respectful. The service was quick and thorough, and my windshield looked fabulous afterward. Excellent service overall — highly recommended!
Steven Miller
★★★★★
a month ago
This is absolutely the best glass place I've ever been to they work with you in every aspect my appointment was 2 days later and I went there early and they did my window for me
Joe T
★★★★★
a month ago
Great communication and the service was outstanding. I would recommend this crew and shop to everyone.
John Piccolo
★★★★★
7 months ago
The company did a good job installing my damaged windshield . The technician was professional and informative . He made sure all the glass was vacuumed up. He did a good job . Arbella Insurance picked a good company to deal with. Thanks John P.
Zach Barrows
★★★★★
7 months ago
Top notch service from the phone call to schedule the appointment, to the vehicle drop off and the install. Had an 8 am appointment dropped my car off about 7:50 was greeted the moment I opened the door and maybe 25 minutes later my car was all set and ready to go. Will always come back and recommend the bay st shop.
wes Egan
★★★★★
7 months ago
The tech that came to replace my glass ((Robert Brooks I believe) was super friendly, professional & and absolutely a pleasure to talk with.. He finished the work so much faster than I expected & did a beautiful job. I would 100% recommend this company to everyone.
Carlos Garcia
★★★★★
5 months ago
Was a good experience, Mr. MIGUEL PEREZ was very helpful and polite. Thank you.
Jose Rivera
★★★★★
4 months ago
Semi truck windshield replacement , Had the best experience with Auto Glass now. Thanks to the owner and employees for the fast and courteous service!! Highly recommend this location for any glass replacement or repairs!! Thanks Auto Glass Now
J Caldwell
★★★★★
3 months ago
Had to get a passenger window fixed on my car and have no regrets picking this shop! Staff is professional and did a great job! Prices are reasonable as well.
Jacob Vargas
★★★★★
11 months ago
What a great experience! Kenneth my technician was absolutely great. Very courteous very professional. Was very knowledgeable and helpful. No complaints would highly recommend 10 out of 10 just because of Kenneth.
Wendy
★★★★★
5 months ago
Customer service was very knowledgable and accomdating with our glass repair. Brianna was very pleasant to work with including filing our insurance claim. The SHOP in Springfield were awesome and were able to complete our windshield a day ahead of our appointment (dropped car off early.) This was a tremendous help as we were traveling out of the county.
ElGrande Johnson
★★★★★
Edited 7 months ago
Get it fixed correctly the first time at AGN! These fellas are on point with what they do, and my car was sexier than when I left it😎 I’m very happy with my choice to use them. I’d rather not deal with discount glass shops. You get what you pay for💪🏽
William Tourigny
★★★★★
4 months ago
As soon as I walked into AGN I was greeted with both a friendly and professional regard. The assesment of the windshield was immediate and a clear recomemdation of the replacement made. ANG worked seamlessly with my insurance company. ANG kept me informed throughout the entire process. I would highly recommend ANG to any one seeking a windshield replacement.
Joselyn Rosa
★★★★★
3 weeks ago
The customer service was great. Miguel went above and beyond. I would definitely recommend them to anyone. Not to mention way cheaper than Safelite.
Marie Rodriguez
★
☆☆☆☆
2 months ago
I am not happy at all with the services I got from this place. The fat I paid out of pocket and I got my car back with a loud noise when my car gets locked . The plastic to the inside of the two driver side doors where ripped out when I didn’t even need that ripped out so when that snow storm came the inside of my car got wet 😡 they even messed up with a screwdriver a piece to my door and even broke the hinges to it so it doesn’t clip back on. I got three different prices for my car and I didn’t even get a receipt from them. When he was done with the work I told him leave the car keys with my step mother . The guy went and left them with a minor …. Then we couldn’t even find the keys which is ridiculous he didn’t seem to follow any rules didn’t give anyone any paperwork it receipt I had to call them to get an email . I went to the shop on Friday and the car was still making a noise and when I tot them about the plastic instead of fixing what was hanging out the car they just threw it away completely… I’m even missing my bulb to my car door when the car had it before they did my glass … Then tried to keep me shut by giving me the cheapest to the cheapest wipers that don’t even cost 20$ like cmon now I still owe 9,000$ on my car you think I wanna deal with this noise going forward when my car wasn’t make that noise before my car was in the hands of this business … I’m glad I didn’t do all my windows with them as I had 5 broken glass and western ma auto glass did an amazing job . You ever want good work done with high professionals go to WESTERN MA AUTO GLASS on Dickinson and ask for candido!!! Amazing person great prices and he’s very clean with his work. Had I known I would of saved myself 700$ for three windows and all this mess and broken plastic and pieces to my door. I have reached out to cooperate and they shall pay for the damages they are having me face . This is ridiculous…. Photos provided as well
