AUTO REPAIR EXPRESS

James Ryan

★★★★★

4 months ago

I was introduced to Rick by a family member and now Auto Repair Express is my mechanic shop for life. He was respectful of my budget, cut me a deal when he could, and told me what had to be fixed now and what could wait. Would trust Auto repair Express with my life, thanks A.R.E!

STEPHANIE KUMPIS

★☆☆☆☆

6 months ago

They are funny. I’m a woman who understands a lot of cars (dad taught me) it started when I called and politely asked who I was speaking with and how rude he didn’t say his name but anyway I called to get a quote on my car for a transmission fluid change and he wouldn’t give me estimated price even though I can provide all info for my car. I explained what’s happening with my car and what it needs to be done (first change oil then if it’s not fixed going to be a solenoid problem). I did my homework and how rude he was to me even kinda of making fun of my accent so PLEASE IF YOU HAVE A DAUGHTER, SISTER, MOM - LOVED ONE WOMAN DO NOT!!!!! COME HERE!!!!!!!! Shame on you.

Omer El Salhani

★★☆☆☆

8 months ago

I took my 2015 Hyundai Sonata to Auto Repair Express for an overheating issue. Albert was the only positive part of the experience, he was kind and waited after hours for me to drop off the car. But overall, I was disappointed with the high cost and poor communication. I’ll let you decide as a reader if this is fair. I paid a total of $1,463.55, split across two charges: ——— 🔧 First Payment – $903.14 • Check engine light diagnosis – $185.00 • Labor to replace thermostat housing and purge cooling system – $320.00 • Thermostat housing with sensor – $399.95 • Engine coolant – $29.95 • Fees (shop + waste) – $25.00 • Sales tax – $41.94 ⸻ 🔧 Second Payment – $562.21 • Labor to replace water pump – $250.00 • Water pump – $299.95 • Fees (shop) – $6.66 • Sales tax – $5.60 ⸻ The car was eventually fixed, but when I picked it up, the interior had stains on the leather that weren’t there before. I brought it up, but the staff (especially someone named Rick) was rude and dismissive. Two stars: one for Albert’s professionalism, and one because the car is now running fine. But for nearly $1,500, I expected much better service and communication. I won’t be going back.

Michael Coleman

★★★★★

a year ago

I started using Rick's company because he was a Veteran. The service always comes with a smile and is excellent work for the better pricing he offers. I am very pleased with this business. Will continue to take my vehicles here.

Young Kim Painting

★★★★★

Edited a year ago

Changed my stock thermostats to 170 SPD thermostats. They did a fantastic clean job. I'll be back for more auto service needs!

Clifton Copeland

★★★★★

a year ago

I took my old around-town car in for what I thought was front brakes. Turned out it needed back ones, too. It wasn't a money-making thing to claim that, as the parts were kept and shown to me to verify the work that was needed. While the extra work was unexpected, I'm glad that it was caught. I no longer have brake noise, but more importantly, the car now stops on a dime -sliently and with ease. Finding a trustworthy shop is not always an easy task, but I've definitely been impressed with Auto Repair Express in Huntington so far!

Brooke Lovelady

★★★★★

5 years ago

I have only done a few reviews in my life and this place and Rick Gonzalez deserve it! I have been having car problems for the past 4 or 5 months. I've spent about 1000 dollars trying to get it fixed. The last place I went to fixed the sound, but it came back a couples months later even worse. Instead of going back to that place I randomly selected Auto repair express. Rick helped calm my nerves and was extremely nice and funny. He brought me out to my car and explained to my confused face what he believes it is while showing me in person. When he found the problem he showed me immediately and was able to fix it the same day. He gave me honest prices and called my dad to explain everything, since I didn't understand most of what needed to be done. This review is long enough, but I could go on. I would highly recommend to anyone, especially those who don't know much about cars. Thank you again!!

Devin Brom

★★★★★

4 years ago

These guys were great! I went in with a busted A/C and cracked tires. They were very honest and transparent. After inspecting my car, Rick took the time to walk me through everything I wanted to know and clearly laid out the best options. Service was done within a day. Definitely would go back if I need work done in the future

Misty Lundquist

★★★★★

6 years ago

I highly recommend Auto Repair Express to anyone for their services needs! Rick went over in details with me for my oil leak, rear main gasket issue and also my brakes. Rick is very knowledgeable professional and took his time with me on explaining everything that needed to be fixed on my Tahoe. The time frame was exceptionally great for all the work I had done in it (1 day and a half) The mechanics there are friendly. The shop and waiting area is very clean and organized. I’m very happy I was referred to have my car serviced tby Valvoline. I have been back for others car services since then. Fair and reasonable pricing Thanks Rick and your staff :)

Sean

★★★★★

a year ago

I ran over a tire coming into town and Rick helped fix it and did not charge me. He was fast and very reliable and will never upcharge anyone. 100% recommend anyone that needs help with auto repair, tire change, or oil change.

David Schoepf

★★★★★

9 years ago

The guys at Auto Repair Express are simply TOP NOTCH! I moved to Huntington Beach about a year ago and had been using my old mechanic for the past 20 years, so I was not looking forward to finding a new one. I got lucky on my first shot. Rick and Albert were just straight forward honest with what needed to be done and how much it would be. I don't review much because I feel it takes a few visits to really get the feel for a place and since my first visit, I have been back to have regular service and oil changes done, every time the price, work and service have been impeccable.

The T

★★★★★

5 years ago

If you are looking for a place to fulfill all your cars needs look no farther. Auto repair express is the spot to go! Excellent customer service, extremely quick service time and a very reliable shop. Any time I have a concern about my vehicle they are the 1st place I’d call & go to. The guys down at Auto Repair Express helped me out tremendously, I had bought a lemon off Craigslist and before I knew it I was broken down on the side of the road getting towed. Rick and his service techs at the shop got to the bottom of what the problem was, gave me really good rates on getting my vehicle serviced and had my car back to me in no time. They gained me as a loyal customer and I wouldn’t want to go anywhere else besides here to Auto Express Repair to service my car. Highly recommended! If I could give them more stars on yelp I would!!! 10/10 !!!

Ronnie Bratton

★★★★★

7 years ago

Rick and Albert are very honest, I send ALL my daughters here for repairs knowing I can trust the out come. I like that they also work on high end cars too.

Anna Choi

★☆☆☆☆

11 months ago

Scammers. Tried to take advantage of my ignorance and charge me 1K to replace my brake rotors, which would have more than doubled the original repair of replacing an axle. When I declined and they wrote me a diagnostic, you can see they said “declined to replace brake rotors” instead of saying anything was wrong with them. Went to another place and they just replaced my axle.

April Goode

★★★★★

5 years ago

I went there for an Oil Change and Tire Rotation for my first time and had a great experience. Rick, the Owner is very professional, real, and to the point with the services. I didn't feel at all like I was being taken advantage of because I was a girl, like most places have made me feel. He even took the time to find me a good deal on a pair of tires for me! :) I highly recommend Auto Repair Express!! I'll for sure go back.

Matt Lemmons

★★★★★

5 years ago

I have been looking for a good, trustworthy mechanic for years. I was referred to Auto Repair Express and I couldn’t be more thankful. They fixed up my car and did an exceptional job and exceeded expectations. Rick is one of the coolest guys I’ve met and he now has a life time customer. Thanks Rick!

Joshua Larson

★★★★★

11 years ago

I came in today for a routine oil change. These guys were fantastic. The manager Rick Gonzales that helped me today was incredibly friendly and knowledgeable. He gave me some great advice on my car while his employees completed one of the quickest oil changes that I've ever witnessed. These guys are top notch and you can tell that they care about what they do. I'll definitely be coming back, and you should too.