About Business
Auto Service Express brings expert Car Repair solutions to the local community in Springfield, OR, Eugene. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Springfield, OR appreciate their attention to detail, leading to a consistent 4.7/5 rating from 144 reviewers. By focusing on the specific requirements of the Springfield, OR area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Springfield, OR and beyond.
Google Reviews
Shannon Gray

★★★★★
2 years ago
These guys do amazing work! They fixed a blown head gasket on my Toyota pickup, it runs great now. I would highly recommend this shop to anyone needing automotive repairs. Friendly honest service. They have been servicing our vehicles for over a decade. I personally will always recommend this shop to anyone hands down best automotive shop around. Thanks you guys for all your hard work keeping my automobiles running safe and smoothly.
Carina Hults-Mann

★
☆☆☆☆
Edited 2 years ago
They replaced my engine for $3,000 and brought it back to me still not running. When I brought it back to them they refused to make it right. Saying they outsourced the engine so nothing they could do. They don't know what they are doing and bite off more then they can chew. Response to owner: this is 100% a legitimate review that never should have been deleted. You sold me a defective engine. I was more than happy to pay for the labor costs, but not the defective engine. I reported you to the BBB after you cussed me out for asking for a refund. I won't let you bully me just because I am a women. Other potential customers deserve to know how you treat your paying customers and handle your mistakes. This was the worst experience I have had from a business ever. If you would like to reach out to try and make it right I am open to having a calm conversation.
Troy Talmage

★★★★★
a year ago
Superb repair shop. I came here after another shop in the area wanted to charge me astronomical prices for basic services. Tom and his daughter were terrific, offering significantly more affordable pricing and being honest about parts that didn't need to be replaced. I'll be taking my future repairs here.
Donnie Horschitzky

★★★★★
a year ago
These guys were my go to mechanics, reliable, upfront about pricing, and didn't make repairs unless they thought they absolutely needed done. Two of my cars they regularly serviced and they inspected before I went on 4000+ mile trips and my cars made each trip, these weren't new cars either they were used with 100k+ miles.
William Tobey

★★★★★
2 years ago
Great place to do business! Very friendly. They worked around my schedule, diagnosed my problems quickly, ordered unique, custom parts, and were very honest about pricing and what all was actually needed. With my special parts needed, they again worked around my schedule to get me back in, and were extremely quick with the turnaround time. Everyone from Brenda greeting me, following up with me, the tech team,and the owner Tom with his friendly, personal touch, their welcoming and positive attitudes really make one of the worst things (car trouble) easy! Highly recommended!
West Lavender

★
☆☆☆☆
9 months ago
Took my 4runner 2003 v8ày6++0900 in to fix a blown head Gasket and replace the timing belt and quoted me 2 -2.5 k then once my motor was appearlended costing me over 5k. My motor was quiet and sounded great when I took it to there and ticks and klanks . They also lied on paperwork and said had less miles than it did to make it look like i drove it afew thousand miles since the "work" was done . They said they adjusted my valves but it Has the pucks nit normal lifters. They definitely messed something up. WAS SCARED to drive it because it sounded like it was about to blow. So i took it to Toyota . They told me that auto service express left parts( bolts etc ) sitting loose inside my engine. THEY were not extra parts 😢 Toyota got it running a lil better. But the damage had already been done. Definitely the worst mechanic shop experience in my life. Would give zero stars if I could . Sure they can do a break job or change oil but 💯% do not have them touch anything big especially an engine.
Abbigail Hatten

★★★★★
a year ago
This place was like a breathe of fresh air!! They made me feel well taken care of. Their prices are affordable and they are honest. It’s not often you come across people like these ones. It’s amazing being able to trust and appreciate the hands put on your vehicle. Such a strong recommendation. :)
Ashleigh Russell

★
☆☆☆☆
11 months ago
I ask this shop to do an inspection for a used car. I was assured it’s in good standing but there’s minor preventative things to fix (which was quoted at ~$5k). A couple months later the car had so many issues I could write a book. I had another mechanic look at it and within seconds he found MANY massive issues. The first thing he noticed is the previous seller disabled the check engine light to hide issues and after using his code reader the car spit out numerous codes (none of which was mentioned in my initial quote by this shop). He didn’t want to bash on this shop but he made it very clear this shop failed the inspection by neglecting to do rookie inspection techniques that any and all mechanics should have been capable of. If they can’t do a simple inspection, I can’t imagine what would happen if they had to actually fix something. PS I have a creeping suspicion this shop incentivizes customers to give good reviews for something in exchange like a discount or coupon, which is 100% googles TOS. Otherwise I have no idea how this shop has a 4.7 with such rookie work
zo e

★★★★★
a year ago
They made me feel safe. We went to a couple of stores and the offer was ridiculously high, a friend recommended them to us, they answered the questions very professionally after we came and gave a very reasonable offer, and it was possible to solve the problem at the time, very quickly. I liked the girl at the front desk, she is warm and professional. Every member of staff was excellent. Our baby also had a great time while waiting. Thank you
connie hottinger

★★★★★
9 months ago
I happened to stumble upon this place when I could not find anywhere to get in for an oil change. I went in and asked if there was any chance I could get one (as I saw an open bay) and right away Courtney got me right in and they took great care of me! She also went out of her way to help me with a fog light issue. When I went back for that, once again they took it right in on time and had me out in no time at all with more than I ever expected I could get from my lights!! Great people!!! Great service!!! I will continue to do business here! Thank you, Courtney and team!
Megan Johns

★★★★★
11 months ago
Wonderful, honest, friendly, fast and fairly priced! I needed a water pump and belt replacement on my Yaris. I was recommended Auto Service Express by a mechanic-savvy family friend after a wild quote from a different shop (more than a local dealer's resale price of my car for this + one other repair we could DIY for $35. Quadruple Google's estimate). Courtney gave me a quote for 1/3rd of the price of the other shop over the phone and scheduled me a few days out! My Yaris is driving great! It is difficult to find a trustworthy shop, and as a new mom with extra expenses, I especially appreciate Auto Service Express. Thank you so much!
Jenny Barnes

★★★★★
5 months ago
Very happy with the job they did on my Chevy Equinox. Best experience I've had with a mechanic.
Dave Smith

★★★★★
7 months ago
If you want a shop that is filled with trustworthy people, a crew the builds personal relationships, mechanics that know their stuff who do quality work and are willing to go above and beyond...Tom and his team are second to none. Auto Service Express has been taking care of our family for a lot of years. Not only are they exceptional communicators, they are also efficient in the work they do. We have grown to feel like we are more than clients, but more like family. Recently (summer 25'), we had an issue with our duramax the Friday before a huge camping trip. Tom went out of his way to make sure our truck was ready to pull that trailer on Monday morning. Their pricing is more than reasonable and definitely worth every cent! Our loyalty will always be with Tom and his team at Auto Service Express because simply put...there's just nobody better!
Justin Bishop

★★★★★
4 months ago
Fair prices, excellent communication, and fast service. Not to mention quality work! I am not sure what anyone else would be looking for in a shop. Thanks so much, I will be back.
A W

★★★★★
2 months ago
Super friendly service, got me diagnosed and fit in for a repair on my van the same day. Went above and beyond with the repairs. Super reasonable pricing.
Steve Robertson

★★★★★
6 months ago
Jeep runs great. Very helpful and professional. Being disabled and on a budget I knew my 2004 Jeep Liberty needed a lot of work after sitting for over 2 years. After a thorough inspection we agreed on the safest and most affordable problems to fix first to get me on the road. Though they don’t have a shuttle service that I know of, they brought my vehicle to me knowing I would have difficulty getting it home after completion of service due to my disability. And after a few days of driving it I noticed they had fixed a few cosmetic problems that I didn’t even request. They didn’t bill me or even mention the these extra fixes. Thank you ASE for your kindness, professionalism and great service.
Matt Foster

★★★★★
a month ago
Tom and Courtney have been really great, my engine blew and they have been taking great care at a reasonable price to fix it up for me. If i could give more than 5 stars I would!
Chris Januzik

★★★★★
4 months ago
I normally hate bringing my car in for auto repairs because many times the routine inspection comes back with a list of repairs suggested. My car was creaking when I braked causing me to get my brake pads checked along with a routine oil change. I found Auto Service Express due to the good reviews on both Yelp and Google (some competitors in the area fake their reviews on one or the other) and I decided to book with them. From the very friendly staff to the extremely honest inspection report, I found my all time favorite mechanic. The only thing I was upsold on at the end of the day was a rear wiper, which I agree was in need of replacement with the rainy season now upon us and it being rather old. As for pricing, my itemized receipt was very fair and competitive. I got replacement brake pads, rotors, an oil change, and a rear wiper all for under $600. Very happy with Auto Service Express and am very glad to have found them!
Crissy Lynn

★★★★★
6 months ago
Well let’s just say these guys are amazing!! I was hysterical, my car just started acting crazy and not moving then it wouldn’t start back up.. thinking I needed a jump I looked up and saw these guys in their shop working away After starting my car they immediately knew it wasn’t right and pulled my serpentine belt tension thing it was in pieces They took care of me TODAY Great price too thankfully It was just a godsend Courtney was so nice too like really helpful and kind, her father the owner was SO kind Please go to this shop You can truly trust these people
Madison Paszek

★★★★★
4 months ago
I have gone to Auto Service Express over the past four years and they are the best mechanic I have been to! They actually try to save you money and don’t scam you and the prices are very reasonable. They are all so friendly and responsive as well- Courtney and Tom are great! Highly Highly recommend!