Auto World West Loop Houston - Auto Repair, Oil Change Service, Auto Sales

dadrian morgan

★☆☆☆☆

3 months ago

Beware of these crooks!! I paid $704 for a new oil pan that they recommended and an hour after leaving I have a driveway full of oil dripping from the brand new oil pan. The manager Raul is a wolf in sheep's clothing- don't believe these losers.

Andrea Saenz

★★★★★

2 months ago

Excellent service! Raul was amazing in helping set up a state inspection appointment. Was in and out in about 10 minutes. Highly recommend!

Elizabeth Smith

★★★★★

a year ago

I had the best experience here!! I would give them more stars if I could! This was my first time here but now I have found my new place to bring all my vehicles to. Raul walked me thru the whole process and was honest with all dealings. Great experience!! Thanks so much Auto world ! He even had my car washed before I picked it up ! Wow such great customer service! Above and beyond !!!

Deborah Ganelin

★★★★★

5 months ago

Auto World’s customer service is unparalleled in terms of workmanship, communication, cost, and a general welcoming environment whenever one enters the office which is decorated with nostalgic auto paraphernalia. I looked for an auto shop like this, my entire driving career and now my entire family uses auto world.

Jared McClelland

★★★★★

5 months ago

The shop is great and the team is awesome. Highly recommend. Had an axel bearing and break pads replaced. Will be back when I need more work.

Nora Carter

★★★★★

6 months ago

Great, courteous and apparently competent staff. Always try to work around my need for access to my car. I have never felt taken advantage of in service or cost. I'd recommend them for anyone.

stephen flynn

★★★★★

8 months ago

A highly-rated auto repair facility in Houston in the Galleria area. They have excellent customer reviews and are known for quality service and honest work. They have been servicing my vehicles for over 15 years and I’ve never been disappointed once. I give Raul and Gerry 10 stars for excellent customer service.

Andrew Pisechko

★★★★★

11 months ago

After having found Auto World based on Google reviews, I’m happy to add to the great feedback! I first went to have my brakes done after I got a quote from the dealer that seemed high. Happy to report I got great service at a great price from Auto World, and have since made them my regular spot for oil changes and other maintenance. Gerry, Raul, and the whole team are extremely friendly, communicative, and accommodating - even arranging a ride to work for me after I dropped off! As a happy repeat customer, I would definitely recommend stopping by next time you need something!

M A

★★★★★

a year ago

Can't say enough good things about Raul and his team! As a single lady, I definitely have had mechanics try to scam me over the years, especially after reaching a certain age. Finding one you can trust takes a lot of work!! So when my former mechanic retired a couple years ago and referred me to Raul and his team, in all honesty, I was nervous and skeptical. But I trusted my former mechanic, so came to this team based on his referral. I had nothing to worry about! Raul and his team have proven to be straight-shooting, honest auto mechanics with reasonable prices .... the kind you hold onto like a rare treasure! I completely trust Raul and his guys, and they treat their customers like family members. You will not be disappointed in the quality of work and can trust they will do all they can to keep your care running at reasonable prices with no scams. Awesome team!

Leah Hendricks

★★★★★

2 years ago

Raul and the rest of the mechanics at Auto World West Loop Houston have aided me with excellent craftsmanship that has also saved me a significant amount of money. As a woman who also possesses very little knowledge about the inner workings of cars, I, unfortunately, have been taken advantage of countless times at other shops. Conversely, Raul and his team are trustworthy, compassionate, and do great work that stands the test of time. Recently, my air conditioner stopped working. Another shop quoted me a price of $1500, yet Auto World West Loop found the actual problem was related to freon, an easy fix that was solved in a few hours for less than $200. After getting my air conditioning fixed, I unfortunately severely damaged the front bumper of my car. What would have cost thousands to fix at a collision center was fixed by Auto World West for approximately $200. Raul has also helped me in the past with check engine light issues. If you're looking for a trustworthy, affordable shop that does great work, look no further. Thanks so much Auto World West Loop!

Mallory Longin

★★★★★

11 months ago

I had a great experience Auto world West Loop this past week when I really needed some work done on my car! I’m getting rid of my current car in less than a month and didn’t want to put so much money into it knowing that I wouldn’t have it much longer. I let my SA know this and after running through what my options were to at least diagnose the car, I listened to his recommendations and I’m so glad that I did! Not only did my car get fixed, but I really felt taken care of and heard! I asked for nothing more than what was absolutely necessary to get me by and they did just that! Super helpful, friendly, and transparent! I’ll definitely be returning in the future!

Carol Whitehead

★★★★★

7 years ago

I was referred to Auto World by a friend, needed front end work on my 14 year old van. Not only did they do an EXCELLENT job communicating and fixing the problem, checked out the entire van, had it completed in a day, kept it overnight until I could pick it up...they also knocked out a dent in my front bumper AND polished my headlight covers which were extremely cloudy! I was honestly shocked to receive such fabulous service in this day and age. Raul (a prince of a guy) explained what I needed and kept me in the loop until the job was complete. I recommend Auto World for anyone needing quality repair service and excellent customer service. THANK YOU AUTO WORLD!

Tony Fernandez

★★★★★

a year ago

Raul is the man! He helped me out with my audi A5 and my TT. Even in a time crunch he got the work done and done well!

Staff Support

★★★★★

4 months ago

Raul was very helpful and thoroughly answered all of our questions. We really appreciated him!! Great experience overall.

Harry Cox

★★★★★

5 months ago

Love this place I will only bring my car here. Every time I have an issue they get it fixed same day. I love auto world

Mary Reyes

★★★★★

a year ago

We took my 2018 car to AutoWorld West Loop in Houston for some scheduled maintenance. They completed my maintenance and also did an overall inspection since my car has gotten up in the mileage. Recommended some needed repairs on a couple of issues that could lead to bigger repairs. They understood my hesitation and mistrust because in my previous auto service experiences, (at other auto service shops) I had been a victim to service scams. Jerry and Raul were honest and straightforward explaining and demonstrating the detailed work order and my part of the payment. That was almost two weeks ago and I am very pleased to share my wonderful experience with their team. You have a true service and repair center in Auto World West Loop! Thank you for your service to our community and beyond.

Vielka Gomez

★★★★★

4 months ago

Great service and friendly people! They fixed my car fast and made everything easy. I’ll be back!!!