Laurence McKenrick

The shop crew and its proprietors always show an exceptional pride and professionalism in all of their dealings. /s/ Larry McKenrick
★★★★★ 5 days ago

Tammy Wall

Trusted professional family owned and operated business. Service done as requested in a timely manner. Thank you!
★★★★★ 3 weeks ago

Treacy Frye

Always does a great job. Been going here for over 10 years and they always provide the best service and professionalism.
★★★★★ a month ago

Dana Forbes

Had my check engine light pop on in my car, asked for a recommendation of where to go from my awesome neighbors. I was in a panic because I depend on my car to support my family as I make a living with my vehicle driving. They suggested John from Automotive Diagnostic center. He got me in that day and had called within few hours with the info on the issue. He is a true professional and it shows. While the amount to get what was wrong with my car fixed was just too much for me at the moment, He went out of his way to try to find a solution to help me out. He researched my issue and even made the call to the dealership for me to make sure it was handled properly. Unfortunately, as a woman, I’ve run into a lot of people who try to take advantage of that fact. It is such a refreshing notion that there are great people still left in this world 🌎. Shout out to his helpful, kind, wonderful wife. She treated me with respect and genuine caring! I will definitely be referring anyone who asks to John’s shop. Thank you once again, for going out of your way to try to help a single mom get things taken care of so she is able to provide for her daughter. I appreciate your kindness and expertise.
★★★★★ 2 months ago

Sue Rudd

John was very nice. Got my car back the next day.
★★★★★ 3 months ago

Evan

Very quick and accurate repair on my pickup. Would recommend, will be back! Thank you John!
★★★★★ 5 months ago

SVEN SCHOT

1999 Silverado 2500 No A /c John and crew made this truck blow Popsicles cold air Very happy with the service. Done same day Awesome place
★★★★★ 6 months ago

timmothy williams

They do great work down here. Very good communication and very friendly.
★★★★★ 6 months ago

Keith Calloway

This place is my dream. They are great experienced and hard working people. I have done business with them twice. An every time "they" delivered with results.
★★★★★ 7 months ago

Julie Buck

They were polite and explained what was going on with my vehicle clearly. They were a big help and I would recommend them to anyone!
★★★★★ 8 months ago

Pamela Irvin

This shop was a great choice for the repairs I needed. I would highly recommend this shop. The owners and employees were super friendly and fit my car right into their schedule immediately. 👍 👍
★★★★★ 8 months ago

Jill Fritz

Wonderful and prompt service. Been coming here many years and always get excellent service with reasonable prices.
★★★★★ 8 months ago

kylee clark

Was victim to the “Kia boys” but they were luckily unable to get the car out of the driveway. Took the car to John because we needed the car towed and he told us he could handle it and he was closest to our house. Huge mistake. He got the work done quick and it seems ok. We do now have to carry around two keys for the car. One for ignition and one for door/trunk. Not sure how that works but doesn’t seem right. We had the car brought in Monday. He called me Tuesday asking for authorization to work because he couldn’t get ahold of insurance. He hadn’t noticed that the rear window was completely busted out.. He called me Thursday telling me the car was ready. I couldn’t pick up till the next morning. Friday morning I called to make sure he had submitted the claim to insurance. He told me he “didn’t know how” so I could submit it to insurance and get it reimbursement. I told him that’s not how it works. I then had to explain to him the process to submit to insurance (which was essentially emailing the estimate to the email address I provided him on day 1. Monday insurance told me our rental car coverage ended on Friday because the car was completed. My husband went and talked to John’s wife in person and she said they “deal with insurance all the time”. We went on vacation (stressed out by the way). A week later my insurance adjuster said they had tried contacting John twice because they needed photos. He once again told me he didn’t respond because he “didn’t take photos”. Again on the original paperwork it stated pictures were needed. Did I mention that the quote I was originally given was almost $1000 less than the final bill? The adjuster talked to John and was thoroughly unimpressed with his lack of professionalism and understanding of the process. Luckily she was a blessing and got my payment approved through her supervisor which is not the norm without photos. I 110% would not work with John again even without the headache he created with insurance.
★☆☆☆☆ 10 months ago

Halley Danger

Great shop Very honest and experienced
★★★★★ 10 months ago

Franz Ewell

Overcharged on their diagnostic which only took 30 min, if even that. Did not notify what the cost was until after they did it. Charged $140 for a simple check up. Quoted $750 to put on a battery and alternator, way overpriced. Glad I did not take up this place as it seems they also have a reputation of overcharging on repairs and charging you after the fact. Bad business practice.
★☆☆☆☆ a year ago

Chad Chenoweth

★★★★★ a year ago