Automotive Service & Repair

Gina Gonzales

★★★★★

2 years ago

I have known the owner (Brian) for years. I met him when he was at Steve’s in El Cerrito. Steve’s shop was one of the best! They were honest, they treated you well and Brian obviously took this excellent customer service with him to his new shop! I found out about it when I called Steve’s for an appointment and was told that Brian was no longer there because he had his own shop. I am so glad that they were kind enough to tell me where he was. Brian is # 1! He is straight forward, honest & doesn’t make you feel like an idiot if you don’t know anything about cars. When waiting to pick up my car I have heard him tell people to go ahead and shop around for quotes, have seen him help people with little things as well as inform others about what they should do. I would recommend his shop to everyone I know & those I don’t know. He has a customer for life!

Stephen Wu

★★★★★

6 months ago

I have nothing but good things to say about my experience here! My 2015 Accord was stalling immediately after startup and Brian had it back up and running within a single business day. He was super kind, informative, communicative - all of the adjectives and superlatives in the other great reviews are well-deserved. Will definitely be bringing my car back here in the future if the need arises!

Shubham Gupta

★★★★★

7 months ago

I’ve been taking my car to Brian for a while now, and I can confidently say he’s one of the most honest and knowledgeable people I’ve come across in the auto repair business. It’s rare to find someone who truly prioritizes what’s best for the customer, and Brian consistently does that. He takes the time to explain what’s going on with your vehicle in a way that’s easy to understand, without ever trying to upsell unnecessary services. What I appreciate most is that he only recommends changes or repairs when they’re genuinely needed. There’s no pressure, no gimmicks—just honest advice backed by solid knowledge and experience. Whether it’s routine maintenance or troubleshooting a more complex issue, I always feel like my car is in good hands. It’s hard to come by trustworthy mechanics these days, but with Brian, I have complete peace of mind. He’s dependable, transparent, and takes pride in his work. If you’re looking for someone who knows cars inside and out and will give you a fair assessment every time, I highly recommend giving Brian a visit. You won’t regret it.

nidhi sethi

★★★★★

2 years ago

Brian is the most honest car serviceman I have met in a decade. He is professional, transparent and trustworthy. Thank you, Brian for maintaining our cars through these years.

Write Reviews

★★★★★

6 years ago

Absolutely love the smile on this mechanics face I don't know his name but all I know is I've never seen a mechanic so happy his smile was super contagious I love my experience solely based on that alone. Although it's an extremely busy location, which usually indicates that they're good mechanics

Maria Garcia

★★★★★

a year ago

The owner is very honest, does quality work and has employees who also do quality work. His rates are very reasonable. I took my car in for a leak due to my own doing. He repaired It for me without charge. If you're looking for a great honest garage, this is it.

Laura Blum

★★★★★

a year ago

There are very few honest mechanics left in the world. Brian is one of them. He's both a talented mechanic and won't try to sell you on anything you don't need. If you live close, I strongly recommend taking your car to him for regular maintenance. If you don't, I'd recommend him for a second opinion on expensive repairs.

Prashanth Kammili

★★★★★

Edited a year ago

Went there a couple of times over the last four years for regular maintenance, flat tire, oil changes, and wheel repair. They are always courteous and friendly. If you are a regular, they don't charge for minor fixes like fixing a flat tire. They don't push for unnecessary repairs and even recommend other places if they think the price is better elsewhere. Ask for Brian, he's been great.

Kathleen Woodyard

★★★★★

a year ago

So thankful for Brian. I needed a new mechanic that was close by and most importantly, one I could trust....Brian is that mechanic! He is going to tell you the truth on what needs to be done with your vehicle and explain why. He is the best!

Sukrit Handa

★★★★★

a year ago

I've been taking my car here for the last 3 years. What a great business owner. Completely honest and doesn't let you waste your money. Gives you advice as if you were family

Aru Sig

★★★★★

Edited a year ago

Brian is very polite, professional and an excellent at his work. I have been dealing with some wheel noise for a while. Brian accurately diagnosed it and fixed it to my satisfaction. He is also very ethical. He was able to reuse some parts and that saved me quite a bit of money. He also stands by his work, which is hard to find these days. Brian didn’t just earn this 5 star review but also a customer for life. Update 10/21/24 He did my brakes also today. Excellent job once again. Thank you Brian 🙏

Jaedon King

★★★★★

a year ago

if youre looking for a great mechanic bryan is your guy! he replaced my front brakes last week and a few days ago my brake light turned back on. i called him, he said to come in and hed see whats up. The next day he texted me that the car was done, when i got to the shop he explained how my right caliper had broke and that hed replaced it for me and wouldnt charge me anything. other places where similar things happened ended up charging me a bunch for fixing what they worked on last but bryan is a man of integrity and does the right thing even though he would be within his rights to claim my caliper was old and it would have broke from anyone touching it. Long story short, Bryans the best, bring your car to Automotive service and repair on thornton.

Trey Camp

★★★★★

8 years ago

***HOSPITALITY***This is HANDS-DOWN the best service I've ever received! Chris (the owner) literally was the most helpful and fair mechanic I've ever dealt with. He runs a tight ship and has great and hard working employees, but he gets down and works on the vehicles too. I called in the morning for a quote regarding a crankshaft seal replacement (I identified the problem myself and usually do my own work but I'm from North Carolina and here for work for a few months) and after talking with him on the phone I was assured he was going to do a great job and take care of the problem. He charges fair prices based on how long it actually takes them, even if it is faster than the standard time for service. This kind of honesty and integrity is NOT common. I dropped off my vehicle early afternoon after the phone call and was able to pick it up SAME-DAY with even extra stuff I had asked for completed (oil change, check-up, etc.). When I dropped off the vehicle and was waiting for a friend to come pick me up Chris made me a cup of coffee while he was in the middle of working just to accommodate me. When I came back to pick up the vehicle later that day I had to wait for a little while because he had other customers who were also picking up their vehicles. Chris treated everybody with respect and personally checked over each car and drove it with the customer to make sure everything was perfect before the customer left. I ended up being there until about 7 but Chris literally did not stop until the job was done. He personally washed underneath the engine bay so I could check for any more potential leaks or problems in the future, and BOUGHT ME DINNER along with his employees just for staying so late. I honestly don't know what to say but I've never experienced this kind of service. Fair, quality and fast work. Shout-out to Chris and his excellent mechanics!!! -Yes would recommend 11/10 -Yes I'm coming back for any other vehicle issues

R Mayer

★★★★★

a year ago

Best and most informative auto repair place I've been to. He's always willing to explain and show exactly what's wrong -- at whatever level of detail we want -- and discuss options that best fit our goals for our cars.

Charlie Nguyen

★★★★★

2 years ago

I called Brian regarding a pre-purchase inspection on a used car I’ve been eyeing in the market. It was my first time buying a used vehicle, and Brian gave me all the insider and necessary tips that I should consider while negotiating with the seller. All these tips ensured that I would not get scammed, and for that I deeply appreciate Brian’s advice. Brian even told me that once I settled a time with the seller, I could just bring the car in the shop without an appointment, and Brian could set aside time to do the inspection for me because he understood how much of a hassle getting to a pre-purchase inspection can be. Although I never got to that point with the used car negotiation, Brian’s priceless advice and accommodating attributes that day spoke significance volume! I will definitely come back to Brian if I ever find myself in a car situation again! He’s got my recommendation!

Karthik Lakshmana

★★★★★

3 years ago

Brian is friendly and explains any issues in detail. Had been there to get a flat tire fixed, was also due for a service so got that done as well. I was charged $180 for oil change, brake fluid change and tire rotation for the accord. The service took 2 hours to get everything completed, would recommend this place.

Gaurav Bhatnagar

★★★★★

13 years ago

After looking good reviews here I tried this repair center. I must tell you, every word written in reviews are true. They're really good. They diagnose correctly and charge reasonably. They're honest and sincere in their work. My car starts fine but as soon as I release accelerator, it dies. My case was handled by Chris and he does a good job. After repair, check engine light never came back and my car passed smog test also. I like to point out few things which I liked about them: First time correct diagnosis; Doing permanent fix; Reasonable charges; Good customer service; and most important they're honest. I like to congratulate "Automotive service & repair" and Chris for giving good customer service to customers. I'll recommend all my friends to get the repair done here only. Best in Newark, CA. Better than any Fremont service centers.